Primary health emergency and business continuity management
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Primary Health Emergency and Business Continuity Management. Introduction Background to Emergency Planning for Primary Health. Objective . To provide the tools to design your own emergency management and business continuity plan.

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Introduction background to emergency planning for primary health
Introduction Background to Emergency Planning for Primary Health


To provide the tools to design your own emergency management and business continuity plan.

To leave with an understanding of what is required, how to start the process and what to consider in your plan.

Do you have any other expectations for this session?

Why do we plan
Why do we plan?

  • There is often little or no warning in an emergency

  • Wrong decisions and indecision can be costly and painful

  • High standards of service are expected at all times

  • The community expects an efficient integrated response

  • Compliance

  • Cornerstone/other Accreditation

Scenario utility failure
ScenarioUtility Failure

Types of events
Types of Events


  • Significant damage

  • Disruption in services such as transportation, electricity, water, telecommunications


  • Nation wide

  • Infrastructure is still intact


  • Organisation specific

  • Extended staffing absences


  • Impacts business flow through key suppliers

Risks for the waikato area
Risks for the Waikato Area

  • Flooding, Storm

  • Isolation, roads, bridges damaged

  • Volcanic Activity, property damage, respiratory and skin problems, effects on horticulture and agriculture

  • Earthquake, loss of life, mass casualties, damage to buildings, roads, bridges, relocation

  • Tsunami

How to prepare
How to Prepare

  • Select a team which represents all facets of your organisation

  • Develop a business continuity plan

  • Concentrate your resources on the most likely to occur emergencies in your local area with the most serious consequences

  • Consider also other risks of lesser consequences but higher likelihood.

Business continuity plan
Business Continuity Plan

What are they / What do they Involve

  • Identifying risks and hazards and the impact they would have on your practice

    Risk Analysis and Business Impact Evaluation

  • Developing mitigation strategies to address the risks and hazards


  • Eliminate or lessen the risk - Reduction

  • Prepare for it, if it can’t be reduced to a manageable state - Readiness

  • Decide how you will deal with it - Response

  • How will you return to business as usual - Recovery

Business impact analysis
Business Impact Analysis

What will be the effect of each of the risks

on your organisation

Mitigation strategies
Mitigation Strategies

How will you:

  • Eliminate the risk

  • Reduce the risk

  • or accept the risk?

Don t forget disruptions to workforce temporary long term management clinical admin and relocating
Don’t forget Disruptions to Workforce:temporarylong term managementclinicaladminand RELOCATING

TestingTest the plan before it’s required to be implemented Table Top ExercisesExamples included in packDHB/MoH ExercisesCivil Defence Exercises The best plan is only a plan until it is tested!!!

Thank you for your attendance and support for this work
Thank you for your attendance advice and planning resources. and support for this work