Thar’s Gold in Them Thar AAR/ IPs. Welcome and Agenda. Purpose and Value of After Action Reports How to develop an Improvement Plan Esther Corwin, MEP Exercise Training Officer, Texas Division of Emergency Management Esther.Corwin@dps.texas.gov 512-424-2198 Contact Info is on handout.
Purpose and Value of After Action Reports
How to develop an Improvement Plan
Esther Corwin, MEP
Exercise Training Officer, Texas Division of Emergency Management
Contact Info is on handout
A consolidation of information gathered during the testing and evaluation of a community’s emergency operations plan through an exercise
Provides feedback to executive leadership, participating entities and governing agencies in the achievement of the exercise objectives and overall capabilities of the community
Information gleaned from this process, identifies and guides future improvement actions
Creates a multi-agency process to review an exercise or incident
General exercise identification information, but also includes evaluation information
Facilitates honest and critical appraisal of actions based on plans and policies
Exercises to simulate a stressful realistic scene
Exercises to evaluate a new or seldom used equipment or skill
Incidents presenting unexpected challenges
Incidents having “less than expected” results
Incidents employing innovative actions
Incidents with unexpected positive results
Community policies, Emergency Operations Plan, agency SOPs and SOGs, MOUs, etc.
Incident Action Plans
Capability Being Evaluated
Onsite Incident Command
Critical Resource Logistics & Distribution
Level of Evaluation
Direct/Control incident management activities.
Resource Management – Identify, dispatch, mobilize, track, demobilize and pay for resources
Develop all necessary components of an IAP and obtain approvals
Identify the resources based on incident need
Establish incident objectives and priorities and operational periods
Inventory resources by type/ category that are available to support this incident
The goal is to evaluate the ability of involved functions to perform target capabilities
Why did it happen?
Each step should explain the step above …
Why did that happen?
Why was that?
And why was that?
And why was that?
… down to the underlying root cause.
Provides feedback to participating entities and governing agencies regarding the achievement of objectives and overall capabilities
Records recommendations for improvement
Establish consensus and buy-in on next steps
Planning Team, evaluators, and stakeholders meet to review and refine draft AAR
Evaluation leads to a disciplined process for implementing improvement actions and continually strengthening preparedness
Address identified issues
Develop specific improvement actions
Prioritizes action items
Assigns responsibility to track implementation
These questions aid development:
More questions to aid development:
As a large group, given a scenario and issue, discuss possible recommendations and develop a simple improvement action.
Older elementary school in a rural area just before dismissal on a spring day, parents are arriving to take students home
NWS issues tornado warning estimating less than 10 minutes before impact
Principal activates “bell” for sheltering, but students/parents confuse it with dismissal
Some parents enter school to take child and “run” from the storm
Jarrell Tornado May 27, 1997
Objectives and Evaluation Methodology are the foundation of Improvement Planning
Root Cause analysis helps find the key policy, procedure, training or equipment to which an improvement could be made
Applies to Exercises and actual Incidents
Improvements make things better than before
Any question can lead to a good idea.
Synergy is the Energy of People.
Esther Corwin, MEP
Exercise Training Officer, TDEM