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LifeWorks Employee Assistance Program and Work-Life/Wellness Resource. Orientation for Employees. Agenda. Overview of LifeWorks Services and resources available How to access the program Please feel free to ask questions as we go along!. Key features.
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Orientation for Employees
Overview of LifeWorks
Services and resources available
How to access the program
Please feel free to ask questions as we go along!
LifeWorks is available to you and your dependents as defined by your benefits plan
No additional cost to you to use the program as often as you like
Fully bilingual (English/French)
Available 24 hours per day, 7 days per week
Support by telephone, online via lifeworks.com, and in-person
Educational materials on a variety of topics
TTY access for the hearing impaired
LifeWorks is a voluntary and confidential program
Confidential vs. anonymous
Ease of use: one toll-free telephone number for all of your issues
Call triage process
Immediate telephonic counselling available
Referral to in-person counselling available
Helpful, educational materials and resources available
Research conducted on your behalf
Available online at www.lifeworks.com and via mobile app
May take place over the telephone or in person
Short-term, solution-focused counselling
Number of sessions varies and determined on a case-by-case basis
Minimum 5 years’ experience
Master’s degree in psychology, social work or another human services field
Members of their respective professional body
Your toddler is waking up every night at 2 am and you’re exhausted.
You’d like to be saving more for retirement, but money is tight.
You need to find a summer camp for your 5th grader.
You’re going through a divorce and you’re worried about finances, where you’ll live, and how your kids are coping.
You’ve started a new exercise program and you really want to stick with it.
Kindergarten and early education
Communicating with teachers and administrators
Homework and grades
Career planning and lifelong learning
Home improvement issues
Moving and relocation
Locating community resources
Locating a family doctor
Access all services through one toll-free number
24 hours a day, 365 days a year
Search for information confidentially under five categories – Work, Life, Family, Health & Money
Find hundreds of expert articles as well as online toolkits, booklets, and recordings
Listen to podcasts and audio recordings
Use interactive tools on budgeting, investing, home buying, health and retirement planning
Email a consultant with an inquiry or arrange a call
Order materials for delivery such as booklets, CDs and packets
En français: 1.877.307.1080
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