India's Best HR and Payroll Management Companies 2024

VOL 04 | Issue 02 www.insightssuccess.in Simplifying the Complex How India's HR & Payroll Powerhouses are Streamlining Processes and Empowering People? Empowering Your Workforce Top-Rated Solu?ons for Efficiency and Employee Sa?sfac?on Naozer Dalal CEO Allsec Technologies Technologies A Globally Trusted end-to-end Employee Experience Management Partner from India

The only thing standing between you and outrageous success is continuous progress. “ “

Editor’s Note I SHAPING THE FUTURE OF WORKFORCE MANAGEMENT n the ever-evolving landscape of human resources and payroll management, the quest for excellence remains constant. As businesses navigate through complexities and seek streamlined solutions to manage their workforce effectively, the role of HR and payroll management companies becomes increasingly vital. These companies serve as the backbone of organizational operations, facilitating seamless employee management, payroll processing, compliance adherence, and strategic HR initiatives. In 2024, India witnesses a surge in the prominence of HR and payroll management companies, each vying to redefine standards and set new benchmarks for excellence. These companies leverage innovative technologies, best practices, and industry expertise to deliver tailored solutions that meet the diverse needs of modern businesses. The essence of these companies lies in their ability to adapt to the evolving needs of the workforce while staying ahead of the curve in terms of technological advancements and regulatory compliance. They understand that effective HR and payroll management is not just about administrative tasks but also about nurturing talent, fostering employee engagement, and driving organizational success. Furthermore, these companies prioritize customer satisfaction, recognizing that every client is unique and requires personalized solutions to address their specific challenges and objectives. By offering comprehensive services, responsive support, and innovative solutions, they strive to build long-term partnerships with their clients, contributing to their growth and success. In this exclusive Insights Success edition, ‘India's Best HR and Payroll Management Companies|| 2024,’ stand as beacons of excellence in the industry, driving innovation, efficiency, and value for their clients. As they continue to evolve and innovate, they play a crucial role in shaping the future of workforce management in the country. Also included in the following pages are two trendy articles to offer you a varied palette of broad perspectives. While checking the enthralling stories, please, also have a look at them. Enjoy the best joy-read you can have!

CONTENT Articles 24 36 COVER STORY Simplifying the Complex How India's HR & Payroll Powerhouses are Streamlining Processes and Empowering People? Empowering Your Workforce Top-Rated Solu?ons for Efficiency and Employee Sa?sfac?on 0 8 28 Special Profiles 32 38 Technologies A Globally Trusted end-to-end Employee Experience Management Partner from India

VOL 04 | Issue 02 www.insightssuccess.in Simplifying the Complex How India's HR & Payroll Powerhouses are Streamlining Processes and Empowering People? Empowering Your Workforce Top-Rated Solu?ons for Efficiency and Employee Sa?sfac?on Naozer Dalal CEO Allsec Technologies Editor-in-Chief Pooja M. Bansal Managing Editor Gaurav PR Wankhade Assisting Editor Prajakta Zurale Technologies A Globally Trusted end-to-end Employee Experience Management Partner from India sales@insightssuccess.in APRIL, 2024 Visualizer Sandeep Tikode Art and Design Head Rashmi Singh Sr. Graphic Designer Sameen Arif Corporate Offices: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Vice President Swapnali Vasaikar Asst. Vice President Asst. Manager Pratiksha Jagtap Team Leader Sr. BDE Aniket Mhetre Tejaswini Whaval Nitin Patil Organization Featuring Brief A global leader in outsourcing solutions, Allsec offers future-ready, business transformation services to industry leaders. Allsec Technologies (Allsec) Naozer Dalal, CEO Dr Ankita Singh, Senior Vice President and Global Head of HR, IT, Travel andAdmin Technical Head Prachi Mokashi Technical Specialist Rajeshwari Avhad CIGNEX is a global consulting company offering solutions, services and platforms on Open Source, Cloud and Automation technologies. Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com CIGNEX Digital Marketing Manager Renuka Kulkarni SME-SMO Executive Nikita Khadalkar Circulation Manager Tanaji Fartade In the realm of Deep Tech and SaaS platforms, Divami Design Labs specializes in transforming complexity into innovation. Vidya Rajagopalan, Head HR Divami Design Labs New Horizon is an HR process consulting company having its expertise in wide areas of HR Services. Falguuni Sheth, Founder New Horizon Staffio HR is a technology job search and staffing company that offers talent acquisition, CxO search, mid-management hiring, social media hiring, recruitment branding, as well as HR consulting and strategy. Mr HS Sandesh, Founder Staffio HR 350/- https://twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. RNI NUMBER: MAHENG/2018/75953

