The Most Promising CHRO Leaders in India - 2024

www.insightssuccess.in VOL:07 | Issue:06 | 2024 The Most Promising CHRO Leaders in India-2024 Rising Stars Who's Redefining HR in India? India's HR Evolu?on How CHROs are Transforming Indian Organiza?ons Navin Upadhyaya, CHRO, 360 ONE Navin Upadhyaya Navin Upadhyaya We’re commi?ed to delivering innova?on, dedica?on, quality, integrity, scale, and excellence to our clients

The Most Promising CHRO Leaders in India-2024

Editor’s ONLY ONE.‘‘ Note THE MOST EMPOWERING PROGRESS DRIVERS A READER LIVES A THOUSAND LIVES BEFORE HE DIES . . . THE MAN WHO NEVER READS LIVES A I navigates the challenges of the post-pandemic era, the need for visionary HR leadership has never been more crucial. In 2024, a new generation of CHRO leaders has emerged, transforming the way organizations attract, develop, and retain talent. n the rapidly evolving landscape of human resources, Chief Human Resource Officers (CHROs) play a pivotal role in shaping the future of organizations. As the business world Moreover, these CHRO leaders are known for their ability to leverage technology to streamline HR processes and enhance the employee experience. They embrace digital transformation and explore innovative solutions that improve efficiency, reduce administrative burdens, and provide employees with the tools they need to succeed. By staying at the forefront of HR technology trends, these leaders are positioning their organizations for long-term success in an increasingly digital world. These promising CHRO leaders are not only adept at managing HR functions but also possess a deep understanding of business strategy. They recognize that HR is not just a support function but a strategic partner in driving organizational success. By aligning HR initiatives with business goals, these leaders ensure that their organizations are well-equipped to adapt to changing market conditions and stay ahead of the competition. As we look ahead to 2024, it is clear that ‘The Most Promising CHRO Leaders in India – 2024,’ of Insights Success India, will continue to play a crucial role in shaping the future of HR in India. Their innovative ideas, strategic thinking, and commitment to empowering employees will drive progress and inspire others to reach new heights of success. Whether they are leading multinational corporations, startups, or non-profit organizations, these CHROs are poised to make a lasting impact on the world of work. One of the defining characteristics of these promising CHRO leaders is their commitment to fostering an inclusive and diverse workplace culture. They understand that diversity is not just a buzzword but a business imperative. By promoting equal opportunities and creating an environment where everyone can thrive, these leaders are not only enhancing employee engagement and productivity but also contributing to the broader societal shift towards greater inclusion and representation. Dive in!

CONTENT 08 P R O F I L E S COVER ory ory Dr Ajay Desai Voyaging into the Tomorrow by Crea?ng a Global Future Leadership 20 Subir Verma 28 A Promising CHRO Leader Shaping the Future of HR in India A R T I C L E S 16 Rising Stars Who's Redefining HR in India? 24 India's HR Evolu?on How CHROs are Transforming Indian Organiza?ons

www.insightssuccess.in VOL:07 | Issue:06 | 2024 The Most Promising CHRO Leaders in India-2024 The Most Promising CHRO Leaders in India-2024 www.insightssuccess.in Rising Stars Who's Redefining HR in India? India's HR Evolu?on How CHROs are Transforming Indian Organiza?ons Navin Upadhyaya, CHRO, 360 ONE Editor-in-Chief Pooja M. Bansal Navin Upadhyaya Navin Upadhyaya Managing Editor Gaurav PR Wankhade Assisting Editor Prajakta Zurale We’re commi?ed to delivering innova?on, dedica?on, quality, integrity, scale, and excellence to our clients sales@insightssuccess.in JULY, 2024 Visualizer Sandeep Tikode Art and Design Head Sameen Arif Associate Designer Nagaraj Patil Corporate Offices: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 8793630422/24 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Vice President Swapnali Vasaikar Asst. Vice President Asst. Manger Pratiksha Jagtap Team Lead BDE Roshni Pamnani Featuring Organization Tejaswini Whaval Nitin Patil Brief As the Global CHRO, Ashwani has 22+ years of experience in HRM with specialization in Talent management, acquisition, and operations, Payroll, statutory compliances, and performance Management, Audits, MIS, and Finance. Ashwani Chopra, Global Chief Human Resources Officer Riverum Dr. Ajay Desai, Chairman and Managing Director As the Chairman and MD, Ajay has 35+ years of experience in the field of Technical, ISO, HR, sales and marketing in different sectors. Technical Head Prachi Mokashi Technical Specialist Rajeshwari Avhad Quality Catalyst Private Limited Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Navin Upadhyaya, Chief Human Resources Officer A seasoned human resources leader with over two decades of experience, Navin is is responsible for the overall human resources strategy, with a deep focus on culture, talent management, learning & development, and diversity & inclusion. Digital Marketing Manager Renuka Kulkarni SME-SMO Executive Nikita Khadalkar Circulation Manager Tanaji Fartade 360 ONE Rajat Grover, Chief Human Resource Officer As the CHRO, Rajat is a passionate and organized person and is highly ambitious, open minded and a proactive strategist. SBI Mutual Fund Subir Verma, Executive Director and Chief Human Resources Officer Subir Verma has recently been appointed as the Executive Director and Chief Human Resources Officer of the Power Business at RP Sanjiv Goenka Group. RP Sanjiv Goenka Group 300/- https://twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. RNI NUMBER: MAHENG/2018/75953

cover STORY Navin Upadhyaya We’re commi?ed to delivering innova?on, dedica?on, quality, integrity, scale, and excellence to our clients Navin Upadhyaya, CHRO, 360 ONE As a premier wealth and alternatives-focused asset firm in India, 360 ONE manages more than $56.3 billion in assets for 7,200+ ultra-high-net-worth (UHNW) and high-net-worth (HNW) families.

