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Airline RFPs For the 21 st Century. NBTA Aviation Committee July 28, 2008. Copies of the RFP. Copies of the RFP documents will be available at NBTA Kiosks. Use the flash drive provided in your registration bag to download…. Margaret Kelly – Airline Reporting Corporation (ARC)

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Airline RFPs For the 21 st Century


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airline rfps for the 21 st century

Airline RFPs For the 21st Century

NBTA Aviation Committee

July 28, 2008

copies of the rfp
Copies of the RFP
  • Copies of the RFP documents will be available at NBTA Kiosks. Use the flash drive provided in your registration bag to download….
2007 2008 aviation committee

Margaret Kelly – Airline Reporting Corporation (ARC)

Paul G. Clements – AirTran Airways

Mitch Cwanger – American Express Advisory Services

Doug DeBaltzo – AstraZeneca Pharmaceuticals, LP *

Neda Nazem – BCD Travel

Jack Lever – Booz, Allen, Hamilton

Fred Ruggiero – Cathay Pacific

Cyndi Hunter – Continental Airlines

John Pavlesek – EDS

Susan Mays – FedEx*

Hobbs DeWitt – IBM

2007- 2008 Aviation Committee

* denotes committee co-chairs

2007 2008 aviation committee continued

Cathy Picone – Market America

Christopher T. Magulski – Midwest Airlines

Shane Downey – NBTA

Mark A. Dropsey – NetJets

Peter Dorow – Northwest Airlines

Deborah Ostreicher – Phoenix Sky Harbor Int’l Airport

Barry McCaleb – Price Waterhouse Coopers

James Sisco – Reed Elsevier

Judy Mercel – Wilmorite Management Group

Wendy Blaney – Wyndham Worldwide

2007- 2008 Aviation Committee(continued)

* denotes committee co-chairs

introduction
Introduction

Current Business Need

Existing RFP outdated

No current industry standard

Buyer and Airline frustration

NBTA Members receiving inconsistent Aviation assistance

Gap between RFP logistics and true value added services

Future

Ongoing Global industry resource

Future aviation committee updates and enhancements

Becomes industry standard?

agenda
Agenda
  • Process
    • Existing RFP Review
    • Interview Corporate Travel Buyers
    • Interview Airline Representatives
    • Interview Consultants
  • Deliverables
    • RFP Timeline
    • RFP Document
    • Airline Qualitative Response
    • Airline Pricing Template
process
Process
  • Existing RFP Document
    • Reviewed NBTA RFP
    • Reviewed 15+ TCG client RFP documents
  • Extracted and organized common elements
  • Formed basic RFP outline and structure
process8
Process
  • Interview Corporate Travel Buyers
    • AstraZeneca – Booz Allen Hamilton – Chrysler
    • EDS – Macy’s – Reed Elsevier
  • Focused on
    • Scope of efforts
    • Types of questions
    • Relevance of questions
    • Timeline
process9
Process
  • Interview Airline Representatives
    • Air France – American – Cathay Pacific – Continental
    • Lufthansa / Star Alliance – Midwest – Singapore
  • Focused on
    • Pricing requirements
    • Types of questions
    • Timeline
    • Drivers of response
      • Number of countries – Number of airlines – Alliances
process10
Process
  • Interview Consultants
    • Advito – American Express Advisory Services
    • CWT Solutions
  • Focused on
    • Types of questions
    • Relevance of questions
    • Timeline
timelines

We can do a global RFP in 2 months…

40 countries, 10 data sources, alliance bid, 10 day turnaround … no problem

I’m sure our favorite carrier can get us a European proposal by the end of August 

It should just take a few days to load the fares

I don’t really have a clue how long this will take

It won’t take long for the lawyers to review the contracts

Timelines
slide14

The impact of alliances and new

data hand-off requests

slide19

Overview of the company, objective,scope and description of travel

management

RFP Proposal Guidelines and Evaluation Criteria

Instructions

Attachments

slide20

Appendix A

Intent to Bid Form

slide21

Appendix B

Confidential Disclosure Agreement

slide22

Appendix C

Signature Authorization Form

Appendix D

Subsidiaries and CorporateEntities

slide23

Appendix E

  • Historical Travel Statistics
  • Spend by Country
  • Spend by Market
  • Spend by Cabin
  • - Not bidder specific
slide24

Appendix G

Cover Sheet for Questions

Appendix F

Travel Policy

slide25

Appendix H

Fixed Fare Markets

slide28

Qualitative Response

  • Bidder profile
  • Qualitative Response
  • Pricing requirements
  • Marketing Support
  • “Agree” / “Disagree” and
  • Explanation form
slide29

Supplementary Information

  • Account Management
  • Traveler Rights
  • Environmental Statement
  • - Free form responses
next steps
Next Steps
  • The NBTA Airline RFP is a work in progress
  • We want your involvement in taking it forward
    • Airlines
    • Buyers
    • Consultants
  • Stop by after the session, or contact anyone on the committee