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Microsoft Lync 2010 In the Contact Center - PowerPoint PPT Presentation


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Current Landscape. Native UCMA Lync Contact CentersMajor 3rd PartyCurrent/Former PBX OEMOther Players. Native UCMA. Calls 100% stay in LyncDuring the Wave 14 beta, one of the example code base was a full\" contact center to demonstrate new UCMA features, now available on MSDN Clarity Connect

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