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Public Administration Development in Russia: Major Results and Perspectives. Composition of Institutional reforms in Public Administration, major Results and Threats Major components of reform activity: From better to smart regulation Improvement of Public Services and e -Government

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public administration development in russia major results and perspectives

Public Administration Development in Russia: Major Results and Perspectives

  • Composition of Institutional reforms in Public Administration, major Results and Threats
  • Major components of reform activity:
    • From better to smart regulation
    • Improvement of Public Services and e-Government
    • Information availability and Participation
    • Improving the Quality of Bureaucracy

APPAM, Improving the Effectiveness of Public Services, Moscow

composition of institutional reforms in public administration
Composition of institutional reforms in Public Administration

Public service reform (1) X

Public service reform (2)

Administrative reform (1) X

Administrative reform (2)

Performance Management and Budgeting

Better regulation

E-Russia X

Information Society Program

2002

2004

2006

2008

2010

2012

2020

National anticorruption strategy

Division of responsibilities between federal, regional and local levels of government

slide5

Growth of Bureaucracy in the RF

Number of executive bodies in Russian Empire, USSR and RF

2010 - 6876 functions

2004 - 5634 functions

About 20%of the powers of the authorities have full-fledged regulatory support

There is insufficient correlation of powers with the aims and objectives of national development

900

800

700

600

500

400

300

200

100

0

‘000 people

Number of civil servants

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

Federal level

Regional level

Municipalities

slide6

Weaknesses and Threats - Priority Tasks

New Agenda for 2011 – 2020

  • Effective regulatory and legal framework
  • Qualitative and accessible public and municipal services
  • Extensive reformation of the relationship between the state and the civil society
key deficiencies of regulation
Key deficiencies of regulation
  • Lack of clear and transparent criteria for and assessment procedures of unacceptable risks as a condition for government regulation and it’s objectives
  • Declarative nature of requirements and their lack of correlation with achievement of government regulation objectives (high discretion of public servant decision)
  • Excessive forms of control(monitoring and supervision) of established mandatory requirements and their duplication
  • Preventive natureof forms of government regulation, creation of administrative barriers to commencing business activity or for market entry for products
  • Widespread intermediary “services”in the performance of control and supervision government functions
  • Nonconformity of the subjects of government regulation, requirements and forms of control to international documents
  • Chaotic nature of implementingand excluding measures of government regulation

As a result:

A drop in innovative and business activity

Corruption and abuse of office by public servants

Loss of competitive edge

the burden of government regulation
The burden of government regulation

The World Economic Forum - The Russia Competitiveness Report 2011

percent of senior management time spent dealing with the government
Percent of senior management time spent dealing with the government

The World Economic Forum - The Russia Competitiveness Report 2011

the cost of building a road
The cost of building a road

The World Economic Forum - The Russia Competitiveness Report 2011

improvement of public services
Improvement of Public Services

Defining objectives

Describing procedures

From 'as is' to 'to be'

Re-engineering

Simplification !

  • User satisfaction
  • Cost per unit fees
  • Government goals achievement

Administrative regulation as an act

Implement in electronic form

Administrative regulation - normative act, prescribing procedures for execution of functions and service delivery

Standard – a list of service requirements, provided by government agencies:

Description of required outcomes, timing of service delivery, office conditions, required fee or charge for Service (if it is not free), requirements for information

the landscape of quality of public services in russia assessed as a good
The Landscape of Quality of Public Services in Russia (assessed as a good)

Issue and replacement of Russian Federation passports and other identity documents (5million passports a year, over recent years, with receipt of passports and registration by place of residence, corruption has fallen from 33% to 23%)

Registration at place of residence and place of stay (4.4 million applications, time spent by applicant decreased by 2 times)

slide15

Х

Further measures on client orientation and reinforcing liability for service quality.E-services as a priority
  • Intergovernmental and interdepartmental workflow and information exchange
  • Creating nationwide communication and identification database systems
  • Optimizing the process chain and reducing the cost of bureaucracy
  • Orienting legislation to IT capabilities
slide16
Unified portal of public services - combine both electronic resources and services by various departments at federal and regional levels
access to information and participation
Access to information and participation
  • The indication of “comprehensiveness of information” amounts to 33% and “accessibility of information” does not exceed 53%
  • For the regions, comprehensiveness of information is rated as falling between 15% and 76%, while accessibility falls between 9% and 72%
  • There is no clear list of information with restricted access
  • Information is often unintelligible to the user
  • Involvement of representatives from civilian society in the work of advisory commissions and working groups is often purely formal in nature
challenges and risks
Challenges

Weak consensus on the reform agenda

Short implementation period

Low level of leadership

Insufficient coordination and poor planning of reforms

Risks

Long-term political uncertainties for many reform areas

Highly centralized decision making

Risks of poor implementation and simulation of reforms

Challenges and Risks