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A HIGH STAKES RACE AGAINST TIME. Prevent high impact IT environment incidents and cut investigation time before it spirals out of control. Demos - Click to Watch. Incident Investigation Solution. Martin Perlin Marketing Director, Evolven. Key Capabilities (3:28 ). Use Cases (3:13).

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incident investigation solution
A HIGH STAKES RACE AGAINST TIME

Prevent high impact IT environment incidents and cut investigation time before it spirals out of control

Demos - Click to Watch

Incident Investigation Solution

Martin PerlinMarketing Director, Evolven

Key Capabilities (3:28)

Use Cases (3:13)

slide2

THE RISK OF DOWNTIME IN NUMBERS

  • of availability and performance errors are due to faulty configurations
  • Enterprise Management Association
challenge a high stakes race against time
CHALLENGE:A High Stakes Race Against Time

1.

IDENTIFY ROOT-CAUSE

Incident Investigation teams are under significant pressure to identify the root-cause of incidents, evaluating an infinite number of configuration parameters

2.

QUICKLY RESOLVE INCIDENTS

When environment incidents occur, it’s a race against time to find out what happened and resolve them before the situation spirals out of control and causes a major impact on the organization

MTTR can reach as high as 300 min/outage on average

evolven comparison
EVOLVEN COMPARISON
  • A Granular Configuration Automation solution that helps to obtain and maintain environment stability
  • Identify and analyze changes and differences that put environment stability at risk, by:
    • Comparing different environments
    • Comparingcurrent environment with its historical working snapshot or golden baseline
  • Key capabilities:
    • Compares the entire environment (applications and underlying infrastructure)
    • Compares environment configuration and content in-depth
    • Analyzes changes and differences with focus on criticality and impact

CLICK TO WATCH VIDEO

solution overview prevent incidents and cut investigation time

COMPARE

Compare problematic environment with a historical or goldenbaselines, or with a working comparable environment

SOLUTION OVERVIEW: Prevent Incidents and Cut Investigation Time

DETECT

IDENTIFY

Detect drift for incident prevention

Identify root-cause of environment incidents

85% of Operations and Infrastructure Vice Presidents: “Identifying incidents’ root-cause is ‘Very Challenging’”

compare environments down to most granaular level
COMPARE ENVIRONMENTS DOWN TO MOST GRANAULAR LEVEL

Easily see a comparison, like to a working environment

COMPARE

Incident Teams execute comparisons of the problematic environment

identify the root causes of incidents
IDENTIFY THE ROOT-CAUSES OF INCIDENTS

Quickly identify change areas that could trigger an incident

IDENTIFY

Evolven Comparison provides change and difference information necessary to analyze the incidents efficiently

proactively detect drift before they turn into high impact incidents
PROACTIVELY DETECT DRIFT BEFORE THEY TURN INTO HIGH IMPACT INCIDENTS

Proactivelydetect undesired changes and differences

DETECT

IT teams run Evolven's “Drift Comparison” to prevent environment incidents.

benefits minimize system downtime
BENEFITS: Minimize System Downtime

SLASH INVESTIGATION TIME AND EFFORT BY AS MUCH AS 50%

MINIMIZE SYSTEM DOWNTIME

PREVENT INCIDENTS FROM IMPACTING OVERALL OPERATIONS

other evolven solutions less risk more uptime and greater stability
OTHER EVOLVEN SOLUTIONSLess Risk, More Uptime and Greater Stability

Release Validation

Incident Investigation

Release with Confidence

Brings certainty and reduce risk, by assuring integrity in environments, providing visibility into the release content and ensuring that the release transitions as expected

A High Stakes Race Against Time

Slash investigation time and effort by a staggering 50%, minimize system downtime and prevent incidents from impacting overall operations

Disaster Recovery Verification

ITIL

Don't Let Your Disaster Recovery Environment Let You Down

Verify consistency and integrity of your disaster recovery environment, and enable a compliant environment that won't let you down

Boost Your ITIL Initiatives

Evolven Comparison assists in many ITIL v3 areas – helping customers achieve less risk, more uptime and greater stability.

LEARN MORE:

Virtualization

http://www.evolven.com/solutions.html

Tame the Virtualization Beast

Take control of virtualization’s new configuration challenges and risk: manage drift, ensure integrity and control sprawl. Reduce outage risk and minimize downtime

learn more
LEARN MORE

Evolven Solutionshttp://www.evolven.com/solutions.html

Videos, White Papers, Solution Briefs and more

http://www.evolven.com/newsroom/resources.html

Bloghttp://www.evolven.com/blog