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  • Uploaded on Training Brisbane/nResearch by Gallop shows that more than 80% of Australian employees are not engaged at work. The resulting effects of non-engagement at work are lack of creative energy and lack of discretionary effort. Essentially people just go through the motions at work and some actively work against the organisation./nThe Engaging Leaders Framework has been specifically designed to equip managers with the leadership skills to reengage their team members./n

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Leadership Training Brisbane

The Engaging Leader Framework

“7 Steps to Becoming an Engaging Leader

“Fantastic presentation! A must for leaders! Exceeded expectations! Great for any leader in any organisation!”

Debra Campbell, Qld Police Academy


Productivity is suffering!

Todays managers must meet the challenge of re-engaging the work force.


The Engaging Leader Framework

Outlines 7 Sets of Behaviours Used By Managers Who Successfully Engage Their Teams.

Only some of the leadership behaviours from the Engaging Leader Framework are listed in the slide show…


1. Lead With Purpose

  • Behaviours
  • Develop a shared purpose
  • Establish a set of values to guide behaviour
  • Coach on how daily activities achieve purpose

2. Build Trust

  • Behaviours
  • Communicate clear expectations
  • Speak the truth
  • Do what I say
  • Be dependable and consistent

“All managers and supervisors should do this course. If you get these skills right, the rest is easy.”

M. Kerl, Qld Transport


3. Know Your People

  • Behaviours
  • Accept differences
  • Can accurately describe the behaviour of others
  • Can interpret team member’s personality styles

4. Communicate With Influence

  • Behaviours
  • Respect the values and style of others
  • Listen for complete understanding (without judgement)
  • Effectively assertive

5. Take Action

  • Behaviours
  • Take responsibility for own actions
  • Takes accountability for results
  • Chooses to respond rather than react
  • Knows it’s what you do (not what happens to you) that determines success

6. Build Team Performance

  • Behaviours
  • Encourage ideas and input
  • Adapts leadership style to the individual
  • Provides meaningful feedback
  • Establishes individual accountability and open communication lines

7. Think Creatively

  • Behaviours
  • Explores ‘new’ ways of looking at things
  • Encourages team member creativity
  • Is able to say no!
  • Can cope with uncertainty and ambiguity

“If you are serious about expanding your leadership qualities this course is definitely worthwhile.”

Darryl Crees, Cairns Regional Council


About James McNamara

James teaches people how to get others to willingly follow!

Whether you are leading a team, facilitating change or managing difficult behaviour, James has the influence strategies you need.



We’d love to hear from you and chat about how we can help to develop the leadership capability of your managers…

James McNamara

Founder – The Impact Factory

1300 790 150