The Most Promising CHRO Leaders in India-2024 W Embracing A Holistic Approach to Talent Management ithin Human Resource Management (HRM), talent management reigns supreme as both the most critical and challenging aspect. This significance intensifies when we consider HRM through the lens of Human Capital Management (HCM). Characterised by advocacy, support, and a relentless pursuit of excellence, Navin was motivated to join 360 ONE to contribute to building a team that embodies purpose, passion, and pride, driving exceptional results for clients in India's dynamic wealth ecosystem. In other words, talent management is the cornerstone of human capital, the engine of wealth creation. That is why one of the most promising Chief Human Resource Officers (CHROs) in India, Navin Upadhyaya, CHRO at 360 ONE, shares, “I joined 360 ONE driven by a compelling vision and a shared commitment to excellence in talent management within the wealth and asset management industry.” A skilled and engaged workforce is a company's most valuable asset. Effective talent management ensures you have the right people in the right roles equipped with the skills and motivation to drive strategic objectives. Believing in this motto, 360 ONE emerged as one of India’s leading wealth and alternates-focused management companies. Navin shares the guiding philosophy that propels the organisation to success: "To begin with, let me provide a brief overview. 360 ONE Wealth is a part of the 360 ONE group, formerly known as IIFL Wealth & Asset Management. Our new brand reaffirms our commitment to delivering innovation, dedication, quality, integrity, scale, and excellence to our clients.” Navin furthers that recognising his firm's well-established reputation and extensive network, he was inspired by the opportunity to lead transformative initiatives in attracting and retaining top talent. “The company's clear focus on leveraging its unique circle of influence to engage potential candidates in meaningful conversations about their career aspirations resonated deeply with my personal ethos. Moreover, the commitment to continuous improvement, evidenced by the refinement of performance evaluation criteria and the emphasis on cultural fit and retention strategies, aligned closely with my professional values,” adds Navin. fundamental strengths essential for any wealth and asset management firm to thrive and expand in India, it's crucial to prioritise several foundational elements tailored to the industry's evolving landscape. Plus' philosophy, where growth, resilience, and agility are rewarded, is crucial. Shifting from traditional revenue- based incentives to celebrating behaviour that contributes to firm and client success marks a significant evolution in performance measurement. As a premier wealth and alternatives-focused asset firm in India, 360 ONE manages more than $56.3 billion in assets for over 7,200 ultra-high-net-worth (UHNW) and high- net-worth (HNW) families. First and foremost, attracting and nurturing talent that embodies purpose, passion, and pride is paramount. This ensures a skilled workforce deeply aligned with the firm's vision and the dynamic needs of the wealth and asset management ecosystem. “At 360 ONE, we prioritise equality, diversity, inclusion, and empowerment, fostering continuous innovation in the workplace. We take pride in exceeding diversity benchmarks in the BFSI industry by 10%.” Furthermore, digital transformation in wealth management is paramount. Investing in digital literacy, enhancing client engagement, and adapting strategies to rapidly changing client and employee needs are imperative for leading in this space. Transforming the World of Wealth Management 360 ONE isn't merely a financial institution. Navin says the firm aspires to be a forward-looking enterprise that aims to redefine wealth management in India and globally. “By emphasising digital innovation and tailored client services, we are equipped to meet the needs of the growing segment of tech-savvy high-net-worth individuals (HNIs) seeking sophisticated financial advice.” Looking ahead, the next decade presents unprecedented growth opportunities for private wealth management in India. Economic vibrancy and entrepreneurial spirit create fertile ground for innovation and expansion. To capitalise on these opportunities, a focus on digital proficiency, robust client engagement, and fostering a culture of empathy and continuous learning will be essential. These pillars collectively drive growth and inspire a new wave of talent, shaping India's evolving narrative of wealth management. Leveraging a vast network to engage in meaningful dialogues with potential talent is fundamental. Creating an environment where mutual aspirations converge ensures the talent pool not only excels in their roles but also aligns culturally with the firm's ethos, crucial in India's competitive landscape. We prioritise equality, diversity, inclusion, and empowerment, fostering continuous innovation in the workplace. We take pride in exceeding diversity benchmarks in the BFSI industry by 10%. At 360 ONE, Navin’s role transcends conventional HR functions. He and his proficient team function as business enablers, aligning talent management with strategic initiatives to foster growth, innovation, and a culture of continuous learning. That philosophy has propelled the organisation’s success. Driving Digital Transformation in Wealth Management A Uniquely Influential Leadership Addressing challenges and seizing opportunities, especially in mature overseas markets like Singapore and Dubai, requires a multifaceted approach. Initiatives tapping into university talent, integrating young professionals through rotational programs, and cultivating a digital-savvy generational talent pool are critical for bridging gaps and meeting diverse client needs. Emphasising a 'Performance Navin’s leadership fosters an inclusive environment where employees feel valued and motivated. By prioritising transparent communication and actively engaging with team members, he ensures that everyone is aligned with the company’s vision and goals. Shedding light on his approach to leadership and team building within the organisation, Navin says, “Initially, our firm's well-established presence and impeccable reputation provide a solid foundation.” Redefining Wealth Management through Talent Excellence The HR landscape is continually evolving. In today's competitive market, attracting and retaining top talent gives your organisation a significant edge. This is where 360 ONE shines. According to Navin, to encapsulate the

