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College Technology Getting Us to the Future

College Technology Getting Us to the Future

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College Technology Getting Us to the Future

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  1. College TechnologyGetting Us to the Future Craig KlimczakVice Chancellor of Technology and Educational Support Services

  2. TESS Vision TESS seeks to be the College’s trusted technology advisor and preferred provider of information technology and telecommunications services

  3. TESS Mission TESS accomplishes the College’s mission and delivers value to those that the College serves by: • Providing the information technology and communication tools that facilitate learning, and the training and support that enables students, faculty and staff to use those tools effectively; • Providing access to instructional content and materials through computer and communications systems; • Providing innovative ideas, knowledge and resourcefulness to accomplish College objectives; • Providing convenient, self-service access to College academic and business process so faculty, staff and students have more time to focus on educational attainment.

  4. TESS Organization

  5. TESS Responsibilities • Desktop Computers • Printers • Network Connectivity • Telephones • Servers • Software Applications

  6. College Investments in Technology • 11,110 Network Connections (6,580 in use) • 3,430 Telephones (3,671 Telephone Ports) • 6,773 Desktop Computers • 1,353 Printers • 236 Servers • 2 High Performance UNIX Servers (Banner) • 78 Major Enterprise Software Applications • Thousands of Installed Software Applications

  7. Internet Demand

  8. What Do We Have to Look Forward To? • Four Generations of Students • Silent Generation • Baby Boomers • Gen Xer’s • Millenials

  9. Millenials Are Different http://www.youtube.com/watch?v=dGCJ46vyR9o

  10. Current Technology Projects of Interest • my.stlcc.edu Windows Live Student E-Mail • New Public Website – www.stlcc.edu • New my.stlcc.edu Authenticated Intranet Site • Dark Fiber Replacement – and the ITV impact • GEMS Project – Identity Lifecycle Management

  11. my.stlcc.edu Windows Live • Student e-mail for all current credit students and current employees – over 33,000 accounts! • Professional @my.stlcc.eduaddress for life • Lots of other Windows Live services:IM, Spaces, SkyDrive, Office Live Workspace • Information at http://www.stlcc.edu/studentemail Includes step-by-step getting started info

  12. Info on my.stlcc.edu Windows Live

  13. Windows Live Home

  14. Windows Live Mail

  15. Customized for the College • Clicking the College logo presents a drop-down menu of key College web links • College branding appears in mail now, will be extended by Microsoft into other products later

  16. Windows Live Spaces

  17. Windows Live SkyDrive

  18. New Public Website

  19. Unified Program Information

  20. “One College” Student Resources

  21. New Banner Entry Page

  22. Newsroom

  23. Online Calendar

  24. Campus-Specific Information

  25. New Web Infrastructure

  26. Dark Fiber Replacement • Current network is 19 years old • New network is: • Easy to expand • More resilient • Less dependent upon one location • Actively monitored 24x7

  27. Current WAN Topology

  28. Future MAN Topology

  29. ITV Impact • College is moving away from ITV • We will continue to provided limited ITV to fulfill the requirements of existing agreements • Stand-alone rooms for this purpose • Using a different, Internet-based, technology • CIDTAG – College Instructional Delivery Technology Advisory Group • Drafting an RFP for early April • Selection of a Web-based desktop synchronous delivery tool, with a demonstration and faculty comment process

  30. Identity Lifecycle Management

  31. ILM Project Outcomes • Active Directory • Single source for login authentication • New accounts are created in real time • New Exchange mailboxes are created in real time • New MOSS MySites are created in real time • Self-service password reset • Banner • Source for new credentials (students and employees) • Uses AD login and password reset • Blackboard • Interchanges course and grade information with Banner in real time • Uses AD login and password reset • Windows Live • New accounts are created in real time • Uses AD login and password reset

  32. Competition for Projects • Critical Projects • Meritorious Projects • Continuing vs. New Initiatives • Security, Privacy and Compliance • Infrastructure Maintenance and Upgrade • Improve College Efficiency and Reduce Costs • Improve Student Learning • Improve Student Services

