“Creating Value through Values” Workshop MRH Congres – Stockholm, May 2008 Patrick Van Aeken. Objectives. This workshop allows participants to… : … have a better understanding of how values contribute to employee engagement, cultural change (and thus company performance)
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
revenue, profits, welness,…
Mental models : values, beliefs, aspirations
business results, effectiveness, productivity
“IT” - Task
Exceptional sustainable results
happiness, health, flow
trust, solidarity, mutual respect
“WE” - Relationships
“I” - Self
BEIngredients for a remarkable organization (1)
Exceptional sustainable results
AXA sets a global customer centric vision
AXA consolidates and professionalizes
AXA conquers the world
1992 – 2000
2001 – 2004
2005 – 2012 (And Beyond)
Strategy of cultural integration
Strategy of operational excellence
Strategy of differenciation
By unifying his team, the manager achieves results that are greater than the sum of each individual contribution
Each business unit must be managed like a small company within the company. Under no circumstances should the unit’s objectives prevail over those of the company or the Group.
In many situations we are often held back by our perceptions, by fear of the unknown and by force of habit. Finding solutions often means deviating from the beaten track.AXAgrams
Black Belt career
3 to 4 projects /year in different departments
Selection of Black Belts
1 % for each BU
specific competency profile
Development opportunity for emerging talents
Integration in the business
In function of opportunities and motivation
If no solution, mandatory integration in initial BU
Financial Protection involves offering our customers - individuals as well as small, mid-size and large businesses - a wide range of product and services that meet their insurance, protection, savings, retirement and financial planning needs throughout their lives.
Quality of service
ActScope survey : from employee satis-faction to employee engagement
= Belief in and support for the goals/values of the organization.
= Sense of belonging, pride, attachment to the organization.
= Willingness to go the extra mile, intention to stay with the organization.
Methodological data processing and analysis
Distribution of results and feedback
To gain the preference, we need to stand outfrom the crowd in these three areas
The third is an outcome of the first two…
2 significant HR initiatives
A personal and individual pluri-annual document, helping each AXA employee worldwide to clarify his/her contribution to Ambition 2012 and making managers responsible in supporting their employees
Because we were on track towards the Ambition 2012 objectives, AXA awarded every single employee worldwide with 50 bonus shares in 2007, thus making each employee an AXA shareholder.
Another 50 shares are announced for 2009 if results will be on track.
If you were a customer what would make you choose AXA tomorrow
Which would make you proud of AXA tomorrow
Henri de Castries, CEO :
The reported numbers reflect the combination of a strong organic growth in all our business lines, the successful integration of Winterthur and confirm that our balance sheet is not affected by the subprime crisis