Worker selection process in the field of social work in Czech Republic Silesia diaconate

1. Worker selection process in the field of social work in Czech Republic Silesia diaconate Lenka Waszutová

2. Silesiadiaconatee • Non-government non-profit organization • Offerssocialandsocial-healthservicessince 1990 • Isactive in Moravia-Silesia, SouthMoraviaand Olomouc district • Wasfounded by Silesianevangelicchurchofaugsburgconfession • Has 529 emploees Mission ThemissionofSilesiadiaconateis to offerqualitysocialandsocial-healthservices to peopel in need, founded on christianvalues. Priorities • Wideselectionofservices • Qualityofservices • Atmosphereoflearningorganizationandfocuson team work

3. Worker in socialservices Education: acreditededucatuionalcourse (courseis not neccessaryifitcanbesubstitued by educationmentioned in thelaw) Intertship: not neccessary, advantageous Specialrequirements: • Cleancriminalrecord, healthandlegalcapability • Motivationforwork in socialfieldandwithappropriatetargetgroup • Respecttowardschristianvaluesand to organizationaim

4. Workers in socialservices Conductandassesseducationaleventsfocused on helpingreachtheirpotentialforpeople in need. This help isfocused on improvingself-sufficiency, contribute to propagationandorganizationofserviceswithassistenceofmedicalandsocialresources, in order to make realisation of educational purpose possible. Performs in social-health services and social education cetnters and rehabilitation facilities. Her/his actions must be coordinated with other proffesionals in theese centers. She/he must engage clients, their family, helping comunity as well as enviroment of clients in order to make re-integration of clients possible. Law no. 108/2006Sb. Aboutsocialservices A socialservicesworkershallbe a person a) providingdirectservice to persons in ambulatoryorstay-in socialservicesfacilities, consisting in trainingsimpleeverydayactivities, assistancewithpersonalhygieneand dressing, manipulationwithappliances, aids, clothing, conservancyand care ofpersonalhygiene, support forself-sufficiency, lifeactivation, creationofsocialandsociablecontactsandsatisfaction of psycho-socialneeds, b) performing basic educational non-pedagogicalactivityconsisting in deepeningand strengthening basic hygieneandsocialhabits, influencingcreationanddevelopmentofwork habits, manualskillsandworkingactivity, performing free-timeactivitiesfocused on developmentof personality, interests, knowledgeandcreativeabilities in theformofartand music teaching, physicalexercise, arrangingforspare-timeandculturalactivitiesandprovision ofpersonalassistance, c) domiciliaryactivities in thehouseholdof a person, consisting in performingworkswhile being in directcontactwithpersonswithphysicalandmentaldifficulties, complex care for theirhousehold, arrangingforsocialassistance, performingsocialscreeningunder management of a socialworker, providingassistancewiththecreationofsocialandsociablecontactsandwith psychicaltherapy, organizationalarrangementsandcomplexcoordinationofdomiciliaryactivity. (from MPSV lawtranslationat http://www.mpsv.cz/files/clanky/4088/Annex_3_social_services_act.pdf)

5. Socialworker Education:Minimaly VOŠ (coledge) – threeyear post high-schooleducation in thefieldofsocialwork(there are exceptions) Internship: not necessary, advantageous Specialrequrements: • Motivationforwork in socialfieldandwithappropriatetargetgroup • Cleancriminalrecord, healthandlegalcapability • Creativity, talkativness, presentationskills, basic managerskills, ability to shareinformationwithothersand to learn.

6. SocialWoker Competencies Provide educational and socialy educational services by helping doctors, sociologists, psychologists, techers and social assistents. Plan and conduct educational and cultural events directly with children, minors, elderly peaople, diabled people and marginal groups. Social worker performs social investigations, ensure social agenda including social-law counselling in institutions providing: social services, social-law counselling, analytical, methodical and conteptual procedures in social field, special prevention services, screening activities, crysis help, social counselling, social rehabilitation.