However, in the current landscape, attracting and retaining top talent in wealth management presents challenges due to the myriad options available to high-calibre professionals within India's finance sector. “At 360 ONE, our strategy revolves around leveraging our unique circle of influence, encompassing our extensive network and the robust platform we've cultivated.” This network not only aids in identifying potential candidates but also facilitates engaging them in meaningful discussions regarding their career aspirations and how they align with the company’s offerings. Our new brand reaffirms our commitment to delivering innovation, dedication, quality, integrity, scale, and excellence to our clients. In response to industry dynamics, they've refined their performance evaluation criteria to prioritise growth, resilience, and agility, says Navin. “This includes recognising behaviours that contribute to delivering added value for clients and the firm, aligning incentives with our overarch- ing objectives of maintaining a quality business, annual recurring revenue, and advisory excellence.” Cultural fit is paramount. After all, onboarding an individual is just the beginning of their journey with an organisation. Retention, particularly of high performers, is addressed through a comprehensive strategy encompassing continuous engagement, acknowledgement, and resolution of their needs and providing clear pathways for career progression. Navin adds that their management approach emphasises advocacy and support over hierarchy, ensuring their team feels valued and understood. This holistic talent management approach has been instrumental in not only attracting but also retaining top talent in the industry. values and is driven by a resolute commitment to delivering exceptional results for our clients,” says Navin. Excelling at Innovation contribute to shaping the future of work in a technologically driven landscape. Decoding Digital Dimensions He further explains that 360 ONE recognises that the future of HR transformation hinges on innovation, disruption, and elevating the end-user experience. “We strike a delicate balance between operational efficiency and customer satisfaction through several strategic approaches. We prioritise continuous improvement, regularly evaluating and refining our processes to ensure optimal efficiency without compromising service quality.” 360 ONE also understands the pivotal role that digitisation and technological advancements play in shaping the modern HR ecosystem, says Navin. “We have integrated these principles into our core functioning in several ways to contribute to a ‘technovative’ future. Firstly, we have adopted cutting-edge HR technology solutions to streamline our processes, enhance efficiency, and improve the overall employee experience.” Shining Stars of the 360 ONE Cosmos The company has achieved remarkable success. Navin shares that 360 ONE’s Service and Operational Excellence Programme has empowered their service and operations teams and achieved measurable benefits. This includes significant cost savings and heightened employee motivation, focusing on sustaining momentum and diversifying into technology and sales training for future readiness. The Learning Program served as a conduit to translate 360 ONE’s purpose of ‘Performance Plus’ into action, empowering employees to embody the brand ethos in every client interaction. Thus, their approach to leadership and team building focuses on hiring individuals embodying purpose, passion, and pride. These qualities are deemed essential for navigating the complexities of India's wealth ecosystem. “By fostering ongoing dialogue and ensuring cultural alignment, we aim to build a team that resonates with our core Technology integration plays a crucial role, as they invest in cutting-edge HR solutions to automate tasks and provide a seamless experience for both employees and clients. Additionally, they strongly emphasise employee empowerment, understanding that engaged employees contribute significantly to client satisfaction. “Our client-centric approach ensures that every decision and improvement is evaluated based on its impact on the overall client experience,” Navin adds. “We remain agile and adaptable, ready to pivot our strategies to address emerging challenges while keeping client satisfaction at the forefront of our HR transformation efforts.” From tech-based recruitment platform, digitally enabled LXP, full spectrum integrated Equity compensation platform to advanced analytics for talent management, technology is at the forefront of their HR operations. Additionally, they prioritise digital communication channels to foster seamless collaboration and engagement among their workforce, regardless of their geographical locations. “Our market-leading wealth advisory model and comprehensive alternates platform, coupled with our exceptional human capital completely aligned with our clients’ interests is a testament to our organisation’s commitment to innovation and excellence,” says Navin. Their continued focus on the Annual Recurring Revenue (ARR) business model has solidified their position as industry leaders in ARR assets under management (AUM). Furthermore, Navin says he and his team embrace innovative tools and platforms for learning and development, providing their employees with opportunities to upskill and stay abreast of industry trends. By continuously investing in digitisation and technological advancements, they aim to optimise their HR practices, drive innovation, and