Allsec Technologies A Globally Trusted end-to-end Employee Experience Management Partner from India Allsec offers comprehensive hire-to-re?re solu?ons through its indigenously built Smart HR pla?orm. Naozer Dalal Naozer Dalal CEO CEO Allsec Technologies Allsec Technologies

India's Best HR and Payroll Management Companies 2024 H people. Managing people, their unique individualities, talents, professional ambitions, expectations, and experience over multiple geographies in today’s hybrid working culture is more difficult than it seems. uman resource management is a function that cares for the heart of every organization - its people. There cannot be an organization without In modern times, a business must always satisfy both its customers––external and internal (employees). More often, while conducting all the other important business processes, companies find it difficult to manage this twofold aspect of HRM due to the high costs of developing a technologically ever-advancing, flexible, and comprehensive suite of human resource management solutions. Fortunately, for this exact reason, over 600 clients (including Fortune 100 companies) across 42 countries have partnered with Allsec Technologies (Allsec), a global company with vast expertise in providing business process solutions across various industry verticals. Allsec was incorporated in 1998 as a limited Company under the erstwhile Companies Act of 1956 and is listed on the National Stock Exchange of India (NSE) and the Bombay Stock Exchange (BSE). Scale of Opera?ons that Allsec handles in Payroll and HRMS augurs well for large enterprises: 15 million+ Employee records and 50 million+ Logins stand tes?mony to the claim. A Global food and beverage company with brands that are household names across India praise team Allsec, “We met in early June for the blueprinting and design workshop for the Time and Attendance and the leave modules, and here we are. By early September, we have the application, as well as the EC and integrations, ready to go live. This amazing team (Allsec) deployed the 1st wave of this project in record time!” Offering the Best Experience Always Allsec owns two wholly owned subsidiaries, Allsectech Inc., USA and Allsectech Manila Inc., Philippines. The company operates in two segments globally, viz ~Employee Experience Management (EXM)covering HRMS, payroll services, time and attendance management. time and expense management and ~Customer Experience Management (CXM) encompasses lead generation, customer retention, collections, anti-money laundering comprising both voice and non-voice processes.

The EXM and CXM services are delivered from India, and the subsidiary is based out of the Philippines. In India, the EXM business supports both International and domestic customers. technology and unique solutions to the most complex challenges and ensuring robust, unmatched customer experience. Allsec manages some complex payroll and tax scenarios for global and domestic organisations across industries. Allsec is a highly customer-centric, flexible and transparent service provider. The Company believes in enhancing its clients' business experience by taking process responsibility, improving cost efficiencies, and adding value through continuous process improvements and quality assurances. India Inc.’s Smartest HR Allsec offers a comprehensive hire-to-retire solution through its indigenously built platform called Smart HR. Smart HR uses the latest cutting-edge technology stack and covers the entire gamut of HR functions: onboarding, core HR, leave, time and attendance, payroll, payroll compliances, employee reimbursements, appraisal, exit and employee benefits. The mobile-enabled platform is designed using the latest UI/UX, enabling a superior end- employee/user experience. Allsec serves a client base of ~600, including clients from Fortune 100 companies. It supports clients across 42 countries and operates from five locations in India and overseas. Allsec has a 23-year legacy of servicing customers in the EXM space. This vast experience has helped the company build deep domain knowledge, putting in place best-in-class Naozer says, “What makes us stand out against the competition or the MOATS of Allsec are” • Allsec is a partner of choice for complex and firmly entrenched, never-outsourced payrolls in the country, barring Governments/Banks. Allsec’s deep functional assets and capability in most industrial segments for India and the Philippines for White collar, Blue collar, Daily rated, Contractual, Senior management and Partner payroll is a huge advantage, especially for sectors like ITES, IT, Ecom., Retail and Manufacturing where most companies practice Min wages etc. Allsec’s ability to deliver highly configurable and customizable tech solutions to its customers helps build unique client-specific functionalities, which is important for large enterprises where complexities vary in scale between organizations. The scale of operations that Allsec handles in payroll and HRMS serves large enterprises well. 15 million+ employee records and 50 million+ logins testify to the claim. High-performance delivery processes that toggle on accuracy and time are a benchmark Allsec has set for the HRO industry to follow. With a best-in-industry QRT and FTR percentage, employee query handling capability is also a huge differentiator with Allsec. A client who is the Global leader in premium drinks with 200+ brands sold in 180 countries says about team Allsec, “We would like to extend our heartiest gratitude to Allsec for their crucial support in resolving long-standing PF difficulties. The HR compliance team was extremely knowledgeable, proactive, and supportive throughout the process.” • The Simplest Solutions • According to Naozer, to simplify the HR technology and solutions landscape, they have divided the HR functions of an organization into two buckets. • 1) Core and strategic functions such as Recruitment, Performance Appraisal, Training, Compensation and Benefits. • 2) Non-Core transactional functions such as Onboarding, Leave, Time and Attendance, Payroll, Statutory compliance and Exit. •