7. WORKING OF CONDITIONS Worker in socialservices Salary: 9000,- ……….. 14500,- Kč (minimalsalarylevellaw + personalbenefit + specialbenefit) Workinghours: 7,5 hours a day (37,5 a week); alsounevenlydistributedworkhours Vacation: 4 weeks + 1 week extra; from 1 yearemployment 5 weeksvacation + 1 extra Benefits: • Luncheonvouchers • Advantageous cell phonerate • Group car insurance- cheappersonal car obligatoryinsurance • Retirementsavingcontribution • Educationismostlypaidfor by employer

8. SocialWorker Salary: 12000,- ………….. 15 500,- Kč (minimal salary level law + personal benefit + special benefit) Working hours: 7,5 hours a day (37,5 a week) Vacation: 4 weeks + 1 week extra; from 1 year employment 5 weeks vacation + extra if it is applicable Benefits: Luncheon vouchers Advantageous cell phone rate Group car insurance- cheap personal car obligatory insurance Retirement saving contribution Education is mostly paid for by employer

9. PREPARATION AND ASSESSMENT PROCESS Settingofselectionprocess Responsibilityforselection: executiveworker, i.e. emploee superior Responsibilityforselectionprocess: humanresourcestaff – ifthereisany Standardizedprocesses: • Applicants are invited on specifictimebased on CV andoftenalsomotivationalletter • Applicants are introduced to sellectionproccesesrules • They sign agreementaboutpersonal data keepingduringsellectionprocess • Executiveaboutassessmentandselectionprocesstakesaction

10. Sourcesofapplicants • Personalreserves: formanagerposts • Applicantdatabase • Internalenrolment • Advertisement – workingoffices, organization web pages, noteboardin front oforganizationbuilding • Personalcontacts – neighbourhood, schools

11. Personal marketing Interest in listedpositions - interest in gaininghigh-qualityworker, no just a worker Revenue - lowcompared to otherfields, minimallevelvages Events to boostinterestandprestigeofproffesion: • Job trades • “Kariéra 2010“ in Ostrava

12. Selection methods • Assessment interview • Simulations and case studies • Profficiency tests • Seldomly psychological tests

13. Socialworkersellectionprocess • Web pages are aid to applicants (how to wrote CV, motivationalteller ...) Interview site: mostlyprospectingworkspace- office Selectioncommittee – allwaysapplicant-superior staff, thanhumanresourcedirector, currentsocialworker, department director, otherdirectiveworker, cca. 3 to 4 people in selectioncommittee Interview lenght si approximately 25 to 30 minutes Profficiency test lenght – cca 30 minutes

14. Processaccording to choosedmethod Interview • Selectioncommitteeis by humanresourcedirector (ifthereisany) briefedaboutsellectionprocess, typesofquestionsand interview rules • Applicantcome in front ofthecommitteeindividually, they are greeted, seated, greetedandofferedrefreshment in friendlyenviroment • Typesofquestions – profficiencyquestions, model tasks • Applicantisgiventimeforaskingquestions

15. Model situations • Focused on assessingrelationship to serviceusers • Focused on skills- teamleading, creativeandsystemthinking, presentationskills, comunicationeffeciency, problemsolving, teamworkingetc. • Applicantsmostlywork in groupandacceptancecommitteememberscomparesthem. • Not usualy – applicantsworkthetaskandcommiteeassessthemindividualy Profficiencytests • Aproximately 20 questionsrelative to fieldapplicantwillwork in – mostlyknowedgesaboutlegislationandworkfield • Formerlyalsocomputerskills test

16. Decisionprocess • Committeedecicesafterallassessmentprocesses • Enddecisionlayswith superior worker • Othermembershaveadvisoryvoices • Oftendecidedthesameday • Sometimethereis a shorttimefordecision Decision briefing • Allaplicants are notedwithinoneweek • By e-mail or by othermeans, as arranged • Acceptanceletter are allwayssend by registered mail andwithinformationaboutentry

17. Thank you for your attention.