of clients we serve. Concurrently, we're committed to empowering our team with the necessary skills and expertise to thrive in this dynamic landscape.” Central to their strategy is implementing comprehensive training initiatives covering emerging technologies such as artificial intelligence and machine learning. Navin adds that their goal is not only to ensure proficiency in utilising these tools but also to cultivate a deep understanding of how they can enhance their service offerings. By integrating digital training into our overall developmental framework, we're preparing our team to be growth-focused and future-ready. Beyond technical proficiency, they recognise the importance of fostering digital literacy and acumen among their staff. Through targeted investment in educational programs, they aim to instil a profound understanding of digital platforms and their potential for enhancing client engagement and service delivery. “By integrating digital training into our overall developmental framework, we're preparing our team to be growth-focused and future-ready” concludes Navin. “We're committed to equipping them with the innovation and expertise needed to adapt to the evolving needs of our clients effectively.” employees and stakeholders, ensuring transparency and clarity. “By prioritising agility, resilience, and forward- thinking, we aim to navigate uncertain events effectively and safeguard the interests of our company and stakeholders,” he assures. The Strong Bonds of the 360 ONE Family The workforce is the cornerstone of every successful organisation. Navin says they foster a culture of growth, skill development, and empowerment among their employees. In the current landscape, organisations face volatility and uncertainty, necessitating leaders who can navigate any situation effectively. These leaders must possess the following qualities: A Novel Message Challenges are a part and parcel of every successful company’s journey. Sharing an instance where his team’s resilience and ingenuity triumphed over adversity, Navin says the COVID and post-COVID scenarios were challenging. “With no playbook in hand, we drew on the strength and support of our people to navigate through these unprecedented times. Technology was integral to our client’s journey and became a fulcrum for growth. We came together to collectively support each other, envisage solutions, and embrace new ways of working and interact- ing. The 360 ONE family demonstrated immense resilience to support our clients with advice, product innovation and the required agility and achieved strong performance across financial and other metrics.” Navin encourages young leaders to ignite their entrepreneurial spirit. And for aspiring entrepreneurs entering the startup space, his advice is succinct: • craft a solid business plan, assemble a talented team, and prioritise customer satisfaction. Stay innovative, resilient, and open to mentorship and networking opportunities. Manage finances wisely and maintain ethical practices. Above all, remain committed to your vision despite challenges, as perseverance is key to success in the dynamic world of entrepreneurship. ·An inclusive mindset, digital awareness, and resilience. • ·Self-awareness, alignment with purpose, awareness of biases, integrity, and humility. • • ·Development of sustainable strategies considering all stakeholders, including vision, critical thinking, creativity, insight, and prioritisation. At the Forefront of Digital Disruption in Wealth Management ·Creating a fulfilling and energising experience for people within the organisation, focusing on diversity, care, active listening, alignment, recognition, celebration, and development. Navin further agrees that the COVID-19 pandemic and geopolitical scenarios have reshaped industries globally, introducing unprecedented uncertainty. “At 360 ONE, we have proactively developed contingency plans to address similar uncertain events in the future,” he adds. According to Navin, the wealth management industry is undergoing significant transformation due to digital disruption. Looking ahead, he divulges his and his team’s vision: “At 360 ONE, we're fully embracing this paradigm shift. Our approach involves constructing a robust digital platform tailored to the preferences of the new generation Strategic leadership fosters a culture of growth, skill development, and empowerment among employees. Firstly, they have established robust communication channels, to swiftly disseminate critical information to

T he landscape of Human Resources in India is witnessing a dynamic transformation, driven by a new wave of leaders who are redefining traditional practices with innovative strategies. India's HR landscape is undergoing a dramatic transformation. With the rapid evolution of technology, shifting demographics, and changing employee expectations, the role of HR is becoming increasingly strategic. Emerging HR leaders are at the forefront of this revolution, redefining the function and driving organizational success. These rising stars are setting new benchmarks in talent management, employee engagement, and organizational development, making a significant impact on the industry. Who's Redefining HR in India? The New Age of HR Gone are the days when HR was primarily focused on administrative tasks and compliance. Today's HR leaders are business partners, change agents, and employee advocates. They are leveraging data, technology, and innovation to create high-performance cultures and drive business growth. Key trends shaping the new era of HR in India include: Digital HR: Embracing technology to automate processes, enhance employee experience, and gather actionable insights. Employee Experience: Focusing on creating a positive and engaging employee journey, from recruitment to retirement. Data-Driven HR: Using data analytics to make informed decisions and drive HR strategies. Diversity, Equity, and Inclusion (DEI): Building inclusive workplaces that reflect the diversity of the Indian workforce. Future of Work: Preparing organizations for the changing nature of work, including remote work, gig economy, and automation. Rising Stars Making a Difference Rising Stars 16 | www.insightssuccess.in Several HR leaders in India are making significant contributions to the field. These individuals are not only experts in their domain but also passionate about creating a July, 2024 17 | www.insightssuccess.in July, 2024