Companies are looking at automating both the core and non-core functions of HR. There are a couple of flavours here a) SMEs with up to 1000 Headcount with low to medium complexities generally look for plug-and-play configurable platforms on the cloud or opt for lighter versions of HR- CRMs. We are enhancing our SaaS pla?orm by incorpora?ng the latest low code and no code technology stacks to primarily target the SME segment and significantly broaden our reach. b) Large Enterprises with layers of complexities and functionalities choose to outsource critical functions like Payroll and compliance while running the rest of the modules on HR CRM platforms. c) Most large enterprises these days choose to use a more fragmented tech ecosystem with highly functional, best-in- class software for each of the critical modules of HR connected through seamless integrations between systems. “Allsec ticks most of the boxes and fits into this entire HR Technology solution sector aptly with its Outsourcing, Modular and HR SaaS solutions,” says Naozer, who is an alumnus of the Indian Institute of Management (IIM), Ahmedabad, with 34 years of post-qualification experience across the Banking and Business Process Management (BPM) industries. (Finance and Accounting/HR Shared Services) where he led a 45k-strong team, applying his executive leadership strength to the Service Delivery function (with P&L responsibility), for both domestic and International clients, across Banking and Financial Services, Telecom and Media, Auto, Manufacturing, Government, Retail and E- Commerce. He has contributed throughout his career to building businesses - significant client acquisition, strong Risk Management and Controls focus and positive customer satisfaction – leading to consistent and significant growth in Revenues and profitability. The Ever-Radiant Leadership Over his long and illustrious career, Naozer has held several CXO level positions in marque multinational names like Standard Chartered Bank and Prudential UK and as the Chief Executive Officer for e-Nxt Financials – a TATA Enterprise. In his immediate previous role, he was the Deputy Chief Executive Officer for Conneqt Business Solutions Limited – a subsidiary of Quess Corp (formerly Tata Business Support Services Ltd). Conneqt is India’s largest domestic focused digitally enabled BPM company – covering Customer Lifecycle Management, Back office, Collections and Shared Services Naozer is well acknowledged in the wider industry for his passion, leadership and mentoring qualities, strategic thinking, connect with staff and productivity/process orientation which translates into significant value for stakeholders and customers, both internal and external. Recently, he has been recognized as one of the Top 25 IT Services Executives of 2023.

Help desk and query handling: AI-driven chatbots handle routine inquiries and provide instant responses, allowing shared services teams to focus on more complex issues. Virtual assistants can also assist with tasks like scheduling and appointment booking. Reports and Analytics: AI algorithms can analyze historical data, market trends, and business forecasts to predict future staffing needs, helping optimize workforce planning. Compliance: AI can track changes in labour laws, data privacy regulations, and other compliance areas, ensuring that HR practices remain compliant. NLP on CORE HR system: AI-driven NLP tools can extract valuable information from documents like resumes, contracts, and performance reviews, making it easier to manage and analyze large volumes of text- based data. PMS: AI can analyze employee data to predict performance trends and provide insights for performance improvement. Fraud Detection: AI can identify unusual patterns or behaviours in employee data, helping to detect potential fraud or security breaches. Recruitment: The use of AI&ML in recruitment is very prevalent, especially in ranking and rating candidates based on managers' hiring patterns and the basis of the job description. Auto recommendation of resumes for job openings and much more. Data Security: AI can assist in monitoring data access and usage to ensure compliance with data protection regulations. It can also help identify and respond to potential security breaches. LMS: AI can analyze employee skills, job requirements, and industry trends to identify skill gaps and suggest relevant training programs. • • • • • • • A Leading high-value research, analytics, and business intelligence firm in the finance sector says about the Allsec team, “Due to a recent business name change, complications arose over the death claims for the company’s late CFO. Allsec’s HR compliance team supported us and our CFO’s family from start to finish, including multi-level approaches. • • From left to right – Ali Hyder (SVP-Technology), Gaurav Mehra (CFO), R. Vaithiyanathan (CBO-CXM), Naozer Dalal (CEO), Pradeep Kumar (CBO-EXM), Tushar Kant Ojha (VP-HR). His innovative spirit, strategic expertise and revolutionary ideas have elevated Allsec Technologies to new heights, driving transformative solutions for businesses worldwide. Allsec Tech-Transformed Being an experienced leader, Naozer shares his opinion on how adopting modern technologies is transforming the HRM sector. AI&ML plays a particularly strong role in HR and Payroll Management that involves data processing, analysis, and decision-making. Here are some key areas where AI is notably influential in enabling HR Functions. Allsec is working independently and also through third parties on the below areas to be ahead of the curve: Over 600 clients (including Fortune 100 companies) across 42 countries have now partnered with Allsec Technologies (Allsec), a global company with vast exper?se in providing business process solu?ons across various industry ver?cals. RPA & OCR: AI-powered RPA tools can automate routine, rule-based tasks like data entry, form processing, and document verification, reducing manual workload and potential errors. AI-powered OCR can help screen and validate Bills and claims of any format, thereby immensely helping with document verification and vouching during yearend tax activity. •

