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Look, who is the most successful in attracting and holding good people The nonprofits. The satisfaction has to be great

. ?In addition to working with very large projects, however, we have found that the same methods are effective for smaller groups. In fact, in simplified form, they are even helpful for individual programmers. That, of course, is the key. If our methods do not serve the individual professionals, the

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Look, who is the most successful in attracting and holding good people The nonprofits. The satisfaction has to be great

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    2. “Look, who is the most successful in attracting and holding good people? The nonprofits. The satisfaction has to be greater than in business because there is no paycheck.” Peter Drucker

    5. Aligning Measurements To Strategy In A Small/Medium Enterprise Presentation - European SEPG 2000 June 7, 2000

    16. Translating Strategy Into Operational Terms

    18. Products Delivered On Time With Zero Defects

    19. Products Delivered On Time With Zero Defects 1998 – 1999 Number of components delivered 215 Number with zero integration defects 134

    20. “When managers insist that their professional employees rigorously apply the recognized disciplines of their fields, they will do better work.” Watts Humphrey

    21. Goals Influence Behavior Goal 1: Reduce test defects / KLOC Plan for A/FR between 1.5 and 2 Goal 2: Increase effectiveness of design and code reviews Plan for reviews of 100 – 150 LOC/Hour Goal 3: Increase process yield Plan for yields greater than 80%

    22. Reduce Test Defects/KLOC

    23. Increase Process Yield

    24. Plan For A/FR Between 1.5 and 2

    25. Quality Is Free

    26. Continuously Improving Internal Processes Strategic Objective: AIS organization defined process is continuously improved Core Outcome: New products or product enhancements with documented quality better than its predecessor Performance Driver: Process Improvement Proposals (PIPs) submitted and implemented

    27. Continuously Improving Internal Processes 1998 – 1999 Process Improvement Proposals (PIPs) Number of PIPs Submitted 341 Number of PIPs Implemented 254 PIPs to improve quality 159 PIPs to reduce cycle time 53 PIPs to reduce risk 42

    28. Employees’ Goals Aligned With Business Goals Strategic Objective: Investment in people, process, technology enables achievement of customer, employee, and shareholder satisfaction goals Core Outcome: Engineers improve productivity continuously Performance Driver: Engineers use the Personal Software Process

    31. Contact Information Girish V. Seshagiri CEO Advanced Information Services Inc. Co-founder The Watts Humphrey Software Quality Institute Websites: www.advinfo.net www.watts-sqi.org E-mail: girish@advinfo.net

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