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In March ‘13, patient feedback led to improvements such as providing a new bariatric bed, updated furniture, and aids for mobility and daily living skills training. Share your thoughts with us to help enhance our services further. Contact us for more information.
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Listening to your feedback Forensic In Patient Services March ‘13 When asked “Overall, how would you rate the care and support you received from our staff?” 4 responded “excellent” or “good”. What you told us What we did You were suffering discomfort on the current bed you were using and were waking in pain New Bariatric Bed and mattress sought and supplied You said the current furniture was old looking and not very comfortable Replacement Furniture sought and supplied You required Aids to mobility and daily living skills training Supplier sourced and products were purchased We welcome comments from service users and carers about our services and have developed a number of ways in which people tell us about their experiences. To find out more please talk to any member of staff or call PALS on (01925) 664450.