Thanks to their effort and diligence, we were able to quickly resolve the PF claim and the ELDI insurance.” Outwitting Challenges According to Naozer, considering the current scenarios, there are multiple challenges they have to face and overcome regularly. Business Challenges: Naozer shares, “The EXM division has been growing organically for us, which will continue in the coming years, too. At Allsec, we believe that the price may be under pressure with higher competition in the coming years. We also believe that our technological efforts will help us be a key differentiator in the market, and our superior service delivery standard will strengthen existing client relationships. These USPs will be able to negate competition effectively.” Threat from Newer Technologies/AI: Allsec has a seamless review mechanism for HRO platforms and tools to ensure that they remain relevant, per customer expectations and leading edge in the market. Allsec has made pertinent investments in product upgrades to its Smartpay platform. The company is currently significantly upgrading its Smartpay and HRMS platforms to ensure that they remain scalable, provide improved employee experience (in terms of UI/UX), are cost-effective and are easily customizable to individual client needs. Allsec continues to remain vigilant about the risks emerging AI technologies (e.g. Chat GPT) may pose to the company's business models/revenues. Whilst these technologies may disrupt some of the routine transactional activities, there is not much foreseeable significant risk to the current revenue streams. Further, Allsec continues to leverage these technologies to reduce its operating costs/increase the end employee experience of its customers, e.g. Chat BOT in its HRMS application. Challenges of Scale: The HR function is expansive and ever-evolving. Envisioning a platform that caters to every minute customer request seems nearly impossible. With customized demands and the necessity for a highly adaptable and feature-rich platform, scaling the business poses a challenge. Allsec has proactively addressed this by implementing a multi-layered approach in its tech solution. This includes tailor-made solutions for large enterprises with intricate Smart HR and Smart Pay platforms and an HRMS SaaS platform designed specifically for SMEs.

Serving thy Paramount Asset increased budgets for HR functions, with a strong focus on technology adoption in all facets of employee interaction—from recruitment and Onboarding to compensation and benefits and even exit processes. Naozer also believes that the Indian Human Resources Outsourcing (HRO) vertical is poised for robust year-on- year growth over the next five years. While companies have prioritized and automated core business functions like sales and finance over the past two decades, the HR function has often been overlooked, lagging in automation. Companies have recently realised that effective workforce management is a critical competitive advantage in today's technology- driven market. Proper recruitment, training, and talent retention have emerged as pivotal factors in gaining an edge in any industry. Secondly, the government of India is ushering in substantial reforms in the workplace, encompassing new codes for wages, social security, industrial relations, and occupational safety and health for employees. These legislative changes have prompted HR departments to invest in automation for employee compensation and benefits, tracking minimum wages and overtime hours, and expediting the settlement process for resigned employees. Fostering Multi-Country HRM Solutions Two key drivers are propelling the growth of the HR tech market: The widespread adoption of Lean methodologies in various sectors has created a surge in demand for cost optimization across functions, including HR. Payroll and HR services have garnered significant attention due to their cost- effectiveness. Transnational organizations actively seek multi-country technology solutions in the HR domain that Firstly, companies have recognized that their employees are a paramount asset for gaining a competitive edge in the modern market landscape. Significant investments are being made to attract and retain the best talent, leading to offer exceptional flexibility and scalability. Given the fragmented nature of the HR/payroll market, characterized by multiple players, the opportunity in this space is monumental. As a result, the market for payroll and Allsec's future trajectory are aligned towards providing tech-enabled HR solutions across multiple countries worldwide. Allsec ?cks most of the boxes and fits into the en?re HR Technology solu?on sector aptly with its Outsourcing, Modular and HR SaaS solu?ons. Sharing an example out of a host of case studies, Naozer says, “The one that I can quickly think of is that of a $ 15 billion conglomerate that operates across Eight+sectors with 15thousand+employees spread across 387 locations, 123+ legal entities and about 2000 cost centres.” Processing and delivering 15k plus error-free pay slips and meeting the monthly deadlines meant processing 11k + Payroll inputs with 30+ Pay components and 100+ exceptions monthly. Managing such gargantuan tasks effectively with zero error meant developing and implementing an impactful tech intervention to ensure easy and error-free processing and delivery of pay slips. Allsec created an Input aggregator tool to collect inputs from each of the client’s 2000+ cost centres across 387 locations.

