Partnering with Academic Advising to Improve Students’ College Experience Kristi Cellitti, Lead Academic Advisor, WCTC Beth Felch, Academic Advisor, WCTC
Waukesha County Technical College Facts • Located in Pewaukee, WI • Total Enrollment: 23,432 • FTE Program students: 4,575 • Associate degrees (6,283), technical diplomas (1,750), short term certificates, apprenticeships, personal improvement courses (many non-credit) • Additional campus for high school completion and ESL • 130 areas of study • Open Enrollment
Academic Advising Structure • Located in Counseling & Advising Center • Conveniently next to Enrollment Center One-Stop Shop • Academic Advising model began in 2009 • Began with 5 Academic Advisors, now 9 • Counseling & Advising Center and Enrollment Center were remodeled/built in 2010 • Model allows for efficient communication and easy access to Admissions, Registration, Billing, Counseling, Financial Aid, Records, Career Services, Recruitment
WCTC Academic Advising • Meet with prospective, new and continuing students • Academic advisors help students: • Explore and understand programs • Navigate the enrollment process • Make course selections • Set up short-term & long-term degree plans • Understand college policies and procedures • Track progress towards graduation • Transfer to other institutions • Connect with campus resources
WCTC Academic Advising • Advisory Boards • Department/Division meetings • Individual on-going meetings with Faculty, Associate Deans, and Deans • Student Services • Dislocated Worker Programming • Student Groups • Community agencies • Special population case management
WCTC Academic Advising Mission WCTC Academic Advisors provide tools and information to empower students to develop their career goals and to achieve academic success. Through campus-wide collaboration, advisors serve as advocates to help students to reach their full potential.
Partnerships: Admissions • Transfer of Credit Technician • Getting Started Sessions • Special Admissions Requirements • Collaboration when students reapply to same program • AP & CLEP scores routed to Advisors for entry • High School Advanced Standings and Transcripted credit • Exceptions based on program needs • Attend Admissions meetings to provide updates
Partnerships: Assessment • Collaborate with Assessment and Program areas • Special projects • Confer with Assessment to clarify correct placement • Referral to Academic Advisors regarding CLEP testing and after completion of Assessment • Coordinator frequently attends Academic Advisor meetings
Partnerships: Registration • Resolve student registration issues • Pre-requisites • Registration status • Dual Enrollment • Reactivation of students & curriculum clarification (program specific sections) • Update student personal information • Override time conflicts & overbook sessions (per approval of Academic Advisor or Associate Dean) • Actively collaborate with Academic Advisors for scheduling problemsin a timely manner • Coordinate Advanced Standing processing • Reports (Cognos) • Grant related course enrollment
Partnerships: Records • Graduation application process • Degree audits • Advanced Standings • Work experience • Military experience • Substitutions • CLEP, AP, proficiency assessments • Common substitutions • Collaborate with Deans/Associate Deans
Partnerships: Registrar • Collaboration with Registrar • Liaison between Registrar and Program Departments • Resolve complex registration/student record issues • Final courses taken at another institution, 25% residency • Academic Forgiveness • Academic Standing (Probation) • Course section and course number issues • Updates on Registration process • Mid-term status report • Advising Handouts • FERPA
Other Partnerships • Financial Aid • Recruitment • Career & Student Employment Services • Student Accessibility Office • Counseling Services • Student Life • Billing staff • Bookstore • Library • Learning Place Send information regarding all students services in Advisor communication to students
Retention can result from collaboration- and starts with the first point of contact. Communication between offices is the key to effective collaboration--and to improved learning for students. Retrieved 11/4/2013 from NACADA. Clearinghouse, Academic Advising Resources, www.nacada.ksu.edu, “Developing a working relationship with the Registrar's Office”
Questions? Enjoy the rest of the conference!