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Emergency Communication

Emergency Communication. Before/During/After. Robert Daughdril Calcasieu Parish Office Of Homeland Security and Emergency Preparedness. “ Public speaking is the art of diluting a two-minute idea with a two-hour vocabulary.” John Fitzgerald Kennedy American 35th US President .

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Emergency Communication

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  1. Emergency Communication Before/During/After

  2. Robert Daughdril Calcasieu Parish Office Of Homeland Security and Emergency Preparedness

  3. “Public speaking is the art of diluting a two-minute idea with a two-hour vocabulary.” John Fitzgerald Kennedy American 35th US President

  4. Communication

  5. + • Before • We don’t have emergencies every day • What to do • Inform the public • A informed community is a happy community • Preparedness • It’s in our name

  6. + • Before • Inform the public • Internet • Local sites • State site • Federal sites

  7. + • Before • Inform the public • Presentation • Churches • Civic groups • Schools • Government Officials • Etc

  8. + • Before • Inform the public • Public service announcements • Local affiliate • Government run broadcast • Radio • Social Media • Facebook • Twitter

  9. + • Before • Inform the public • Special Events • Seminars • Conferences • Exhibits • Special Projects • CalcaShout • S.N.A.P.

  10. “We have two ears and one mouth so that we can listen twice as much as we speak.” Epictetus Greek philosopher

  11. + • Before • Planning • System approach • Develop a plan • Interoperability • Redundancy • Standard operating procedures • Plan it, do it, live it.

  12. + • Before • Planning • System approach • Training on the plan • Use the plan every day or as often as possible • Interoperability • Redundancy • Mutual Aid • Inter Op channels

  13. + • Before • Planning • Personal Notification • Email • Hazmat Hotline • NCR Report • Pager • Cell phone • S.M.S.

  14. “Communication is the real work of leadership.” NitinNohria

  15. During + • Now you have an emergency • Immediate emergency • Media Pages • Parish Emergency Notification • Ring down/reverse 911 • Siren • Public announcements

  16. During + • Now you have an emergency • EBS • Purpose established to provide the President of the United States with an expeditious method of communicating with the American public in the event of war, threat of war, or grave national crisis • Activation • Procedures

  17. During + • Now you have an emergency • False alarm • February 20, 1971at 9:33 AM EST • wrong tape • was not sent until 10:13 AM • 40 minutes people thought there was a National Emergency

  18. During + • Now you have an emergency • Press release • If not updated they will make it up. • Establish a PIO

  19. During + • Now you have an emergency • Lead into emergency (Hurricane Evacuation) • Press briefing (scheduled to allow media timeline) • Web page

  20. During + • Now you have an emergency • On Scene Operation • Tactical Communication • 800 mHz • 700 mHz • VHF • UHF • HAM • ACU 1000

  21. During + • Now you have an emergency • On Scene Operation • Data Communication • Satellite • B.A.T.S. • Telephone Communication • Cellular • Government Emergency Telecommunication Services • Satellite VOIP/SAT Phone

  22. “The more elaborate our means of communication, the less we communicate.” Joseph Priestley English Chemist and Clergyman

  23. After • Now what? • Public information • Press briefing • Web page • Calcashout • Tactical • If possible develop a COOP plan for failure

  24. After • Now what? • After Action Review • Update • Improve • Repeat

  25. “The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw Irish literary Critic, Playwright and Essayist Nobel Prize for Literature

  26. Questions

  27. Don’t for get your Bluetooth

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