DDPS In Action Session 6 Deliverables

1. Key Message Welcome to the DDPS delivery training session. Presenter Script Welcome to this delivery training session for the DDPS program. The purpose of this training is to equip you to deliver Desktop Deployment Planning Service engagements. Presenter Guidance Additional Presenter InformationKey Message Welcome to the DDPS delivery training session. Presenter Script Welcome to this delivery training session for the DDPS program. The purpose of this training is to equip you to deliver Desktop Deployment Planning Service engagements. Presenter Guidance Additional Presenter Information

2. Introductions Today�s Speakers Key Message Get to know each other. Presenter Script First, let me introduce myself� Presenter Guidance Introduce yourself to the attendees using the template. Have each other participants introduce themselves. Remember to capture any questions and requirements that are out of scope for the current discussion in a separate location on the whiteboard throughout the session.Key Message Get to know each other. Presenter Script First, let me introduce myself� Presenter Guidance Introduce yourself to the attendees using the template. Have each other participants introduce themselves. Remember to capture any questions and requirements that are out of scope for the current discussion in a separate location on the whiteboard throughout the session.

3. DDPS In Action Series Overview Session 6 Deliverables/Cost Calculator Q & A Agenda Key Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter InformationKey Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter Information

4. [Insert LiveMeeting Poll Slides] POLLS Key Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter InformationKey Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter Information

5. DDPS In Action Series Overview Session 6 Deliverables/Cost Calculator Q & A Agenda Key Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter InformationKey Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter Information

6. Multiple sessions in this series 30-60 minute 300-level webcasts Led by Subject Matter Experts who will provide real-world insight on delivery To download DDPS materials: https://iwsolve.partners.extranet.microsoft.com/ddps/Resources.aspx#q3 DDPS In Action Series Overview Key Message Presenter Script Presenter Guidance Additional Presenter InformationKey Message Presenter Script Presenter Guidance Additional Presenter Information

7. DDPS v2Key Updates and changes Updated tools and guidance New process/design oriented structure (cake model) BDD 2007 support Vista and Office 2007 support Application Compatibility Toolkit v5 Updated Deployment Cost Calculator Licensing and Activation modules New certification exam Updated Demo environment Key Message Presenter Script Presenter Guidance Additional Presenter InformationKey Message Presenter Script Presenter Guidance Additional Presenter Information

8. DDPS Delivery Guide Key Message The DDPS Delivery Guide for Consultants will help you successfully deliver engagements. Presenter Script Our agenda today is driven by the contents in the DDPS Delivery Guide for Consultants. If you would like you can follow along. You can find the delivery guide on the external HD in a folder called Delivery Guidance. Presenter Guidance Additional Presenter InformationKey Message The DDPS Delivery Guide for Consultants will help you successfully deliver engagements. Presenter Script Our agenda today is driven by the contents in the DDPS Delivery Guide for Consultants. If you would like you can follow along. You can find the delivery guide on the external HD in a folder called Delivery Guidance. Presenter Guidance Additional Presenter Information

9. DDPS In Action Series Overview Session 6 Deliverables/Cost Calculator Q & A Agenda Key Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter InformationKey Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter Information

10. [Insert LiveMeeting Poll Slide] POLLS Key Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter InformationKey Message Review agenda Presenter Script First, we are going to give you a chance to introduce yourselves and let us know what you are expecting to get from this training. Then, we have 3 main objectives for this training period. That you: Understand the DDPS program That you leave here confident that you can deliver a DDPS engagement Finally that you learn the new technologies, upgrade your skills to Vista, Office 2007, and BDD Vista So lets start with the Logistics and Introductions Presenter Guidance Additional Presenter Information

11. DDPS v2Deliverables Cost Calculator Covered in today�s session Leave Behind CD Core elements are provided in DDPS materials (.\DDPS_v2\DeliveryMaterials\Deliverables\DDPS Customer Leave Behind CD) Add any relevant items discovered or used during the engagement Covered in DDPS In Action Series Session 5 Engagement Summary and Recommendations Summarizes Strategy Briefing Session and Architectural Design Session findings Summarizes Proof of Concept (5, 10, 15 Day engagements only) Provides deployment recommendations and next steps Covered in DDPS In Action Series Session 3 Key Message Presenter Script Presenter Guidance Additional Presenter InformationKey Message Presenter Script Presenter Guidance Additional Presenter Information

