Building a Successful Career in the Industry

1. Chapter 12 Building a Successful Career in the Industry

2. Skills Needed fora Successful Career A …………..is a profession or work in a particular field, such as foodservice, that individuals choose for themselves. • ______ and additional _________________can help motivated individuals move higher up the career ladder. • A ________ is a series of jobs through which people can grow to further their careers. • Important career skills: • 1. • 2. • 3. • 4. • 5. • 6. • 7. • 8. 12.1 Chapter 12 | Building a Successful Career in the Industry

3. How to DevelopCareer Skills Now • To develop the skills necessary to succeed in the restaurant and foodservice industry, you should: • Make a commitment to put forth ………………….. • __________________ in the industry while in school. • Don’t be afraid to take on _____________ in school and work to learn new skills. • Be active in school ……………… and ……………… • ________________ time in the community. • Take some time to ________ and learn on your own. • Learn basic __________ skills 12.1 Chapter 12 | Building a Successful Career in the Industry

4. The Job Search • People find jobs in a wide variety of ways: • recruit graduates from a particular ____________ • recruit from _______________________ • print employment ads online and in ______________ • Search job ads in online job search engines and job banks by ___________________________________ 12.1 Chapter 12 | Building a Successful Career in the Industry

5. Preparing a Résumé, Portfolio, and Cover Letter • The tools needed for conducting a job search include a __________________________________________ • __________: summary of experience, skills, and achievements that relate to the job being sought (p. 740-741) • A ________ is like a sales brochure that tells an employer why the applicant is the best person to hire for the job. • References are unrelated people who know the applicant well and can provide information about that applicant (don’t list on resume, have on separate sheet) • Video resumes should not be more than 1-3 minutes long 12.1 Chapter 12 | Building a Successful Career in the Industry

6. Preparing a Résumé, (cont.) • A résumé should be _________________________________contain only the most important information. • If no work experience has been gained so far, concentrate ……………………………………………………………… • A résumé ____________ as the applicant gains more experience, training, and education. 12.1 Chapter 12 | Building a Successful Career in the Industry

7. Building aSuccessful Portfolio A __________ is a collection of samples that showcase interests, talents, contributions, and studies. • Select samples that highlight your best __________. • A portfolio is best displayed in a ______________or folder. • Start collecting materials for a portfolio while still in school. Creating a complete and accurate portfolio is an ______________ process. • __________________ portfolios are a great way to showcase a collection of work and require minimal effort to access. 12.1 Chapter 12 | Building a Successful Career in the Industry

8. Creating a WinningCover Letter A cover letter is a brief letter in which …………………………………………………………………… • Send a cover letter along with your __________ to potential employers. • A cover letter or message highlights your ________ and confirm your ____________ in the position being offered. • Keep the cover message __________and be sure to use correct spelling, grammar, and punctuation. • Conclude the letter by requesting an _______________ 12.1 Chapter 12 | Building a Successful Career in the Industry

9. Job Application • The job application shows how well you can ………………………………………………………………….. • be sure to ________________clearly. • On questions about money on the application, write ______ • Don’t understand a question: _________________ • Question doesn’t apply to you: _____________________ • Even if you have no work experience, you still may have ____________________________________________. • It’s not illegal to ask about _________________________ (you may choose not to answer these questions) 12.2 Chapter 12 | Building a Successful Career in the Industry

10. College Applications College or trade school applications require information about your _____________; may request you to write a short _______. • You will need to have high school ___________ sent to the college. 12.2 Chapter 12 | Building a Successful Career in the Industry

11. Scholarships A scholarship is a grant or financial aid award to a student for …………………………………………….. • To find scholarships: • Contact the …………………………………..to find out what types of scholarships the school offers and how to apply for them. • Search the ______________. • Talk with a ___________________________. • To qualify for financial aid, the student and the student’s parents need to complete the _________________________(http://www.fafsa.ed.gov/). 12.2 Chapter 12 | Building a Successful Career in the Industry

12. Preparing for the Job Interview At the job interview, an applicant meets with an employer to discuss …………………………………….. • This ________________________to a potential employer will make the strongest statement about an applicant. • Key points in making a great first impression include: • _________________: The first rule of business etiquette is to arrive at the interview on time (arrive at least 15 minutes early) • __________________: Applicants who look neat and clean give the impression that their work will also be neat and clean (dressing inappropriately is the most common interview mistake) • ___________________: the most important point to remember is that applicants will be working with food and people. 12.3 Chapter 12 | Building a Successful Career in the Industry

