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Top 10 Questions to Ask a Pest Control Company When pests invade your home, you are faced with several important decisions. First, should you hire a professional for pest control services? If so, how do you choose a pest control company? It may sound intimidating, but it doesn't have to be. We'll cover the important pest control questions to ensure you find the company that will best suit your needs. As you begin this process, consider the benefits of pest control and its importance to health and safety. Questions to Ask a Pest Control Company If you have reviewed the benefits and have decided to choose a pest control company, you should navigate the selection process below. Savvy consumers properly review a company before trusting techs with their home, family, and wallet. Without proper research, owners are faced with poor service and disappointing results. Don't let that be your experience. Research each company thoroughly. Use the following key questions when asking a pest control company to help you determine which one is worthy of your business:
1. Are your technicians licensed? Anyone can hang a shingle and claim to be a professional pest control company. So you need to check that the company offers licensed technicians. This license is required by all states and ensures that technicians are properly trained in the laws, use and application of pesticides. Legitimate companies should make this information readily available. If they can't provide a license number, find another company that can. 2. What is the level of training and experience of your technicians? Some pests are common. Others are rare. First, find out about the industry experience offered by the company's technicians. Then find out the company's experience with your specific infestation. Even if they have been in the industry for many years, they may not have a lot of experience with your type of insect or rodent. Confirm that the pest control company has the knowledge and tools to properly manage your unique pest control needs. 3. How long have you been in the industry? Look for a long history of success. An established pest control company offers extensive knowledge and experience. A new business may offer decent service, but doesn't have much to offer when it comes to customer service skills and other business practices. If they've been around for a while, they're also more likely to be there in the future to support your work. You don't want to choose a company that provides ineffective pest control services and close down a month later. 4. Can you provide testimonials or reviews? This is an important question to ask a pest control company as it establishes its reputation and reliability. A solid company offers reviews on its website and other sources. Check your rating with the Better Business Bureau, your local chamber of commerce, and other industry sites. Please read these testimonials before choosing a pest control company. If they don't offer testimonials or references, it probably means they're not an established business or they've received negative reviews that they don't want to share. Either way, they're not the best pest control company to choose. 5. What pest control treatments do you use? Before choosing a pest control company, they should provide a plan of attack for your infestation. No reputable company just goes online when it comes to insect or rodent control.
They should explain what traps, sprays or baits they will use. They should also be able to explain how their technicians decide which to use. The pest control company should also explain where and how they will apply these solutions. Once they have provided this information, verify that they are using the appropriate methods for your needs. 6. Are your methods safe for children and pets? Make sure your family is safe. Find out if you need to leave your home during pest control services. This may be necessary, depending on the methods used for your treatment. Pest control companies must disclose any potential harm to your family, pets, and the environment. If they are hesitant to answer this question, look for another company. If they use methods that make you uncomfortable, keep looking. 7. Are your treatments preventing future infestations? When choosing a pest control company, you want to select one that takes steps to prevent future problems. It's not enough to just rid your home of the pests you see. Your efforts should eliminate the pests and provide preventative measures that keep them from coming back. Otherwise, the company is simply preparing you for future problems, perhaps hoping to charge you again for additional treatments. Do not entrust your business to these companies. Pest control technicians, looking after your best interests, will ensure that you do not have recurring pest problems. 8. Do you offer budgets? Your final bill should come as no surprise. An established pest control company should be able to provide an estimate for their services, if not an exact quote based on an initial inspection. If they have the experience and knowledge you are looking for, it shouldn't be hard to provide. This initial number should not vary much from the final total. Request a quote in advance and confirm the variance, if any, you can expect on your invoice. Vague answers or promises to “stay in the fairness ballpark” are not specific enough. A professional company will handle it with professionalism and precision. 9. Do you need a contract? Many pest control companies offer seasonal or year-round service programs to keep your home pest-free. Learn about the programs offered by the company and determine whether you will receive a one-time service, an annual treatment plan, or another plan.
The pest control company should clearly explain what is covered and the cost involved for each option. A trusted company will answer all of your questions about their services and work with you to determine the best solution for your environment and situation. 10. You offer a guarantee? When selecting a pest control company, it's important to know if they stand behind their work and what plan will be in place if you run into any problems in the future. Do you offer comprehensive customer satisfaction guarantees? Will you get your money back if you encounter future infestations? A solid company knows that they can stand behind their work and will not hesitate to ensure your complete satisfaction. How to Choose the Right Pest Control Company Asking the right questions is only part of choosing a good pest control company. To find the best technicians, it is also important to follow the pros and cons of choosing a pest control company. These will guide you through your selection process and help you avoid common consumer mistakes. During the process of selecting a pest control company, consider the do's and don'ts: Do - Compare Companies Yes, it takes a lot of time, but it's worth it. Choosing the first company you find may not result in the experience you want. You have no way of knowing if your prices are fair and accurate for your market. Not sure if another company would recommend a completely different solution that would be more appropriate for your problem. By comparing two or more companies, you get a better understanding of the quality of each and the options available to you. A good rule of thumb is to compare three pest control companies. Do - Ask Questions Don't hesitate to ask questions when choosing a pest control company. Make a list of pest control questions and keep asking until you are confident you have all the information you need. You're not wasting your time or theirs. You are also not too demanding as a consumer. If you trust a pest control company to perform services in your home, you have the right to know who you are dealing with. You should be comfortable with the answers provided to you
and confident in their ability to meet your pest control needs. Keep asking questions until you get to this point. Do - Check References Reading reviews on a pest control company's website is a good idea, but it's also good to go deeper into that reference check. Look for other sites that offer reviews of pest control companies. Check with sources such as the Better Business Bureau or pest control associations. These external sources can offer unbiased opinions and provide a more complete view of company performance. While your own site will likely only include positive reviews, these additional sources can help reveal if the business has received negative reviews as well. Don't feel obligated to sign a contract Many pest control companies offer ongoing services. However, whether it's an annual contract, seasonal apps, or a monthly contract, you shouldn't have to pay for a service you don't want. If you don't want to contract with this company, say so. Never enter into a deal with a company based on high-pressure sales methods or scare tactics. If you think a company is using these tactics to get your business, find another company that doesn't apply this unprofessional pressure. Don't: Hire a company that makes you uncomfortable When choosing a pest control company, choose one that you feel completely comfortable with. You want to find a company that you can become a lifetime partner with for all your future pest control needs. If some of their practices make you uncomfortable, why choose them? If their pesticide treatment methods, estimates, warranties, or any other practices make you uncomfortable, find another company. It is your home, your money and your family that are at stake. These precious resources are worthy of your complete comfort. Don't: take their word for it A solid company must put everything in writing. There is no need to rely on a phone conversation or a handshake. When requesting an estimate or quote, the pest control company must provide it in writing. It must be written on professional letterhead and be signed and dated by a company representative. If you accept a service contract, the company must also provide it in writing. They should explain all the details of what is included in your agreement. If they offer a guarantee, they
should also put it in writing, stating exactly what they will do if you are unhappy with their services. In addition to the do's and don'ts, be on the lookout for the following red flags when selecting a pest control company. ● ● ● The company offers packages that include services other than pest control. They do not have a dedicated business phone number. A technician or representative arrives as a door-to-door salesperson to promote their services. They lack references, including licenses, bonds and insurance. The company claims to have found the secret formula for pesticides or pest control. They use pressure tactics. The pest control service offers false mentions of government agencies. ● ● ● ● Are you looking for Ant Control Problems | Hornet Pest Control by Hornet Pest Control