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Large Scale Change ‘Introductory Masterclass’ Alison Wheeler Director - Good Squared CIC. Overview. What do we mean by ‘large-scale change’ (LSC)? Emerging model of LSC Hindsight: What is your experience of large-scale change?
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Large Scale Change ‘Introductory Masterclass’ Alison Wheeler Director - Good Squared CIC
Overview • What do we mean by ‘large-scale change’ (LSC)? • Emerging model of LSC • Hindsight: What is your experience of large-scale change? • Insight and Foresight: How will you create large-scale change in your own work? 01/11/2014
Incremental v. large-scale change 01/11/2014
Three Dimensions of LSC Pervasiveness Of change; does it affect whole or only portion of the system? Depth Of change vis a vis, current ways of thinking or doing Size Of system experiencing change; e.g. geography, numbers of people
Large Scale Change is not :- 01/11/2014 Changes in structures only – “Rearranging the deck chairs…” Changes in process only - Not sustainable Attempts to alter behaviours without really addressing structures and processes – Example: targets, exhortations, or training by themselves
Do you have a vision for change that would make someone who fell asleep today and woke up five years from now remark “This is very different!”? Do you need to bring about co-ordinated changes in structures, processes and patterns of behaviour in order to make your change sustainable? Where does your effort fit on the three dimensions? What would be an even further stretch you could take in each of the three dimensions? Is your challenge an LSC effort?
01/11/2014 Table Discussions, feedback and questions
LSC – Working Definition ‘Large-scale change (LSC) is the emergent process of moving a large collection of individuals, groups, and organisations toward a vision of a fundamentally new future state, by means of high-leverage key themes, distributed leadership, massive and active engagement of stakeholders, and mutually-reinforcing changes in multiple systems and processes, leading to such deep changes in attitudes, beliefs, and behaviours that sustainability becomes largely inherent’. 01/11/2014
Emerging Model of Large Scale Change Maybe later Living with results and consequences Identifying need for change Engaging/ connecting others Time delay Repeats many times in hard to predict ways Settling inPossible outcomes1. sustainable norm 2. plateau3. run out of energy After some time Framing/ reframing the issues Making pragmatic change in multiple processes Attracting further interest Version: 11 October 2008. Paul Plsek on behalf of the Academy for Large Scale Change. Based on preliminary literature review.
Large-scale change is about… • Articulating a vision of something much better than status quo • Tapping into & mobilising the imagination, will, and energy of a large number of diverse stakeholders • Creating change in multiple processes and systems • Continually refreshing the story & attracting new, active supporters • Monitoring progress and adapting as you go 01/11/2014
01/11/2014 Presentation by Mandy Wearne
Reflect on what you have just heard about LSC and relate it to your experience in what you consider to be the largest change you have ever been part of What are your lessons learned about how to do, or not to do, large-scale change? How are these insights related to the theory of LSC that we have just reviewed? Hindsight Insight Foresight Hindsight: Reflecting on your experiences of LSC
01/11/2014 Table Discussions, feedback and questions
Insight - Transition Alliance North West Large Scale Change Academy • Are you trying to achieve massive change? • Are you working across a large number of organisations? • Are you reaching out to great numbers of workforce or communities? • The Academy will provide:- • a framework for leadership over a nine month programme of learning and support • delivered by people who have successfully applied the large scale change approach • delegates will be offered mentoring and in depth support at three Academy sessions on 16th January 2012, April 2012, and July 2012 • supported throughout by a group of trained large scale change facilitators. 01/11/2014
Transition Alliance North West Large Scale Change Academy • Academy – next steps • Leave your details for a flyer • Contact Cara Callaghan on - cara.callaghan@northwest.nhs.uk 01/11/2014
Alison Wheeler Director of Good Squared CIC goodsquared@gmail.com