The toll thus aggregates and processes all of the inputs flawlessly and swiftly. Allsec also devised an Output Authorization Tool (OAT) to disseminate output to respective locations and cost centres for their approvals. The Tech solution optimised the entire process, helped streamline the payroll process, and enhanced the experience with prompt and immaculate delivery. This strategic move will empower us to primarily target the SME segment and significantly broaden our reach.” Secondly, they will simultaneously explore opportunities to accelerate our international presence, encompassing our SaaS and Platform businesses. Allsec operates in 42 countries, enabling it to manage payroll and compliance effectively through its proprietary platforms. “As part of our expansion strategy, we are charting a course to forge new partnerships with channel and solution providers in the global market. This concerted effort will enable us to amplify our business internationally,” he concludes. Charting a Universal Future Course In the future, to drive Allsec's growth and expand its offerings, Naozer shares that it will pursue a two-fold strategy. Firstly, solidifying its leadership position in the HR- managed services sector. By capitalizing on its core strengths. And establishing new standards for operational excellence and employee satisfaction. “Additionally, we will enhance our SaaS platform by incorporating the latest low- code and no-code technology stacks.

Simplifying the Complex How India's HR & Payroll Powerhouses are Streamlining Processes and Empowering People? I success. With the advent of advanced technologies and evolving workforce dynamics, HR and payroll management have become increasingly complex tasks. However, in India, several leading HR and payroll companies are simplifying these complexities and empowering organizations to focus on what matters most – their people. and provide real-time data insights. This allows HR professionals to focus on what matters most: attracting and retaining top talent, fostering a positive work culture, and ensuring employee well-being. n today's fast-paced business landscape, the efficient management of human resources and payroll processes is crucial for organizational Streamlining Processes with Advanced Technology Traditionally, HR and payroll processes have been bogged down by manual tasks, siloed data systems, and complex regulations. This has led to inefficiencies, errors, and a lack of transparency for employees. However, a new breed of HR and payroll powerhouses are emerging in India, and they are revolutionizing the way these functions are handled. India's workforce is undergoing a massive transformation. Businesses are becoming more agile, employees are demanding greater flexibility, and the regulatory landscape is constantly evolving. In this dynamic environment, HR and payroll departments are facing unprecedented challenges. Furthermore, the integration of artificial intelligence (AI) and machine learning (ML) algorithms enhances the accuracy and efficiency of HR and payroll processes. AI-driven tools automate repetitive tasks such as attendance tracking, leave management, and payroll processing, allowing HR professionals to focus on strategic initiatives that drive employee engagement and organizational growth. India's HR and payroll powerhouses are leveraging cutting-edge technologies to streamline processes and enhance efficiency. By implementing cloud- based HR and payroll systems, these companies offer scalable solutions that can adapt to the evolving needs of organizations of all sizes. Cloud-based platforms enable seamless data management, real- time access to information, and automated workflows, significantly reducing manual efforts and administrative burden. Empowering People through Self-Service Portals India's leading HR and payroll companies recognize the importance of empowering employees through self-service portals. These portals provide employees with access to essential HR information and services, such as updating personal details, viewing pay stubs, These companies are leveraging cutting-edge technology to streamline processes, automate tasks, 24 | April, 2024 www.insightssuccess.in 25 | April, 2024 www.insightssuccess.in