Subscribe Today Anil Sharma, Head of HR at Mahindra & Mahindra positive impact on their organizations and the broader HR community. Anil Sharma is transforming HR at Mahindra & Mahindra with his focus on innovation and sustainability. His initiatives include integrating digital tools for HR processes, promoting green HR practices, and fostering a culture of continuous improvement and collaboration. Asha Subramanian, CHRO of Subex Asha Subramanian stands out with her visionary approach to HR. She emphasizes holistic employee well-being, continuous learning, and strategic talent development. Asha has been instrumental in integrating advanced HR practices with Subex’s long-term goals, fostering a culture of innovation and inclusivity. Kavita Gupta, CHRO of Reliance Industries Kavita Gupta’s innovative HR strategies at Reliance Industries have redefined employee engagement and talent management. Her approach integrates advanced HR analytics, personalized employee experiences, and a strong emphasis on leadership development. Rajeshwari Singh, VP of HR at Tata Consultancy Services (TCS) Rajeshwari Singh’s leadership at TCS is characterized by her focus on digital transformation and employee-centric policies. She has implemented AI-driven HR solutions to enhance recruitment, performance management, and employee engagement, positioning TCS as a leader in digital HR practices. The Future of HR in India www.insightssuccess.in The future of HR in India is poised for remarkable growth and innovation. As India's economy expands and diversifies, HR professionals will play a pivotal role in shaping the workforce that drives this progress. With a burgeoning young population, rapid technological advancements, and a shift towards a knowledge-based economy, HR functions will need to focus on talent acquisition, development, and retention strategies that align with evolving business demands. The emphasis will be on building agile and adaptable workforces, fostering innovation, and creating inclusive work environments that harness the diversity of India's talent pool. Additionally, HR will be instrumental in navigating the complexities of remote work, hybrid models, and the gig economy, ensuring organizational success in the face of these emerging work paradigms. By embracing emerging trends, fostering a culture of learning and development, and building strong relationships with business leaders, HR can become a true strategic partner and drive organizational success. Vinod Nair, Head of HR at Infosys Vinod Nair is known for his strategic approach to talent acquisition and development at Infosys. He has introduced programs that emphasize continuous learning, leadership development, and diversity, ensuring that Infosys remains competitive and innovative in the global market. Meena Ganesh, CEO of Portea Medical Meena Ganesh, though primarily recognized for her entrepreneurial ventures, has made significant contributions to HR practices within Portea Medical. Her emphasis on employee well-being, flexible work policies, and robust training programs has set a precedent for HR in the healthcare sector. The new wave of HR leaders in India is not just managing talent but is actively shaping the future of work. By embracing digital transformation, promoting inclusivity, and fostering continuous learning, these rising stars are setting new standards in HR practices. Their innovative approaches and commitment to excellence are redefining the HR landscape in India, making them the ones to watch in the coming years. Sunita Arora, CHRO of Wipro CORPORATE OFFICE Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Sunita Arora’s tenure at Wipro is marked by her commitment to fostering a diverse and inclusive workplace. She has spearheaded initiatives that promote gender diversity, leadership development, and employee empowerment, creating a supportive and dynamic work environment. www.insightssuccess.in 18 | www.insightssuccess.in July, 2024

The Most Promising CHRO Leaders in India – 2024 Dr Ajay Desai Voyaging into the Tomorrow by Crea?ng a Global Future Leadership Dr Ajay Desai Chairman and Managing Director Quality Catalyst Pvt. Ltd. T authoritarian model. It is a harmonious collaboration where the leader and team members coalesce into a unified force, navigating challenges together. This symbiotic relationship is akin to a ship’s crew, where every member contributes to its success. he traditional notion of leadership often conjures images of a commanding figure issuing orders. However, true leadership transcends this management consultancy and training. His contributions have been recognized internationally, culminating in the prestigious Bizz Awards in 2019. Beyond it, his accolades include the esteemed “Trainer of the Millennium” title conferred by Commonwealth University in Kuala Lumpur in 2018. He is also the proud recipient of the “Jewel of India” award 2017 from the Human Rights Council of India and the “Best Quality Leaders of India” award, a testament to his leadership and impact on the industry. These honours, coupled with his recognition as a World Book of Records 2019 and Asia Book of Records2019 holder, solidify Dr Ajay’s position as a global authority in management consultancy and training. Organizations require exceptional leadership development to cultivate such high-performing teams. This is where the expertise of a visionary CHRO like Dr. Ajay Desai becomes invaluable. By nurturing talent, fostering a collaborative culture, and equipping leaders with the necessary skills, CHROs play a pivotal role in shaping organizations' futures. A Visionary Entrepreneur Exceptional achievements mark Dr Ajay’s career. He has dedicated over 56,000 hours to training corporate executives, demonstrating his commitment to professional development. His extensive clientele, spanning over 2000 corporate clients across 50 countries, is a testament to his global reach and impact. Dr Ajay is the Chairman and Managing Director of Quality Catalyst Pvt. Ltd., a management consultancy company based in India. Dr Ajay is a highly qualified and experienced professional with over 25 years of experience in the field of management consulting. He has a core competency in various fields including Quality, ISO, EHS, TQM, HR, T&D, Education, Awards and Social Assignments. Bestowed with Distinguished Accolades Dr Ajay’s groundbreaking work has earned him multiple world records, solidifying his position as a pioneer in 20 | www.insightssuccess.in July, 2024 21 | www.insightssuccess.in July, 2024

