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Kelemen Zádor Dániel kelemen.daniel @sqi.hu. The comparison of ISO9001:2000 and CMMI-DEV v1.2. Content. About ISO 9001: 2000 About CMMI v1.2 Main differences Differences in terminology Similarities ISO 9001:2000 and CMMI in the Hungarian market Rate of return

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Presentation Transcript
content
Content
  • About ISO 9001: 2000
  • About CMMI v1.2
  • Main differences
  • Differences in terminology
  • Similarities
  • ISO 9001:2000 and CMMI in the Hungarian market
  • Rate of return
  • How could we develop a CMMI-conformsystem having ISO9001:2000 as a basis?
the iso 9 000 standard family
The ISO 9000 standard family
  • ISO 9000:2005
    • Fundamentals and Vocabulary
  • ISO 9001:2000
    • Requirements
  • ISO 9004:2000
    • Guidelines for performance improvements
  • ISO 90003:2005
    • Guidelines for the application of ISO 9001:2000 to computer software
the iso 9 001 2000
The ISO 9001:2000
  • Minőségirányítási rendszerek. Követelmények
    • 0. Introduction
    • 1. Scope
    • 2. Normative reference
    • 3. Terms and definitions
    • 4. Quality management system
    • 5. Management responsibility
    • 6. Resource management
    • 7. Product realization
    • 8. Measurement, analysis and improvement
    • Annexes
the iso 9 001 20001
The ISO 9001:2000

Message:

  • Customer focus
  • Control
  • Stakeholder involvement
  • Process-focused view
  • Continuous improvement
  • Facts based decisions
  • Supplier management

Relations among chapters:

the cmmi
TheCMMI
  • For software developers
  • Process based approach
  • Defines process areas (22)
  • Process area categories:
    • Process management
    • Project management
    • Technical
    • Support
  • Multi-level (ML 1-5 /CL 0-5)
  • Focus on software- and system development
the structure of cmmi
The structure of CMMI
  • Folyamat alapú megközelítés
  • Folyamatcsoportokat definál (a v1.2 22-t)
  • Folyamat(csoport) kategóriák:
    • Folyamatmenedzsment
    • Projektmenedzsment
    • Műszaki
    • Támogató
  • Többszintű (ML 1-5 /CL 0-5)
  • Kiemeli a szoftver- és rendszerfejlesztést
previous comparison of approaches
(Previous) comparison of approaches
  • Boris Mutafelija, Harvey Stromberg (2001-2004),
    • ISO->CMMI v1.0, CMMI v1.0->ISO
  • Based on the results of Mutafelija: Angela Tuffley, Terrence P. Rout (2005)
    • ISO->CMMI v1.0
  • They analyzed the same requirements, they got similar results.
  • Concentrating only on the content.
  • Comparison of CMMI v1.2 and MSZ EN ISO9001:2000:
    • ISO->CMMI v1.2
    • ISO and CMMI in the Hungarian Market
    • ROI of these approaches
iso 9001 2000 principles in cmmi
ISO 9001:2000 principles in CMMI
  • Customer focus
    • GP 2.7 Identify and Involve Relevant Stakeholders
    • PP, IPM Plan Stakeholder Involvement
    • RD, TS
    • A CMMI is weaker than ISO
  • Control
    • GP 2.1 Establish an Organizational Policy
    • GP 2.4 Assign Responsability
    • GP 2.10, Review Status with Higher Level Management
    • OPF
  • Stakeholder involvement
    • GP 2.3 Provide Resources
    • GP 2.5 Train People
    • GP 2.7 Identify andInvolveRelevant Stakeholders
iso 9001 2000 principles in cmmi1
ISO 9001:2000 principles in CMMI
  • Process-focus
    • For every process must be applied:
      • GP 2.2 Plan the process
      • GP 3.1 Establish a defined process
  • Continuous improvement
    • Capability and maturity levels
  • Facts based decisions
    • DAR – Decision analysis and resolution
    • GP 2.8 Monitor and Controll the process
    • PMC, IPM, MA
  • Supplier management
    • SAM – Supplier agreement management
        • (can be excluded in certain cases)
    • CMMI is weaker in cooperation
    • CMMI mainly focuses on control
uncovered is0 9001 2000 requirements in cmmi
Uncovered IS0 9001:2000 requirements in CMMI
  • Assign management representative
  • Internal communication the effectiveness of QMS
  • Validation required before product delivery and implementation
  • Onsite control of suppliers
  • Handling customer property
  • Calibration of measurement devices
  • Establish a method for measuring and using customer satisfaction
  • Elaboration of Criteria, scope, frequency, method of internal audits
  • Independency of auditors (not in every case)
return of iso 9001 200 and cmmi
Return of ISO 9001:200 and CMMI

Net present value, benefit/cost ratio, return on investment, and breakeven point examplesof various SPI methods for a four person team implementing 10,000 lines of code.

Forrás: D.F. Rico, ROI of Software Process Improvement

iso 9001 2000 and cmmi on the hungarian market
ISO 9001:2000 and CMMI on the Hungarian market
  • Two survey at Hungarian companies:
  • Dr. Katalin Ballain the project ELTE „KKK-GVOP-2004-K+F-3-2-2” surveyed 10 Hungarian companies based on CMM/CMMI models.
  • Based on a survey of Dr. Attila Kovács,amongst 24 software companies only two had CMM L2 certification and 30% of them have never heard about the CMM/CMMI models.
how could we develop a cmmi conform system having iso9001 2000 as a basis
How could we develop a CMMI-conformsystem having ISO9001:2000 as a basis?
  • Some essential requirements:
    • Transforming the quality assurance
      • Quality assurance assigned to projects (starting from CL/ML2)
      • Product quality assurance (CMMI recommends ISO9126)
    • Introducing measurements
      • CMMI recommends GQM(Goal-Question-Metric)
      • Continuous measurement and improvement of products, processes and resources
    • Establishing configuration audits, baselines
    • Estimates, risk management in projects
    • Planning, monitoring and measuring every process
    • Requirements bidirectional traceability
    • ML/CL3:
      • Defining and introducing technical processes
      • Organizational procedures and tailoring guidelines for every process
thank you for attention
Thank you for attention!

kelemen.daniel@sqi.hu

www.sqi.hu

www.cmmi.hu