and applying for leave. By enabling self-service capabilities, organizations promote transparency, autonomy, and employee satisfaction, leading to higher levels of engagement and productivity. By offering comprehensive solutions that encompass recruitment, onboarding, performance management, training, and payroll processing, these companies enable organizations to focus on their core competencies and strategic objectives. information, and request leave through user-friendly self-service portals. This empowers employees and reduces the workload on HR teams. Mobile accessibility: The rise of mobile technology has led to a demand for HR and payroll solutions that are accessible on smartphones and tablets. This allows employees to stay connected and manage their HR needs on the go. Moreover, self-service portals facilitate seamless communication between employees and HR departments, reducing dependency on manual interventions and streamlining the resolution of HR-related queries and issues. This enhanced accessibility fosters a culture of openness and collaboration, strengthening the employer-employee relationship and driving organizational success. Furthermore, through analytics-driven insights and predictive analytics, HR and payroll providers offer actionable intelligence that helps organizations make informed decisions and drive continuous improvement. By leveraging data analytics, organizations can identify trends, anticipate future workforce needs, and optimize HR strategies to attract, retain, and develop top talent. By embracing these advancements, HR and payroll powerhouses are not only streamlining processes but also empowering people. Here's how: Improved employee experience: Simplifying HR and payroll processes creates a smoother and more positive experience for employees. They can access the information they need quickly and easily, and they have more control over their personal data. Ensuring Compliance and Security Here's a closer look at how these HR and payroll powerhouses are simplifying the complex: Compliance with regulatory requirements and data security are paramount concerns for HR and payroll management companies in India. To address these challenges, leading providers implement robust compliance protocols and security measures to safeguard sensitive employee data and ensure adherence to statutory regulations. Cloud-based solutions: Legacy HR and payroll systems were often clunky and on-premise, making them difficult to maintain and scale. Cloud-based solutions offer a more flexible and cost-effective alternative. They are accessible from anywhere, anytime, and can be easily scaled up or down as business needs change. Increased efficiency: Automation and self-service portals free up HR professionals' time, allowing them to focus on more strategic initiatives. Enhanced compliance: Cloud-based HR and payroll solutions can help ensure compliance with complex labor laws and regulations. By staying abreast of legislative changes and industry standards, these companies mitigate compliance risks and help organizations navigate complex legal landscapes effectively. Additionally, stringent data protection measures, such as encryption, multi- factor authentication, and regular security audits, ensure the confidentiality and integrity of employee information, fostering trust and confidence among stakeholders. Automation: Repetitive tasks such as data entry, timesheet processing, and leave management are being automated, freeing up HR professionals to focus on more strategic initiatives. Better decision-making: Data-driven insights can help HR professionals make better decisions about talent acquisition, retention, and workforce planning. Data analytics: HR and payroll data is being used to gain valuable insights into the workforce. This data can be used to identify trends, improve decision-making, and optimize HR processes. India's HR and payroll landscape is undergoing a significant transformation. As HR and payroll powerhouses continue to innovate and embrace new technologies, we can expect to see even more streamlined processes and empowered people in the years to come. Driving Business Growth and Innovation India's HR and payroll powerhouses play a pivotal role in driving business growth and innovation. Employee self-service portals: Employees can now access their pay stubs, update their personal 26 | April, 2024 www.insightssuccess.in