13. Preparing for theJob Interview (cont.) • _________________: If applicants smile and are enthusiastic, it suggests that they will do their work with that same attitude. • ________________: Good manners are the basis for business etiquette. • When meeting the interviewer, applicants should ……………………………………… • Remember to learn basic facts about the ………………. before the interview. 12.3 Chapter 12 | Building a Successful Career in the Industry

14. The Interview • ________________ questions can be answered with a simple yes or no, or with a brief, factual statement. • ______________________questions are designed to encourage you to talk about yourself, make you feel more comfortable, and give the interviewer important information and valuable insight about you. 12.3 Chapter 12 | Building a Successful Career in the Industry

15. The Interview (cont.) • questions regarding salary on previous jobs: ……………... • Avoid talking negatively about previous ………………………………… • See page 766 for interview questions • Can’t be asked during an interview: your …………………………………………………………. • At the end of the interview, ask the interviewee …………. • When the interview is ended, ……………………………………………………………….. • A simple …………………………..after the interview can make you stand out from the crowd of job seekers. 12.3 Chapter 12 | Building a Successful Career in the Industry

16. Stress and Time Management _____________ is the condition or feeling that demands exceed the resources available for use. • Stress may be caused by factors such as ……………………………………………………… • ………………………………….is a process people use to identify what causes stress for them in the workplace as well as in their personal lives, and then to apply various strategies to minimize its effects. • ……………………………………..uses tools to increase a person’s efficiency and productivity. 12.4 Chapter 12 | Building a Successful Career in the Industry

17. Resigning from a Job • It’s standard business practice to give your current employer a …………………………………before leaving. • Inform your employer in person, or write a letter of resignation. ……………………………………… • Take care in writing a letter of resignation. Include the ………………………………………………………. • Always leave on a ………….. note. Keep ……………………. goals in mind and rise above any negative words and attitudes of others. 12.4 Chapter 12 | Building a Successful Career in the Industry

18. Staying Educatedand Involved • Continuous improvement or …………………………..is essential for success in restaurant or foodservice management. • ………………………………….. indicates that a student has demonstrated a high level of skill and has met specific performance requirements by participating in a rigorous process to become certified 12.4 Chapter 12 | Building a Successful Career in the Industry

19. Staying Educatedand Involved (cont.) • Restaurant managers stay connected to the industry by networking with other industry professionals. The purpose of networking is to connect with several people to build relationships …………………………………………………………………… • Networking is also valuable because it helps keep professionals ……………………………………….. 12.4 Chapter 12 | Building a Successful Career in the Industry

20. Entry-level Jobs The following are brief descriptions of the responsibilities in some popular entry-level jobs in restaurant and foodservice. • ……………………………….. greet customers; take reservations; seat customers; ask whether departing customers enjoyed their meals; thank customers for their visit • …………………………: greet customers; take their order; serve the order; check on customers’ needs after serving the meal; and continue to provide service until customers have left the table. 12.5 Chapter 12 | Building a Successful Career in the Industry

21. Entry-level Jobs (cont.) • …………………is primarily responsible for clearing and grooming the table. • ………………….: help the more experienced cooks and chefs prepare and cook guests’ orders. 12.5 Chapter 12 | Building a Successful Career in the Industry

22. A Selection of Careers • Careers in the Restaurant and Foodservice Industry • …………………………: responsible for the overall planning, direction, and coordinating of the operation • ……………………………: oversees the entire kitchen; purchases food supplies; plans menu • …………………..: responsible for kitchen in absence of executive chef • …………………………: studies the composition of food • ………………………….: trained in the principles of food and nutrition 12.5 Chapter 12 | Building a Successful Career in the Industry

23. Careers in Lodging ………………………..: recruit, select, and train staff ……………………….: generating the property’s sales ………………………..: the “nerve center” of a hotel ………………………..: maintaining property …………………………………: keeps physical building in shape …………………: needs good people skills, oversees kitchen, dining room, banquet room, and room service ………………….: serves guest by helping them buy tickets to shows and events, booking restaurant reservations

24. Careers in Travel and Tourism: Transportation …………………….: helps travelers with just about all of their arrangements (airline reservations, plan trips, set itineraries, etc.) ……………………………..: offers a number of jobs including flight attendant, reservations agent, ticket agent, baggage handler)