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Payments – Reloaded! Spending Priorities & Innovation in Payments . Payments - Reloaded!. Agenda. Payments Business – Strategic Relevance CXO Discussion Highlights Financial Insights WW Spending Guide (Payments) Innovation in Payments “Disruptive” Innovation Innovation in Payments.

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Presentation Transcript
slide1

Payments – Reloaded!

Spending Priorities & Innovation in Payments

slide3

Agenda

Payments Business – Strategic Relevance

  • CXO Discussion Highlights
  • Financial Insights WW Spending Guide (Payments)

Innovation in Payments

  • “Disruptive” Innovation
  • Innovation in Payments
how are it budgets being deployed
How are IT Budgets beingDeployed ?

Overall IT Budget

Australia

Administration &

Reporting5%

US$4 Billion

N=162 CXOs

Singapore (regional)

EnterpriseData Management14%

US$6 Billion

India

Channels & Distribution28%

US$4 Billion

China

Enterprise

Payments13%

US$3 Billion

Malaysia, Indonesia, and Thailand are all in excess of

Business Process

Re-engineering12%

Core

Refresh 28%

US$1 Billion

payments remains a major operational challenge
Payments remains a Major Operational Challenge

Prioritization &

Management of

IT projects (CIO/CFO) 17%

N=162 CXOs

Cards, Payments & Lending (CIO/CFO/COO) 29%

Human Capital

Management (COO) 15%

Business Process Improvements (CIO) 7%

Cost & Performance

Management (CFO/COO) 12%

Innovation & Market Responsiveness

10% (CIO/COO)

Regulation & Compliance (CRO) 10%

slide12

Payments Business – Strategic Relevance

Financial Insights WW Spending Guide (Payments)

payments spend overall
Payments Spend (Overall)

+8%

+8%

+12%

+12%

+9%

+4%

payments spend by region
Payments Spend (by Region)

+8%

+8%

+12%

+12%

+9%

+4%

payments spend europe
Payments Spend (Europe)

+9%

+9%

+16%

+13%

+11%

+7%

payments spend asia pacific
Payments Spend (Asia/Pacific)

+10%

+9%

+12%

+12%

+9%

+10%

payments spend transactions
Payments Spend (Transactions)

+7%

+6%

+10%

+10%

+8%

+3%

innovation in payments requires
Innovation in Payments requires:

Innovation-friendly legal and regulatory environment

Harmonization of the payments ecosystem

Market maturity and social acceptance

Successful integration into existing value chain

E-micropayments?

International remittances?

P2P payments?

innovation in payment products services
Innovation in Payment (Products / Services)

Users select payment instruments depending on Place, Timing, & Amount – the key is CHOICE!

E-Money & Stored Value products

  • Various form factors
  • Prepaid – targeted acceptance

Cards 2.0 – driven by:

  • Security – Authentication at the point-of-sale
  • Service – Payment choice at the point-of-sale

Merchant offerings

  • Cost-efficient & integrated offerings
  • “Mobilized” merchant acceptance & social mobile payments

Free-form, contactless payment devices

  • Locational intelligence; proximity; real-time decisioning
  • Mobile retail marketing tools
innovation in payments delivery channels
Innovation in Payments (Delivery Channels)

Channel innovation based on Convenience, Interaction, (low) Cost, and Security

“Mobilizing” Payments

  • Mobile has become a key component in any medium-term payments roadmap
  • Mobile payments gaining traction across emerging markets; evident in initial acceptance rates, scale, and ambition
  • New fund transfer mechanisms targeting demand for convenience and privacy
  • Mobile technologies driving merchant acceptance
  • Governments also initiating mobile payments innovation
predicting the future of payments
Predicting the Future of Payments?
  • Explosion of debit and prepaid card products
  • E-micropayments will gain traction, driven by mobile, prepaid, contactless, biometrics technologies
  • Growing prominence of non-bank PSPs will threaten disintermediation of the payments value chain
  • Mobile devices become established money transfer instruments
  • Increasing challenge of balancing regulations with new market dynamics
  • New forms of risks – “closed” settlements; interoperability creating interdependency, emerging security risks
slide26

Shawn Yip

Asia/Pacific Analyst

IDC Financial Insights

Email: syip@idc.com

Tel: +65 6829 7523