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Empowering Your Workforce Mobile Workforce Management Solutions: With the rise of remote and mobile work, organizations are increasingly adopting mobile workforce management solutions to manage and support their distributed workforce. These solutions provide mobile access to essential business applications, data, and communication tools, enabling employees to remain productive while on the go. By empowering employees with the flexibility to work from anywhere, mobile workforce management solutions improve work-life balance, job satisfaction, and overall well-being. arrangements are all ways to demonstrate your appreciation. Top-Rated Solutions for Efciency and Employee Satisfaction Technology as an Enabler: Technology can be a powerful tool for empowering your workforce. Invest in user- friendly tools that automate tasks, streamline workflows, and improve communication. Cloud-based solutions can offer greater accessibility and mobility for your team. Prioritize Well-being: A healthy and happy workforce is a productive workforce. Promote employee well-being initiatives such as health insurance plans, flexible work schedules, and mental health resources. Empowerment: A Win-Win Strategy The Benefits of an Empowered Workforce Employee empowerment goes beyond simply providing a paycheck. It's about giving your team the tools, resources, and autonomy they need to thrive. This fosters a sense of ownership, accountability, and ultimately, increased productivity and satisfaction. By implementing these solutions, you'll cultivate a work environment that fosters: I n today's competitive business landscape, a happy and efficient workforce is the backbone of success. But how do you achieve this ideal state? The answer lies in empowering your employees. HR information and services, such as updating personal details, viewing pay stubs, applying for leave, and accessing training materials. By empowering employees to manage their own information and tasks, self-service portals reduce administrative overhead, enhance efficiency, and improve employee satisfaction. Moreover, these portals promote transparency and accountability, fostering a culture of trust and empowerment within the organization. Increased Productivity and Efficiency: Empowered employees are more engaged and take ownership of their work, leading to higher output. Other Top Solutions for Empowering Your Workforce: Invest in Learning and Development: Employees who feel they are constantly learning and growing are more engaged and productive. Provide opportunities for training, skill development programs, and access to industry resources. Enhanced Innovation and Problem-solving: A culture of open communication and collaboration allows for creative solutions to complex problems. In the digital age, where organizations operate in an increasingly competitive and fast-paced environment, empowering the workforce has become a top priority for businesses aiming to drive efficiency and enhance employee satisfaction. Embrace Autonomy and Delegation: Micromanagement stifles creativity and initiative. Trust your employees to make decisions within their area of expertise. Delegate tasks effectively and provide clear expectations, but allow them the freedom to execute their work in the way they see best. Improved Employee Retention: Employees who feel valued and empowered are less likely to leave for greener pastures. Performance Management Software: Performance management software automates and streamlines the process of setting goals, tracking progress, and providing feedback to employees. These platforms facilitate regular performance reviews, goal alignment, and development planning, enabling managers and employees to have meaningful conversations about performance and growth. By providing clear expectations and actionable feedback, performance management software helps employees understand their roles, stay motivated, and drive continuous improvement. By investing in innovative solutions and technologies, companies can streamline processes, foster collaboration, and create a conducive work environment that promotes productivity and engagement. Stronger Employer Brand: A positive work environment attracts top talent and helps you build a strong employer brand. Open Communication and Feedback: Foster a culture of open communication where employees feel comfortable sharing ideas, concerns, and feedback. Regular performance reviews should be a two-way conversation, allowing for goal setting and addressing any challenges. Here are some top-rated solutions that are revolutionizing the way businesses empower their workforce: Empowering your workforce is not just about being nice, it's a strategic investment in the future of your company. By creating an environment where employees feel valued, trusted, and supported, you'll unlock their full potential and ensure your business thrives. Cloud-Based Collaboration Tools: Cloud-based collaboration tools such as Microsoft Teams, Slack, and Google Workspace have transformed the way teams communicate and collaborate. These platforms offer features like instant messaging, video conferencing, document sharing, and project management, enabling employees to work together seamlessly irrespective of their location. By promoting real-time collaboration and communication, these tools enhance teamwork, boost productivity, and facilitate better decision-making. Promote Collaboration and Teamwork: Encourage collaboration across departments and teams. This fosters a sense of community, knowledge sharing, and problem- solving. Utilize collaborative tools and platforms to facilitate communication and project management. Learning Management Systems (LMS): Learning management systems (LMS) enable organizations to deliver and manage training programs and resources effectively. These platforms offer features such as course creation, content management, tracking, and reporting, allowing employees to access relevant training materials at their convenience. By investing in employee development through LMS, organizations empower their workforce to acquire new skills, stay competitive, and adapt to changing business needs. Recognition and Appreciation: A simple "thank you" can go a long way. Recognize and reward employee achievements, both big and small. Public recognition programs, bonus structures, and flexible work Employee Self-Service Portals: Employee self-service portals provide employees with easy access to essential 36 | April, 2024 www.insightssuccess.in 37 | April, 2024 www.insightssuccess.in

