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C-IV Imaging - 101. California SAWS Consortium IV (C-IV) System. ImageNow. ImageNow – Installed program on computer (like Word or Excel) ImageNow – used to Scan and to access Supervisor functions only Must be on C-IV Network Use Sun Icon to access program from Desktop
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C-IV Imaging - 101 California SAWS Consortium IV (C-IV) System
ImageNow • ImageNow – Installed program on computer (like Word or Excel) • ImageNow – used to Scan and to access Supervisor functions only • Must be on C-IV Network • Use Sun Icon to access program from Desktop • Use same User name and Password as C-IV • Notice ImageNow in the background of the log in screen
WebNow • WebNow – Internet URL (like Google or MSN) • WebNow – used to Retrieve Images from Images Button on C-IV pages • WebNow – access from Internet Explorer for Workflow queue monitoring • Use same User name and Password as C-IV • Notice WebNow in the background of the log in screen
Distributed Documents vs Imaged Documents • Distributed Documents • Used in C-IV only • Used to track documents that are “printed” from C-IV • Generates documents specifically for a case (QR7, NOA, etc.) • Documents generated may have an Imaging Barcode • Documents can be viewed and reprinted from C-IV (as printed/mailed)
Distributed Documents vs Imaged Documents • Imaged Documents • C-IV Distributed document scanned back in using Barcode capture profile • System generates a “+” with an Images link to show returned document • When Image link is clicked, either the one returned document will be displayed – or - • A list of multiple documents displays if supporting documentation recorded with the barcode value by utilizing barcode and patchcode capture method – or – if the document has been receive more than once and no applicable date has been applied
Distributed Documents vs Imaged Documents Example of List Page result from Images Link
ImageNow Explorer • Explorer – Provides user access to Batches, Documents, and Workflow Views.
ImageNow Viewer Viewer – displays any document that is opened from the Imaging Explorer. The Imaging Viewer allows you to view the document, view the properties, add annotations, as well as other processing steps.
WebNow Explorer • WebNow Explorer – Provides user access to Documents, and Workflow Views.
WebNow Viewer WebNow Viewer – displays any document that is opened from the Imaging Explorer. The Imaging Viewer allows you to view the document, view the properties, add annotations, as well as other processing steps.
