Disability Disaster Access and Resources Center (DDARC) Services Overview

1. Silicon Valley Independent Living Center (SVILC) is a non-profit, non-residential organization which servers all people with all types of disabilities, including seniors and youth with disabling conditions, who live in Santa Clara county. SVILC provides residents with support tools and resources needed to live interdependently, and advocates for policies that ensure equal access and opportunity for all. Se habla Espaňol. SVILC DISABILITY SERVICES Advocacy (self and systems change) Independent Living Skills Peer Support Information & Referral Personal Assistant Services Assistive Technology Housing Search Assistance Benefits Services 25 N 14thStreet, #1000 San Jose, CA, 95112 P: 408-894-9041 info@svilc.org www.svilc.org Institution to Community & Youth Transition Services Emergency Services: AFN/DDAR, Food Pantry, Rent

2. Disability Disaster Access and Resources Center (DDARC) SVILC is the Disability Disaster Access and Resource Center (DDARC) for Santa Clara, Santa Cruz, San Benito and Monterey counties. DDARCs work in partnership with PG&E to assist residents with Access and Functional Needs who live in Tier 2 or 3 zones in the event of a Public Safety Power Shut Off (PSPS). “Blue Sky” PSPS Services include: • Assisting with creating a personal/family emergency plan • Back up battery loans OR Hotel vouchers • Food and Grocery store gift cards • Personal Assistance Services and Transportation • Utility Medical Baseline Application Assistance

3. Other DDAR Emergency Services  Personal/Family Disaster Planning includes:  Home Disaster Planning  Free NOAA solar/crank radio  Free Solar cell phone charger  Free 1-day disaster supply fanny pack  Free micro frig for those who need to refrigerate their medications  Partnerships with Silicon Valley Clean Energy and Central Coast Clean Energy for referrals and additional battery distribution Contact us at DDAR@svilc.org for information

4. Disability Disaster Access and Resources Center (DDARC) Event Escalations • DDAR Centers are activated by PG&E’s EOC • Referrals of residents at-risk are made to DDARs in service regions impacted by event • DDAR staff checks PG&E outage map • DDAR staff contacts the resident to assess the situation and their needs • DDAR creates plan with the resident to include one or more interventions: • Information & Referral/Assistance • Hotel stay arranged • Transportation assistance • Emergency meal(s) delivery • VISA gift cards provided for future food expenses • Gas or VISA card provided for propane/gas expenses • Setting up emergency caregiver services • Follow-up with PSPS assessment and Medical Baseline application

5. January 2023 Storms: Event Hot Wash Lessons • The DDAR program is still relatively unknown to the public • Many residents who live in high impact PSPS and disaster prone areas are not self-sufficient; many have limited resources • Many residents do not have a Ready-Go bag for quick evacuations • For those able to leave home, a hotel stay is a game-changer for managing their health needs; shelters often don’t meet their needs • Hotels with accessible rooms are important everywhere! • Some residents cannot, or will not, leave their homes even when in danger due to fear, pets, or lack of needed support • Transportation, esp. accessible transport, for evacuations is not coordinated in most communities

6. Resources SVILC’s San Jose Main Office PH: (408) 894-9041 Fax: (669) 231-4795 Disability Disaster Access & Resources (DDAR) Services: See Disability Disaster Access & Resources – A program of the California Foundation for Independent Living Centers Call 833-560-5313 (TollFree) Email DDAR@cfilc.org or SCCDDAR@svilc.org SVILC’s Gilroy Branch Office PH: (408) 843-9100 Fax: (408) 842-4791 Contact us at 408-894-9041 or Info@svilc.org Find us at https://svilc.org PG&E Outage Map: PGE Emergency Site - Outage Center