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ESRI Licensing in the ELA Environment

ESRI Licensing in the ELA Environment. George Heine, BLM Vanessa Smith, ESRI/USFS. ArcGIS 9 Products. Desktop Products Server Products (Developer Products). License Managed Products Concurrent Use Model Requires Hardware Key/HostID/MACaddress and License File (*efl9) Registered Products

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ESRI Licensing in the ELA Environment

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  1. ESRI Licensingin the ELA Environment George Heine, BLM Vanessa Smith, ESRI/USFS

  2. ArcGIS 9 Products • Desktop Products • Server Products • (Developer Products)

  3. License Managed Products • Concurrent Use Model • Requires Hardware Key/HostID/MACaddress and License File (*efl9) • Registered Products • Requires a reg. number and Authorization file (*esu9,*.ecp)

  4. (Unregistered Products) • Arc Reader • ArcGIS Explorer

  5. Licensed Managed Products • ArcGIS Desktop • ArcInfo Workstation • Extensions

  6. Demonstration

  7. Single Use (Registered Products) • ArcGIS Server • (ArcGIS Engine) • ArcSDE • ArcIMS • Extensions

  8. Concurrent Use • Need only one license manager on the network • Either Windows or Unix (Solaris, Linux, AIX) • License Server must have unique hostID (sentinel key/planar ID/MAC address) • LM and ArcGIS Desktop on same machine

  9. Server Products • Authorized through Post-Installs • Software Authorization Wizard • Each installation requires a unique authorization file • Server must be connected to Internet • At end of installation, click “Register Now” • Keycode (.ECP) files emailed

  10. Demonstration

  11. ArcGIS Server Licensing • Each ArcGIS Server Object Container requires a unique authorization file • 3 Editions: Basic, Standard, Advanced • 2 License Levels: Workgroup, Enterprise

  12. ArcGIS Engine

  13. License Manager Tools • Windows: • Use LMTOOLS • Start\Programs\ArcGIS\License Manager\LM Tools • (requires admin access) • Unix: • <install path>/lmutil [lmhostid, lmstat, lmreread]

  14. Using Environment Variables • ARCGIS_LICENSE_FILE=@<LM server>[:port] • Failover: @<server1>;@<server2> Failover network→standalone not working at BLM (ESRI Trouble Ticket #705086)

  15. Common license manager problems • You are not licensed for (product name) • The license manager you are referencing must include a valid product feature and have a license available for checkout • Use the Desktop Administrator to view license availability

  16. License server errors con’t • Cannot connect to license server • Several causes for this error related to the license server • Contact the license server administrator for assistance (CHD for Forest Service) • If you are using a hardware key, verify the key is plugged in and the ArcGIS license manager service is Started (Start -> Control Panel->Administrative Tools -> Services -> ArcGIS license Manager Service) • Set FLEXLM_timeout variable in 9.3 for slow network connections

  17. License server errors con’t • License connection lost • All ArcGIS software applications maintain a connection with the license manager • If the connection is lost (network problems, server goes down) an error message is displayed • A reconnection attempt is made two minutes after you click OK and repeated up to five times. • Set FLEXLM_Timeout variable for 9.3 for slow network connections

  18. License manager errors con’t • Your (product name) license has expired • Evaluation licenses have a time-out date • Time-out error messages will display starting 15 days prior to expiration

  19. Troubleshooting hardware key errors • Verify the key is installed • Verify the ArcGIS license manager software is installed • Verify the ArcGIS license manager service is Started (Start -> Control Panel -> Administrative Tools -> Services -> ArcGIS license manager service) • Verify the license manager is set in the Desktop Administrator or using the ArcGIS license manager environment variable (@localhost)

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