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Request for Information RFI Interpreting Services March 16, 2009 Bureau of Rehabilitation Services BRS

Welcome and Introductions. Peter Bisbecos, Director Division of Disability and Rehabilitative Services (DDRS)Michael Hedden, DirectorBureau of Rehabilitation Services (BRS)Theresa Koleszar, Director of Program Support, BRSRhonda Marcum, ManagerDeaf and Hard of Hearing Services (DHHS)Lo

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Request for Information RFI Interpreting Services March 16, 2009 Bureau of Rehabilitation Services BRS

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    1. Request for Information (RFI) Interpreting Services March 16, 2009 Bureau of Rehabilitation Services (BRS)

    2. Welcome and Introductions Peter Bisbecos, Director Division of Disability and Rehabilitative Services (DDRS) Michael Hedden, Director Bureau of Rehabilitation Services (BRS) Theresa Koleszar, Director of Program Support, BRS Rhonda Marcum, Manager Deaf and Hard of Hearing Services (DHHS) Lottie Hooyer, Indiana Dept of Administration (IDOA)

    3. Interpreting Services Today Vocational Rehabilitation (VR) utilizes multiple contractors for interpreting services VR pays administrative fee for the scheduling of interpreters, plus mileage and travel rates, in addition to direct interpreting services Single contract for statewide Video Remote Interpreting (VRI) In 2008, VR authorized $1.5 million for direct interpreting services $600,000 for administrative fees $900,000 travel and mileage Admin + travel = $1.5 million which is same cost as direct interpreting services

    4. Goal for Interpreting Services Seamless, statewide communication access for individuals who are deaf/hard of hearing Improved efficiency Bulk of funding supports direct interpreting Expansion of availability and utilization of Video Remote Interpreting (VRI) Substantial reduction in administrative costs

    5. Moving toward the goal Extend current interpreting contracts and VRI contract through 12/31/2009 Conduct Request for Information (RFI) to gain input from providers that will assist BRS in developing Request for Service (RFS) Questions regarding RFI due by 3pm 3/20/09; Questions should be directed to IDOA RFI due by 3pm 3/31/09 RFS to be released this spring

    6. What is RFI? IDOA to discuss process

    7. Interpreting services 2010 Contract for a single coordinating unit that will network with interpreting providers statewide This unit will coordinate and schedule all interpreting and communication services, including VRI services, statewide Again, the goal is improved efficiency, focus on client services, and expansion of VRI

    8. Important Information RFI to be released 3/17/09 Questions regarding the RFI must be submitted to IDOA by 3pm on 3/20/09 RFI responses due by 3pm 3/31/09 All questions should be directed to: Stephanie Taylor Indiana Department of Administration (IDOA) Procurement Division 402 West Washington Street, Room W468 Indianapolis, IN 46204 fax (317) 234-1281 rfp@idoa.in.gov

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