12. The goal of the DDPS Cost Calculator is to help decision makers estimate the costs of deploying Microsoft Vista and/or 2007 Office System.  Estimate the deployment costs for enterprises with 500 � 90,000 computers Suggest low level metric and cost estimates Allow user over rides The calculator estimates are based on user input data and regression analysis from historic and early adopter data on similar deployments. Support �what if� analysis by allowing user to change any data item and instantly recalculating deployment costs Support budget planning process by saving and/or printing estimate results Cost Calculator Introduction <self-explanatory><self-explanatory>

13. DDPS partners are a trusted advisor therefore it is important to: Engage with customers to understand their core infrastructure needs as it relates to desktop deployment Emphasize lower costs and easier deployments Customers also need To know how the partner and Microsoft can help address their� issues To understand the road ahead in the form of a deployment plan To understand the costs of that plan Cost Calculator Vision/Goal <self-explanatory><self-explanatory>

14. Data comes from firms in a variety of industries with deployment sizes ranging from 500 seats to 90,000 seats Captured using a 38-page detailed questionnaire Filled out by each company prior to a follow-up interview Vendor independently identified and interviewed each of these customers Interviewees participated without coaching and their responses & data were not filtered in any way Follow-up interview typically lasted between 1 and 2 hours used to clarify responses to the questionnaire gather additional background information related to deployment Cost Calculator Background Data from these interviews was then analyzed by vendor to develop regression equations for each of the major cost categories to determine how the deployment costs changed based on factors such as: Size of the deployment Current OS or Office suite in use Complexity of the environment architecturally and geographically The tools and approach used for the deployment Vendor created a number of input variables, that when entered by the user, allows the calculator to map the user�s deployment scenario to scenarios of customers interviewed during the data collection process These variables also provide adjustments that account for the cost variation in certain categories between companies Variables include geographic and architectural complexity, deployment strategy and higher costs associated with supporting remote users IT wages were also adjusted to reflect the different skill requirements needed to support the deployment activities Data from these interviews was then analyzed by vendor to develop regression equations for each of the major cost categories to determine how the deployment costs changed based on factors such as: Size of the deployment Current OS or Office suite in use Complexity of the environment architecturally and geographically The tools and approach used for the deployment Vendor created a number of input variables, that when entered by the user, allows the calculator to map the user�s deployment scenario to scenarios of customers interviewed during the data collection process These variables also provide adjustments that account for the cost variation in certain categories between companies Variables include geographic and architectural complexity, deployment strategy and higher costs associated with supporting remote users IT wages were also adjusted to reflect the different skill requirements needed to support the deployment activities

15. Available in multiple languages at http://directory.partners.extranet.microsoft.com/providerdeliverables.aspx Brazilian Portuguese Chinese Czech English French German Italian Cost Calculator Language Support <self-explanatory><self-explanatory>

16. Use Pre-flight Questionnaire as basis for data Initially, the Cost Calculator can be filled-out with the customer present at the end of the Architectural Design Session Update information as the DDPS engagement progresses Cost Calculator Best Practices Data from these interviews was then analyzed by vendor to develop regression equations for each of the major cost categories to determine how the deployment costs changed based on factors such as: Size of the deployment Current OS or Office suite in use Complexity of the environment architecturally and geographically The tools and approach used for the deployment Vendor created a number of input variables, that when entered by the user, allows the calculator to map the user�s deployment scenario to scenarios of customers interviewed during the data collection process These variables also provide adjustments that account for the cost variation in certain categories between companies Variables include geographic and architectural complexity, deployment strategy and higher costs associated with supporting remote users IT wages were also adjusted to reflect the different skill requirements needed to support the deployment activities Data from these interviews was then analyzed by vendor to develop regression equations for each of the major cost categories to determine how the deployment costs changed based on factors such as: Size of the deployment Current OS or Office suite in use Complexity of the environment architecturally and geographically The tools and approach used for the deployment Vendor created a number of input variables, that when entered by the user, allows the calculator to map the user�s deployment scenario to scenarios of customers interviewed during the data collection process These variables also provide adjustments that account for the cost variation in certain categories between companies Variables include geographic and architectural complexity, deployment strategy and higher costs associated with supporting remote users IT wages were also adjusted to reflect the different skill requirements needed to support the deployment activities

