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Portfolio Presentation – Forgent Suite of Products. Wendy Spies Senior User Interface Designer wendy@stanfordalumni.org. Forgent Company. Name changed from “Vtel” to “Forgent Networks” when the product strategy and entire development team changed.
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Portfolio Presentation – Forgent Suite of Products Wendy Spies Senior User Interface Designer wendy@stanfordalumni.org
Forgent Company • Name changed from “Vtel” to “Forgent Networks” when the product strategy and entire development team changed. • “Vtel” was previously “Compression Labs” and owns the JPEG patent. • Changing from a Video Hardware Manufacturer to a Software Vendor. • Emerging market of large, geographically scattered and heterogeneous Video Networks. • Patent rich environment with completely new products and interfaces.
Configuration Java Console Browser Device Reservations H.320 Reservation Confirmations H.323 Database Email ConferenceConfigurationRules End User Video NetworkManager Commands Video Administrators Facilities Managers Network Managers End Users • Network Discovery • Threshold Management • Performance Collection • Device Diagnostics • Unattended Call Configuration • Auto Call Launching • Graphical Call Monitoring • Video Device Control • Usage and Quality Reporting • An advanced room finder • Recurring schedule support • Time zone management • Outlook calendar integration • 4 Uis for these Users – • 2 Web, Outlook or Notes • Overview of all rooms • Overview of Facilities • Quick find for meetings • Quick find for room • availability VNP
Embedded SQL DB Master VideoDevice &ResourceReservations VNP Video Operations VNP Video NetworkManagement ESQL DB ESQL DB ESQL DB DeviceInventory DevicePerformanceHistory NetworkPerformanceHistory Local Network Router IP LAN IP LAN NetworkProvider Swit c h Router Architecture Overview Notes End-User Scheduling Interface Catering Module MS SQL DB LDAPInterface Module • Video Device Status • People Status • Room Status • Technician Status • Conference Schedules Technicians Module Equipment Module GSS Facilities Manager Scheduling Application GSS End-User Web Scheduling Interface Outlook End-User Scheduling Interface API VNP End-User Web Scheduling Interface Exchange InterfaceModule VNP IT Manager Fat Client Interface VNP Video Administrator Java Interface Gatekeeper MCU Gateway H.323EP H.323EP H.320EP H.320EP H.320 Video Network H.323 Video Network
GSS Original Web UI – Reservation Details Changed “Video End Points” to “Media” Need to update the lower half of this to show audio/video info like dial numbers!
Conf # 4456 Starting 9:30am • Press • 1 – Begin Video Call • 2 – Select Participants • 3 – Begin Call • 4 – Conf Operator Room Reserved for Senior Staff D. Snyder - Organizer VNP on Non-Traditional Network Devices • Simplified user interface allows users to execute conferences • Video • Audio • Seamlessly integrates with VNP and GSS • Phone is fully manageable • Discovery • Monitored • Controlled • Customizable • User • Event • Room Cisco 7960 IP Phone
Design & Usability Objectives • Adaptable to the needs of the user: end users, conference administrators, network managers • Configurable: discovery, event handling, user interface, automation policies, service providers • Extensible: devices, protocols, APIs • Compatible: heterogeneous device support • Single application for scheduling all corporate meeting resources • Architecture allows separation of sophisticated administration tools from simple user scheduling • Users have simple, familiar, yet powerful web, Outlook and Notes interfaces • Administrators have a single console for the control of users, rich media devices and meetings • Automation frees administrators from the task of configuring and executing audio, video or web conferences
2001 2002 2003 2004 Forgent Feature Development Timeline Collaborative Meeting Management Enterprise Meeting Management with Rich Media Support • Scheduled & ad hoc meeting management • Presence-aware • Support for non-traditional PC platforms • Content management & delivery Enterprise Meeting Management Video Network Management • Enterprise meeting management • Integrated audio, video & web conferencing • Scheduling • Resources & people • Catering, equipment & technicians • Videoconferencing • Automated calling • Outlook, Notes & web interfaces • Discovery • Monitoring • Event management • Diagnostics • Device control • Call management APIs Reporting Monitoring Database Services Connection Services Device Management Fault & Event Management Recovery & Failover Authentication and Access Control Directory Services Platform Services