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VolunTEEN Program

Join the VolunTEEN program for an exciting summer filled with volunteering and making a difference. Presented by Allison Smith, this guide provides all the information you need to know about hosting teens. Get organized, plan ahead, and stick to the requirements while enjoying fun supervision. Email allison.smith@lebonheur.org for any questions.

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VolunTEEN Program

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  1. VolunTEEN Program A stress free guide to hosting teens for the summer Presented by: Allison Smith

  2. About me • Memphis, Tennessee! • Bachelor of Professional Studies • Master of Public Administration • Le Bonheur for 3 years • Region One Representative for Tennessee Healthcare Volunteer Professionals (THVP)

  3. Le Bonheur Children’s Hospital

  4. Volunteer Services • 200 weekly volunteers • New Volunteer Orientation-Monthly • Girls Inc. • VolunTEEN • Shadowing • Alternative Break Program • Summer College Program • Various Corporate/School Groups • General Hospital Tours • Le Bonheur Club • Pet Therapy • Adopt-A-Floor • Food Pantry • Clothes Closet • Care Cart (Toiletries) • Family Partners Council • Parent Mentors • Anything else…? Whatever we’re asked!!

  5. Our team!

  6. Let’s talk about VolunTEENS!

  7. Specifics about the VolunTEEN Program… • Website • Word of mouth Tours • Social media • Take A LOT of pictures • Daily Bulletin • Application • Only talk to the teen themselves • Mail in completed packet • Screening Process • Dealing with staff recommendations, still have to follow guidelines • Stay strict • Try to get a variety

  8. How to get associates on board • Make it easy on them • Explain what you expect from them upfront • Typically an hour and a half • Tour of the department • Explanation of the department • Education staff received • Hands on experience • Shadowing staff • Personal phone calls and emails • Outlook appointments with location • Thank you cards • Coffee vouchers

  9. How to get organized and plan ahead • Make a schedule • Block off your calendar • Sign Up Genius • Survey at the end • Pizza on the last day • $5 from each teen

  10. How to stick to the requirements • Send reminder emails • No exceptions • If you let them break one rule, they will see how far they can take it • Certificate of hours • Incentive • Orientation • Getting to know you • Icebreaker • Uniform • Cell phone policy

  11. How ‘fun’ supervision will be your best friend • Splitting up troublemakers, clicks and bffs • Mix them up • Make them make friends with others • Make them eat together • Weed out the bad seed • Sit out something fun in conference room alone • Constant supervision • Shadowing • Activity Cart • Hospitality Cart • Donations Cart • Beverage Cart • Creative Arts Room • Sibling Playroom • Cookie Bake

  12. VolunTEEN Behavior • VolunTEENs must act in a professional manner during their volunteer time While in the hospital: • Be sure stay together • Stay at an appropriate volume level • Speak with respect • Elevator manors • Eye contact and pay attention when others are speaking to you • Being punctual • Listen to Cayce (Intern) • No chewing gum • No phones unless you’re on your lunch break • Conference room is “free” time, door closed

  13. How to take care of yourself • Put on an away message • Ask for help • Use an intern or a seasoned volunteer • Do as many things in advance as you can • T-shirts ordered, coffee vouchers printed, thank you cards ready, goody bags made, paperwork printed

  14. Questions? Email: allison.smith@lebonheur.org

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