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Organizational Systems. Kate Davies, M.A., D.Phil. Organizational and Program Maps. Help us to understand how a system actually works as a whole Reveal the relationships between the parts of the system Allow us to make better decisions about how to change systems

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organizational systems

Organizational Systems

Kate Davies, M.A., D.Phil

organizational and program maps
Organizational and Program Maps
  • Help us to understand how a system actually works as a whole
  • Reveal the relationships between the parts of the system
  • Allow us to make better decisions about how to change systems
  • When prepared by a group, they create a shared understanding
  • There is no right or wrong way to map a system
exercise
Exercise

Map your family system

  • Identify the members of your family
  • Connect them to show their relationships with each other
  • Use heavy lines to show strong relationships and dashed lines to show weak relationships
organizational charts
Organizational Charts

Advantages:

Help an outsider to navigate an organizational system

Show the individual parts comprising an organization

Show the reporting relationships

Weaknesses:

Static and unchanging for years

They don’t reveal much about functions or tasks

They don’t reveal much about relationships, influence or information flows

They encourage a narrow view of job responsibilities

They encourage organizational silos

systems map drug use in schools
Systems Map: Drug Use in Schools

Number of serious users

Need for money

Rebellion through drugs

S

S

S

S

S

(R1)

(R2)

Number of student dealers

People taking drugs

Strictness of school rules

S

S

S

Ease at which drugs can be bought

S

(R3)

S

Peer pressure to take drugs

systems map hiv aids transmission
Systems Map: HIV/AIDS Transmission

Gov’t advocacy in controlling HIV/AIDS

Knowledge about HIV/AIDS

+

+

Advocacy of church against condom

AIDS infected population

+

+

People using condoms

Death

_

+

_

+

_

HIV transmission

HIV infected population

+

+

Susceptible population

+

systems map immunization program
Systems Map: Immunization Program

Number of campaigns per year

+

Government action

Sufficient time for planning

Target to be immunized

+

+

+

+

Gap

+

Effect of Immunization Campaigns

B1

Resources

-

+

+

Demand for immunization

Feedback to media queries

Effectiveness of health system

+

Effectiveness of communication

-

+

+

Effectiveness of monitoring immactivities

+

-

+

Monitoring system for adverse events

B2

Health worker workload

Level of service

+

+

-

Number of health workers

Immunization plans

-

Well documented immunization activities

-

+

Motivation

Skill

+

+

+

Provision of quality training

Allowances

Level of safety of health worker

exercise1
Exercise

Draw a map, using the guidelines provided:

  • Identify a program that you work in
  • Identify all the factors that affect it
  • Identify how the factors connect with each other
feedback arrows and loops
Feedback Arrows and Loops
  • Positive, also called reinforcing (foot on the gas)
  • Negative, also called balancing (foot on the brake)
reinforcing and balancing loops
Reinforcing and Balancing Loops

Anxietyat work

Stresslevel

+

-

R

B

Number ofmistakesmade

Relaxationexercises

+

-

balancing loop on drug dealers
Balancing Loop on Drug Dealers

Number of DrugDealers inNeighborhood

-

B

Number ofCops inNeighborhood

+

drug use in schools
Drug Use in Schools

Number of serious users

Need for money

Rebellion through drugs

S

S

S

S

S

(R1)

(R2)

Number of student dealers

People taking drugs

Strictness of school rules

S

S

S

Ease at which drugs can be bought

S

(R3)

S

Peer pressure to take drugs

immunization program
Immunization Program

Number of campaigns per year

+

Government action

Sufficient time for planning

Target to be immunized

+

+

+

+

Gap

+

Effect of Immunization Campaigns

B1

Resources

-

+

+

Demand for immunization

Feedback to media queries

Effectiveness of health system

+

Effectiveness of communication

-

+

+

Effectiveness of monitoring immactivities

+

-

+

Monitoring system for adverse events

B2

Health worker workload

Level of service

+

+

-

Number of health workers

Immunization plans

-

Well documented immunization activities

-

+

Motivation

Skill

+

+

+

Provision of quality training

Allowances

Level of safety of health worker

homework
Homework
  • Read: The Language of Systems Thinking: Links and Loops by Michael Goodman et al.
  • Work on your map
  • Please come to class tomorrow prepared to show your map and discuss it
  • Do an internet search for “causal loop diagrams” on your program
harvest
Harvest
  • What have you learned in this session?
  • What surprised or interested you?
  • Your comments and reflections
  • Any unanswered questions?