  33. Security, Privacy & Compliance • GEMS Phase II • Identity Management and Integration • Strong Password Policy (External Audit) • Network Authentication • Emergency Notification • E911 • OneCard Processing and Procedures • Business Continuity • PCI DSS, eDiscovery, FERPA (External Audit)

  34. Infrastructure Maintenance and Upgrade • Banner Hardware Replacement • Districtwide Data Backup and Recovery • Intranet and Document Center UpgradeUsing SharePoint MOSS 2007 Technology • Banner 8.0 Upgrade • DARS 3.7 Upgrade • Dark Fiber Network Replacement • Oracle 10g R

  35. Improve College Efficiency and Reduce Costs • Server Consolidation and Virtualization • Document Imaging (Banner Xtender) • ETL Tool (Extract, Transform & Load) • eProcurement • CurricUNET • Banner Student Loan Module • Student ID Photo Processing System • Banner Common Matching • Online Job Application • DAM System (Image Database & Catalog) • Server Consolidation and Virtualization

  36. Improve Student Learning • Synchronous Interactive Instruction • Video on Demand • Digital Asset Management (DAM)

  37. Improve Student Services • Public Website Redesign Phase II • Banner Admissions Module • Banner Recruitment Module • Banner Student Loan Module • Continuing Education Web Marketplace • Integrated Student Network Identity • Blackboard Gradebook

  38. Contact Info • Craig KlimczakVice Chancellor of Technology and Educational Support Servicescklimczak@stlcc.edu • Presentation is available online at:http://www.stlcc.edu/presentations/

  39. GEMS Phase IISecurity, Privacy and Compliance • Critical core system infrastructure elements • Two-factor authentication for all privileged system accounts • MySites (authenticated storage and website) for faculty and staff with external access • Object-by-object backup and restore of Active Directory

  40. Identity Lifecycle ManagementSecurity, Privacy and Compliance • Ensure security compliance • Simplify student access to key learning and business systems (Banner, Blackboard, etc.) • Enhance data exchange between Banner and Blackboard • Self-service password resets

  41. Strong Password PolicySecurity, Privacy and Compliance • Enforcing password complexity and expiration dates for key systems (Banner, AD, Hyperion, Exchange, etc.) • Project components: • Awareness campaign • Announce and implement go-live date

  42. Network AuthenticationSecurity, Privacy and Compliance • Network authentication for all College network segments (wired and wireless) • Eliminates anonymous network access • Increases network flexibility by eliminating network barriers for authorized individuals

  43. OneCard ProcessingSecurity, Privacy and Compliance • New OneCard reporting and processing changes to comply with new Federal guidelines related to Title IV funds

  44. Emergency NotificationSecurity, Privacy and Compliance • Rapid emergency notification system capable of notifying students, faculty and staff of hazardous conditions that could potentially occur on College premises

  45. E911 DatabaseSecurity, Privacy and Compliance • College in-house telephone systems are required to have location information associated with each telephone for regulatory compliance

  46. E-mail ArchiveSecurity, Privacy and Compliance • Mandatory to comply with new Federal eDiscovery rules and possible future State legislation • E-mail archiving for all Exchange e-mail

  47. Banner Hardware UpgradeBusiness Continuity & Infrastructure Maintenance • Replace and upgrade Banner System hardware • Provide technical architecture for warm-site disaster recovery and business continuity

  48. Districtwide Backup & RecoveryBusiness Continuity & Infrastructure Maintenance • Enhanced districtwide backup solution for core Collegewide and campus servers

  49. Intranet and Doc Center UpgradeBusiness Continuity & Infrastructure Maintenance • Upgrade the software and hardware for the College’s Intranet and Document Center • Replacement of server hardware • Upgrade to system based on MOSS 2007 • Revision of the Document Center’s semantic structure • Provide infrastructure for GEMS Phase II MySites

  50. Banner System 8 UpgradeBusiness Continuity & Infrastructure Maintenance • Upgrade Banner System to version 8