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This project focuses on integrating equality and diversity in local government to maximize resources and enhance satisfaction levels of customers, staff, stakeholders, and elected members. The aim is to become an exemplar council by addressing perceptions, legislative requirements, and promoting inclusivity. Stakeholders involved include elected members, staff, public and private leaders, and customers. The project involves implementing good relations strategies, participation in delivery of peace initiatives, and enhancing community relations. Staff are engaged through policy statements, gender action plans, and competency-based frameworks. Business aspects include procurement policies and access to best practices. Customers benefit from improved services, customer care, and disability action plans. The ultimate goal is to become an exemplar employer, comply with legislation, improve stakeholder satisfaction, optimize resource utilization, enhance communication, and contribute to community planning.
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Integrating Equality and Diversity in Local Government Jacqui Dixon Chief Executive
RATIONALE • Perception • Legislative • Maximise Resources • Customer, Staff, Stakeholder & Elected Member Satisfaction • Exemplar Council
STAKEHOLDERS • Elected Members – Civic Leadership • Staff – Employment & Training policies, culture etc. • Public, Private and Community Leaders • Customers
ELECTED MEMBERS • Corporate Plan - Policy Statement • Good Relations Strategy and Implementation Working Groups • Participation in Delivery of Peace III • Champion
COMMUNITY • Good Relations Strategy • Peace III • Better liaison with PCSP etc. • Placements – unemployed, schools & disabled • Survey Results
STAFF • Overarching policy statement and new policies • Gender action plan – work life balance • Competency Based Framework • Equality Training • Survey • Champion
BUSINESS • Procurement Policy • Access to best practice • Survey Results
CUSTOMERS • Access to services • Customer care • Disabled Action Plan
CONCLUSION • Exemplar Employer/Organisation • Comply with legislation – cost of challenges • Satisfied Members, Customers, Stakeholders & Staff • Better use of Resources • Better Communications • Community Planning