India's Best HR and Payroll Management Companies 2024 I indeed human resource management. It is a proven fact that successful HR leaders are those people who are skilled enough for fulfilling a wide variety of roles and also those who can effectively encourage the organization’s staff to be at their best. n the modern business arena—if there is a fundamental that plays a crucial role in scaling any organization’s growth and progress towards greater heights—it is Vidya understands the nature of the business, and she’s the SPOC for all the HR activities. She participates actively in Management Meetings and is involved in critical HR management decisions. With her effective skillset that ensured effortless working for all the employees and assured safety, Vidya devised a Work from Home Policy suiting the Company's needs. With her exceptional expertise, Vidya is one of the key stakeholders in Digital Marketing and SEO efforts for Divami. A Human Resource manager is an individual who is always involved in more comprehensive and various aspects of management in an organization—from framing the different HR policies and their strategies to reaching out to the employees—with a solution towards their concerns or issues. Moreover, these professionals comprehend the precision of staying alongside the latest trends, and best practices in their profession, with immense discipline and dedication. Vidya has been in the industry for nearly a decade, with over eight years in HR Business Partnering. She has an in- depth and rich experience in all areas of HR, making her a seasoned HR professional. She is responsible for Divami’s growth in terms of people and has played a pivotal role in Employee Engagement and Retention. Vidya Rajagopalan, Head HR for Divami Design Labsis an adept HR leader who grasps these aspects and amalgamates them through her unique skillset, a strong sense of empathy and leadership compassion which completely believes in her team’s potential. Amalgamating Innovations with Qualities Divami's USP is willing to exceed expectations and deliver what its clients require. There were situations where the team went beyond the agreed scope of the project to provide the right solutions. Vidya Rajagopalan Head HR Divami Design Labs A Leadership Redefining Human Resources This is one of the primary reasons most of the clients return to Divami because once the company signs a project with its client, Divami takes up complete and absolute ownership of the project, enabling its clients to focus on their business. And at the end of the day, the designs make Divami, its clients and their products successful. Kindness, empathy, adaptability, and a strong sense of Vidya made her foray into HR in 2015 as a fresh MBA Graduate working and setting up HR in a cybersecurity start-up. Vidya has worked on setting up the HR Processes and Policies for a leading labelling manufacturer in the world. 38 | April, 2024 www.insightssuccess.in 39 | April, 2024 www.insightssuccess.in

Subscribe Today Word to the Wise ownership are some of the qualities clients and colleagues appreciate the most. Out of these, compassion and a sense of ownership play a crucial role. As advice for the budding aspirants willing to venture into HR management, Vidya shared, “When it comes to entrepreneurial solutions in the HR space, there are tons of start-ups developing a wide range of innovative solutions for recruitment. Still, many tech applications aren’t designed to boost employee engagement.” Adding to this, Vidya expressed, “Empathy; because only when one can step into different shoes and understand the points of view of other stakeholders (employees, the management, and the clients) can one come up with compelling ideas to promote the welfare of all.” A sense of ownership is essential to building trust with one's colleagues and the management that one will get the job done at the end of the day. Stay in touch. Subscribe to Insightssuccess Get Insightssuccess Magazine in print, & digital on www.insightssuccess.in “In this era of The Great Resignation, such solutions can be game-changing. And budding entrepreneurs in the HR Tech space need to pivot and think in this direction,” she added. Embracing the Post-Pandemic Strategy Incorporating the Opportunities When asked about the challenges of the industry, especially in the post-pandemic era, Vidya shared, “In the post- COVID era, a lot has changed in the UI/UX business. Most companies have now come to understand the importance of scalable solutions and having a strong online presence. As a result, the primary focus of the companies is now on optimizing the online user experience. Security, usability, and accessibility are also being given much greater importance.” Divami is rapidly expanding. With increasingly long-term clients and a growing number of projects, Divami is looking to expand its talent pool dramatically ng years dramatically. At this point, getting equipped with the necessary tools, training, and talent pool is essential to deliver efficient excellence in every project. To cater to emerging demands, Divami is preparing to be future-ready and is creating solutions for new trends like Metaverse, Web 3.0, AR/VR, IoT, and more. www.insightssuccess.in Entering the Hall of Excellence… “On the brighter side, in light of these factors, we have seen an increase in SaaS, FinTech, and EduTech platforms. Right now, Divami's strategy includes growing its clientele and establishing itself as the undisputed leader in these sectors,” she added. The Confederation of Indian Industry acknowledged Divami’s designs as the best. Furthermore, numerous reputed journals have recognized Divami as India’s top UX/UI Design company. Divami has also been featured in the Harvard Business Review. Evolving with the Emerging Tech “We are one of the top five global UX agencies, according to Clutch. Co - the top rating and review platform for prominent IT, marketing, and business services companies,” concludes Vidya. Sharing her opinions on how adopting modern technologies like AI and ML impact the UI/UX designing niche, Vidya expressed, “Over the years, visual designers have come a long way – from graphic and web designers to interaction and product designers and now experienced designers. With AI and ML coming into the picture, designers would leverage data to determine automated systems' behaviours.” Cheque should be drawn in favour of : INSIGHTS SUCCESS MEDIA AND TECH PVT. LTD. “AI and UX can collaborate efficiently. There are a lot of similarities between the workings of these two branches. AI applies continuous learning by exploring data. UX continuously tests and optimizes products based on user feedback,” she added. CORPORATE OFFICE Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in 40 | April, 2024 www.insightssuccess.in

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India's Best HR and Payroll Management Companies 2024