and development. As he explains, “After working in corporates and multinationals, I started my company, Quality Catalyst Pvt. Ltd, more than 25 years ago, following my passion to upskill the employees working in the industry by training them in management principles, soft and technical skills.” of Records, Asia Book of Records, India Book of Records, and Limca Book of Records. This diversification exemplifies his commitment to providing comprehensive solutions and creating new opportunities for individuals and organizations. Promoting Sustainability, Globally Starting from humble beginnings with his wife as his sole collaborator, Dr Ajay nurtured Quality Catalyst into a global enterprise. “I started from a small office in Vapi, Gujarat, with my wife being my collaborator, colleague, help, supporter, motivator, etc.,” he recalls. The company’s core focus expanded beyond training to encompass consultancy and certification services across various ISO and related standards. Quality Catalyst Pvt. Ltd. is committed to driving sustainable practices across industries. Dr Ajay emphasizes the company’s role in environmental conservation, stating, “On the technical side, we have tied up with many giants in the industry, for example, Industrial cooling and industrial heating sectors, to provide solutions so as to keep the carbon footprint in check or even reduce it.” By collaborating with industry leaders, Quality Catalyst is actively contributing to the development of sustainable solutions and helping organizations reduce their environmental impact. Dr Ajay’s unwavering commitment to quality and customer satisfaction has been the cornerstone of the company’s success. He emphasizes, “The guiding philosophy has been and will always be offering quality services to our clients at the best prices and giving extra value addition.” This dedication to excellence has propelled Quality Catalyst to international acclaim, with a client base spanning over 50 countries. Transformational Future Aspirations Dr Ajay reflects on Quality Catalyst’s journey with pride, stating, “Today, after having been in this space for more than 25 years, we celebrate our success along with our more than 2000 clients from more than 50 countries.” With a strong foundation in India, the company has expanded its reach to establish a global presence. “Our head office is in Vapi with offices exist in all major cities of the country and our Associates across the world,” he adds. This extensive network enables Quality Catalyst to deliver its services effectively to clients worldwide. A Trailblazer in the Industry Dr Ajay’s exceptional contributions to the field of management consultancy and training have garnered widespread recognition. He proudly shares, “My work has been recognized all over, and I have been given many awards, including the World Book of Records for imparting the maximum number of trainings to corporate executives, namely 7000+ sessions of eight hours each.” This remarkable achievement underscores his dedication to upskilling professionals and his profound impact on the industry. The company boasts a team of highly skilled professionals, as Dr Ajay explains, “We have a team of more than 25 senior Management consultants and more than 25 experts in fields from Aerospace to Zink (A to Z) on our panel.” This diverse expertise allows Quality Catalyst to address a wide range of client needs and provide comprehensive solutions. Extensive travel and interactions with like-minded individuals have enriched Dr Ajay’s professional journey. He reflects, “My work had made me go to many cities and countries and gave me the opportunity to interact with many like-minded people who wanted to provide to their clientele quality, value-added products and services.” These experiences have broadened his perspective and fueled his entrepreneurial spirit. As the company moves forward, Dr Ajay Desai reaffirms its commitment to quality and sustainability. “We continue on our journey to provide quality and value-added services to our clients, thereby helping make Mother Earth a better place to live,” he concludes. This vision-driven approach positions Quality Catalyst as a leader in the industry, dedicated to creating a positive impact on both businesses and the environment. Dr Ajay is a recognized expert in global management systems and has conducted training for more than 3.5 lakh corporate executives worldwide. He is also the founder of FTIEA (Fame Times International Excellence Awards LLP), an international awards organization. We con?nue on our journey to provide quality and value-added services to our clients, thereby helping make Mother Earth a be?er place to live. As a natural progression of his success, Dr Ajay expanded Quality Catalyst’s offerings to include enabling candidates to earn prestigious Professional Doctorates from the European International University, France and securing recognition in renowned record books like the World Book 23 | www.insightssuccess.in Dr Ajay, the driving force behind Quality Catalyst Pvt. Ltd., embarked on his entrepreneurial journey with a clear vision: to empower the workforce through comprehensive training 22 | www.insightssuccess.in July, 2024 July, 2024

T he role of the Chief Human Resources Officer (CHRO) in India is undergoing a seismic shift. No longer confined to administrative tasks, CHROs are now strategic partners, driving business growth and shaping organizational culture. Their influence is profound, transforming Indian organizations into high-performance entities. How CHROs are Transforming Indian Organizations From Admin to Strategist Historically, HR functions were primarily focused on transactional activities like payroll, benefits, and compliance. However, the evolving business landscape has necessitated a paradigm shift. Today's CHROs are at the forefront of this transformation, assuming strategic roles. They are now integral to the C-suite, collaborating closely with CEOs and other executives to develop and execute business strategies. The CHRO's Impact CHROs are reshaping Indian organizations in several key areas: Talent Acquisition and Development: With a focus on attracting and retaining top talent, CHROs are implementing innovative recruitment strategies, leveraging technology to streamline the hiring process, and emphasizing employee development programs. Digital Transformation: CHROs are driving digital adoption within HR functions, using data analytics to make informed decisions, and leveraging technology to enhance employee experience. Culture Building: Creating a strong and inclusive organizational culture is a top priority for CHROs. They focus on fostering a positive work environment, promoting diversity and equity, and enhancing employee engagement. Employee Well-being: Recognizing the importance of employee well-being, CHROs are implementing programs to support mental health, work-life balance, and employee wellness. Change Management: As organizations navigate disruptions, CHROs are leading change initiatives, building resilience, and empowering employees to adapt to new ways of working. India's HR Evolution 24 | www.insightssuccess.in July, 2024 25 | www.insightssuccess.in July, 2024

