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Explore the impact of globalization and cultural variables on human resources management for multinational companies. Learn about business operating philosophies, HR strategies, and trends in compensation. Discover effective recruiting and selection practices in diverse cultural environments.
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Human ResourcesA Global View March 13, 2008 BuenosAires, Argentina
GLOBALIZATION • Tom Friedman book “The World is Flat” • Technology has leveled the playing field • Evolution / Adaptation / Change are necessities • Managerial and Personal Competencies necessary to being successful in a variable environment
CULTURAL VARIABLES • One size doesn’t fit all • Not only basic cultural understanding, but understanding of distinct sub cultures and local norms. Statistics show that 30-40% of American companies and ex-pats fail in a foreign country due to their inability to adapt to the local culture. • EXAMPLES: • Wal-Mart • McDonald’s • Sundays are regular work days in the Middle East • Misassumptions and Mixed Feelings • Poor Technology • Poor Work Ethic • Inferior Academics • Anti-American sentiments
BUSINESS OPERATING PHILOSOPHY IN FOREIGN COUNTRIES • Need for experienced people • Local • Ex-Pats • Transferees • Need for Managers who speak English • Need for multi-cultural experience
HUMAN RESOURCE STRATEGIES / TRENDS • Strategic role of HR in the Company • Business Partner vs. Administrator • Increased emphasis on Safety in the workplace • Outsourcing and Third Party providers • Team building skills development • Technical skills training for skilled labor (in-house vs tech centers) • Managerial or “Executive” coaching / Succession Planning • Team Interviewing
HUMAN RESOURCE STRATEGIES / TRENDS • Compensation • Split Pay Systems - good or bad? • Employee profit Plan (for all employes) Example:ENTRYBUDGETMAX EBITDA 1% 2.5% 3.5% • Is based on Gross Earnings • Payments made Quarterly
HUMAN RESOURCE STRATEGIES / TRENDS • Compensation Trends • Signing Bonuses • Management Incentive Plans • Bonus Banks
RECRUITING AND SELECTION • The Process and Timelines • Effective Sources / Resources • Posting Sites • Company Web-Sites • Professional Associations • Printed Advertising • Universities • 3rd Party Recruiters • Employee Referrals • Pitfalls associated with these resources • “Hot” industries and economic sectors • “Most Wanted” professional competencies