17. The calculator consists of four primary steps: Step 1: Tell us about your environment Step 2: Validate Baseline Assumptions and Infrastructure Remediation components Step 3: Validate Roll-out Assumptions Step 4: Summarize Cost Calculator Process Overview The calculator consists of four primary steps: Step 1: Tell us about your environment This tab asks for background information on you company, your current environment, your deployment metrics and your approach for executing the deployment Step 2: Validate Baseline Assumptions and Infrastructure Remediation components A: The Baseline Assumption tab shows baseline data generated by the calculator from the data values entered in Step 1 B: The Infrastructure Remediation tab displays the suggested infrastructure components and costs if you are planning to use the BDD Methodology for this deployment Each of the calculator estimates may be overridden to more closely model the customer�s specific situation Step 3: Validate Roll-out Assumptions This tab builds out deployment cost assumptions based on data values entered in Steps 1 and 2 Each of the costs may be overridden Step 4: Summarize This tab provides a summary of all the deployment costs involved along with charts and options for saving and printing reports for review The calculator consists of four primary steps: Step 1: Tell us about your environment This tab asks for background information on you company, your current environment, your deployment metrics and your approach for executing the deployment Step 2: Validate Baseline Assumptions and Infrastructure Remediation components A: The Baseline Assumption tab shows baseline data generated by the calculator from the data values entered in Step 1 B: The Infrastructure Remediation tab displays the suggested infrastructure components and costs if you are planning to use the BDD Methodology for this deployment Each of the calculator estimates may be overridden to more closely model the customer�s specific situation Step 3: Validate Roll-out Assumptions This tab builds out deployment cost assumptions based on data values entered in Steps 1 and 2 Each of the costs may be overridden Step 4: Summarize This tab provides a summary of all the deployment costs involved along with charts and options for saving and printing reports for review

18. Step 1: Environment This part of the tool gathers background data on the company, IT environment and deployment metrics and approach Data is entered by either making selections from the drop down boxes or entering data directly into the fields highlighted in yellow Grayed out boxes are either not applicable based on your answers to previous questions or are formulas Note that all costs and calculations are based in US-dollars. The user may wish to convert these figures to local currencies to increase the relevance to specific customers.Note that all costs and calculations are based in US-dollars. The user may wish to convert these figures to local currencies to increase the relevance to specific customers.

19. Step 1: Environment (cont.) Environment Inputs Deployment Background Company Background IT Background OS and Office Background Input Categories Deployment background information Data is gathered on the plans for the deployment project such as: Type of deployment: WinXP and/or Office2003 Number and types of computers: The scope of the deployment project and the types of computers involved (Desktops and/or Notebooks) and whether hardware upgrades are planned to accommodate the newly deployed software. Deployment approach: Whether users or IT staff will deploy the new software and if a manual, automated or BDD approach will be used. Company background information General information is collected to determine wage and breadth of the employee and computer distribution within the corporation including: Demographics: industry and geographic location of the corporation Total employees and computers: Size of the employee base and the total number of computers managed by the IT staff Note: All cost estimates in the calculator are in US Dollars. If your currency is different, you should convert your costs to US Dollars before entering or overriding input fields. IT background information Information about the IT environment and the current desktop products are collected including: Infrastructure distribution: Data on the degree of infrastructure distribution in the corporation such as data centers, etc Infrastructure deployed: If a BDD approach is planned, data on the current environment is collected in order to estimate if additional infrastructure components will be needed to support the BDD deployment Current desktop environment: Of the desktops targeted for this deployment what products are currently in use and how complex are the user documents being migrated to the new environment OS and Office background information Information about the Operating Systems and Office VersionInput Categories Deployment background information Data is gathered on the plans for the deployment project such as: Type of deployment: WinXP and/or Office2003 Number and types of computers: The scope of the deployment project and the types of computers involved (Desktops and/or Notebooks) and whether hardware upgrades are planned to accommodate the newly deployed software. Deployment approach: Whether users or IT staff will deploy the new software and if a manual, automated or BDD approach will be used. Company background information General information is collected to determine wage and breadth of the employee and computer distribution within the corporation including: Demographics: industry and geographic location of the corporation Total employees and computers: Size of the employee base and the total number of computers managed by the IT staff Note: All cost estimates in the calculator are in US Dollars. If your currency is different, you should convert your costs to US Dollars before entering or overriding input fields. IT background information Information about the IT environment and the current desktop products are collected including: Infrastructure distribution: Data on the degree of infrastructure distribution in the corporation such as data centers, etc Infrastructure deployed: If a BDD approach is planned, data on the current environment is collected in order to estimate if additional infrastructure components will be needed to support the BDD deployment Current desktop environment: Of the desktops targeted for this deployment what products are currently in use and how complex are the user documents being migrated to the new environment OS and Office background information Information about the Operating Systems and Office Version