Challenges and Opportunities 5. Sustainability and Corporate Social Responsibility (CSR): While CHROs have made significant strides, they also face challenges. The rapid pace of change, evolving employee expectations, and the complexities of the Indian labor market demand agility and adaptability. However, these challenges also present immense opportunities for innovation and growth. CHROs are aligning HR strategies with the organization's sustainability goals and CSR initiatives. They are promoting green HR practices, encouraging volunteerism, and ensuring that the company’s values are reflected in its business operations. This not only enhances the organization’s reputation but also attracts and retains talent who are passionate about making a positive impact. Setting goals is the first step in turning the invisible into the visible. To thrive in this dynamic environment, CHROs need to possess a blend of strategic thinking, business acumen, and HR expertise. They must also cultivate strong relationships with employees, business leaders, and external stakeholders. 6. Talent Management and Retention: - Tony Robbins CHROs are developing comprehensive talent management strategies that focus on attracting, developing, and retaining top talent. They are using data analytics to understand workforce trends, identify skill gaps, and create personalized development plans for employees. This proactive approach helps in building a resilient and adaptable workforce. 1. Digital Transformation: CHROs are leveraging technology to streamline HR processes, enhance employee experiences, and improve decision-making. They are implementing AI-driven recruitment tools, performance management systems, and employee engagement platforms to create a more efficient and responsive HR function. 7. Agile and Adaptive HR Practices: In response to the rapidly changing business environment, CHROs are adopting agile HR practices. They are creating flexible organizational structures, encouraging cross- functional collaboration, and promoting a culture of continuous learning and adaptability. This helps organizations to quickly respond to market changes and stay competitive. 2. Employee Well-being and Engagement: The focus on employee well-being has become a top priority. CHROs are introducing wellness programs, flexible work arrangements, and mental health support to ensure a healthy and productive workforce. They are also promoting a culture of continuous feedback and recognition to boost employee morale and engagement. The Future of HR 3. Diversity and Inclusion: The future of HR in India is bright, with CHROs at the helm of driving organizational success. As technology continues to advance and the workforce evolves, CHROs will need to stay ahead of the curve. By embracing emerging trends, fostering innovation, and developing a future-ready workforce, CHROs can position their organizations for long-term growth and sustainability. CHROs are spearheading initiatives to promote diversity and inclusion within organizations. They are implementing policies and practices that encourage gender diversity, inclusive hiring, and equal opportunities for all employees. This not only enhances the workplace culture but also drives innovation and business performance. The Road Leading to the Tomorrow 4. Leadership Development: The evolving role of CHROs in Indian organizations is reshaping the future of work. By embracing digital transformation, prioritizing employee well-being, promoting diversity and inclusion, and aligning HR strategies with business goals, CHROs are driving significant positive changes within their organizations. Their innovative approaches and strategic leadership are essential in navigating the complexities of today’s business landscape and ensuring long-term success. Investing in leadership development is crucial for the long- term success of any organization. CHROs are designing and implementing leadership programs that identify and nurture high-potential employees, providing them with the skills and experiences needed to lead effectively in a dynamic business environment. 26 | www.insightssuccess.in July, 2024

The Most Promising CHRO Leaders in India - 2024 Subir Subir Verma Verma A Promising CHRO Leader Shaping the Future of HR in India H most promisingChief Human Resource Officers (CHRO) in India, with a remarkable career that spans over 25 years in leading organizations like Tata Power and Reliance. Championing Talent Development uman resources is the field that has been transformed due to the contemporary mavericks like Subir Verma, who stands out as one of the One of Subir’s most notable contributions to the HR field is his passion for talent development and mentorship. He is a firm believer in empowering individuals to achieve their career goals and has dedicated a significant portion of his time to mentoring startups, students, and job aspirants. His book, “Job Search Secrets – Master the Art of Getting a Job,” published by Penguin Random House, has become a national bestseller and serves as a valuable resource for job seekers navigating the complexities of the employment landscape. Currently serving as the HR Head for Tata Power’s T&D Companies, Subir has made significant contributions to the field of human resources, earning recognition as a thought leader and mentor. His journey is not just about personal success; it reflects a deep commitment to nurturing talent, driving organizational growth, and shaping the future of HR practices in India. In his own words, Subir states, “Empowering individuals to realize their potential is not just a responsibility; it’s my passion.” This philosophy drives his commitment to providing pro bono coaching and guidance to those starting their careers. By offering insights and strategies, he helps aspiring professionals navigate the job market and develop the skills necessary for success. A Multifaceted Career Subir’s career trajectory is a testament to his dedication and expertise in human resources. He is an alumnus of the prestigious Indian Institute of Management (IIM) Ahmedabad and holds a management diploma from Xavier Institute of Management, Bhubaneswar (XIMB). His educational background, combined with his engineering degree, provides him with a solid foundation to navigate the complexities of HR in the corporate world. Involvement in Advisory Roles Beyond his corporate responsibilities, Subir actively participates in various advisory roles that further demonstrate his commitment to the HR community. He serves on the advisory board of the National Science Museum and the Confederation of Indian Industry (CII) Committee on Industrial Relations. Additionally, he is involved with the Atal Innovation Committee under the Startup India program of the Government of India, where he provides insights on fostering innovation and entrepreneurship. Throughout his career, Subir has held various leadership roles across prominent organizations, including Tata Group and Reliance. His extensive experience has equipped him with a nuanced understanding of the challenges and opportunities within the HR landscape. This breadth of experience is reflected in his recognition as one of the Top 100 HR Leaders in Asia by White Page International in 2022 and as the CHRO of the Year by the World HR Forum. 28 | www.insightssuccess.in July, 2024 29 | www.insightssuccess.in July, 2024

dynamics of the workforce. He recognizes that the traditional approaches to human resources are no longer sufficient in a rapidly evolving business environment. Instead, he advocates for a more agile and innovative approach to HR practices that prioritize employee engagement, well-being, and continuous learning. He demonstrates that effective leadership is not just about achieving organizational goals but also about empowering individuals and making a positive impact on society. His journey continues to inspire others, proving that with dedication, passion, and a commitment to excellence, it is possible to shape the future of human resources in India and beyond. In his role as CHRO, Subir is committed to implementing strategies that foster a positive workplace culture and enhance employee satisfaction. He understands that a motivated and engaged workforce is essential for driving organizational success. By creating an environment where employees feel valued and empowered, Subir aims to attract and retain top talent, ultimately contributing to the long-term growth of the organization. Recognition and Awards Subir’s contributions to the HR field have not gone unnoticed. He has received numerous accolades, including being named the People’s Champion of the Year by Business World in 2020 and the HR Leader of People’s Choice for the same year. His recognition as the Best Talent Acquisition Person by the Hindustan Times further underscores his impact on the industry. Additionally, he was honoured as the Power of Idea Winner by The Economic Times, validating his commitment to innovation and excellence in human resources. Leading HR to a Transformational Tomorrow Subir's journey as a CHRO leader in India is characterized by a profound commitment to talent development, innovation, and social responsibility. His extensive experience leading HR functions within prominent organizations, coupled with his passion for mentoring and empowering individuals, positions him as one of the most promising HR leaders in the country. These accolades reflect not only his individual achievements but also his ability to inspire and lead teams toward success. Subir’s leadership style emphasizes collaboration, open communication, and a focus on achieving common goals. He believes that effective leadership is about serving the team and facilitating their growth, ensuring that everyone is aligned with the organization’s vision. As the workforce continues to evolve, Subir’s vision for the future of HR emphasizes the importance of adaptability, collaboration, and employee well-being. His contributions to the field, recognized through numerous accolades and advisory roles, serve as an inspiration for aspiring HR professionals and leaders across India. Subir’s involvement in these initiatives reflects his belief in the importance of collaboration between the corporate sector and educational institutions. By bridging the gap between academia and industry, he aims to create a talent pipeline that meets the evolving needs of the workforce. His dedication to supporting startups and educational institutions further emphasizes his commitment to shaping the future of HR in India. Empowering individuals to realize their potential is not just a responsibility; it’s my passion. Finally, Subir says, “I also share my experience of Job Search, Career, Human Resources, and Life and am happy to connect and collaborate there too,” YouTube: https://www.youtube.com/@SubirCareerCoach. Facebook: https://www.facebook.com/subircareercoach. LinkedIn: https://www.linkedin.com/in/subirverma/. Twitter: https://www.twitter.com/subirverma99. Instagram: https://www.instagram.com/subirverma1/?hl=en. “Together, we can achieve remarkable milestones.” • • A Commitment to Social Responsibility • • • backgrounds, helping them overcome barriers to employment. His efforts to support underprivileged communities and promote inclusivity in the workforce reflect his belief in the transformative power of education and opportunity. Subir’s leadership philosophy extends beyond the corporate realm; he is deeply committed to social responsibility and community engagement. He believes that organizations have a responsibility to contribute positively to society and support initiatives that promote education, skill development, and employment opportunities. • A Vision for the Future In a rapidly changing business landscape, Subir Verma stands out as a beacon of hope and inspiration. Through his mentorship programs and pro bono coaching, Subir actively seeks to empower individuals from diverse Subir’s vision for the future of HR in India is rooted in the belief that organizations must adapt to the changing 30 | www.insightssuccess.in July, 2024 31 | www.insightssuccess.in July, 2024

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The Most Promising CHRO Leaders in India - 2024

The Most Promising CHRO Leaders in India - 2024

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