20. Step 2a: Validate Baseline The Calculator develops a series of estimates for metrics involved in this deployment project. Metrics such as: Average wages for User and IT HW replacement and upgrade costs Engineering hours to develop images and deployment scripts Numbers of applications that will migrate, will be upgraded or need to be replaced Licensing costs for OS, Office and applications All the calculator assumptions can be by entering data into the fields highlighted in yellow Wages The geographic location and the industry selected on the Environment tab allow the calculator to estimate the user and IT wages for the customer. These costs (as are all costs in the calculator) are expressed in US Dollars. Desktop hardware and software costs In some cases the customer may decide to replace or upgrade desktop/notebook components as part of the deployment effort. The costs for these upgrades are shown and may be overridden based on individual customer specifications or purchasing contracts. Dektop software costs will also vary based on which licensing program and/or other agreements have been made for Microsoft desktop software products. Image Engineering & BDD script development The calculator estimates the number of unique desktop images will be required for this deployment and also estimates the number of hours required for each image�s development and testing. If the BDD methodology will be used, the calculator estimates the number of hours needed to customize and develop additional deployment scripts. Application migration A major part of any desktop migration involves the applications that execute on the desktop of the user base. These application fall into two types, Packaged and Custom. Each application in these types may migrate without any change, require some upgrade effort (new version or code enhancement) or must be totally replaced with a new package or rewritten from scratch. The calculator estimates the total applications in each type and then estimates how many applications fall into each of the migration categories and what the license fees might be to upgrade or replace them. Macro & Document migration If the deployment includes Office2003, macros and documents may require user and/or IT labor to migrate them to the new desktop environment. The calculator estimates the number of macros/documents per user and allows the data to be overridden. Wages The geographic location and the industry selected on the Environment tab allow the calculator to estimate the user and IT wages for the customer. These costs (as are all costs in the calculator) are expressed in US Dollars. Desktop hardware and software costs In some cases the customer may decide to replace or upgrade desktop/notebook components as part of the deployment effort. The costs for these upgrades are shown and may be overridden based on individual customer specifications or purchasing contracts. Dektop software costs will also vary based on which licensing program and/or other agreements have been made for Microsoft desktop software products. Image Engineering & BDD script development The calculator estimates the number of unique desktop images will be required for this deployment and also estimates the number of hours required for each image�s development and testing. If the BDD methodology will be used, the calculator estimates the number of hours needed to customize and develop additional deployment scripts. Application migration A major part of any desktop migration involves the applications that execute on the desktop of the user base. These application fall into two types, Packaged and Custom. Each application in these types may migrate without any change, require some upgrade effort (new version or code enhancement) or must be totally replaced with a new package or rewritten from scratch. The calculator estimates the total applications in each type and then estimates how many applications fall into each of the migration categories and what the license fees might be to upgrade or replace them. Macro & Document migration If the deployment includes Office2003, macros and documents may require user and/or IT labor to migrate them to the new desktop environment. The calculator estimates the number of macros/documents per user and allows the data to be overridden.

21. Step 2b: Infrastructure The BDD methodology will be used for the deployment project, the Infrastructure Remediation tab, suggests the infrastructure components and component specifications required. The component recommendations are developed based on: The size of the deployment The total number of computers in the corporation The infrastructure distribution profile of the corporation as derived from the data entered into the Hub and Remote Site fields on the Environment tab If the deployment approach requires infrastructure that is not currently in place, the calculator will provide an estimate of the cost and configuration of appropriate infrastructure. The estimate is based on a reference architecture developed within Microsoft, and is available for view within the tool. Additionally, the suggested values may be over-ridden to reflect customer-specific inputs, if desired. Each of the calculator assumptions may be overridden by using the Server Size drop down boxes or entering the revised values in the fields highlighted in yellow The recommended specification details for each BDD infrastructure server can be seen by selecting the Infra Architecture Reference Data button on the top of this tab (next page of this PPT) The Architecture Reference Data tab identifies servers from both HP and Dell. Costs for each server type are calculated using the average cost of the two vendor offerings. If the deployment approach requires infrastructure that is not currently in place, the calculator will provide an estimate of the cost and configuration of appropriate infrastructure. The estimate is based on a reference architecture developed within Microsoft, and is available for view within the tool. Additionally, the suggested values may be over-ridden to reflect customer-specific inputs, if desired. Each of the calculator assumptions may be overridden by using the Server Size drop down boxes or entering the revised values in the fields highlighted in yellow The recommended specification details for each BDD infrastructure server can be seen by selecting the Infra Architecture Reference Data button on the top of this tab (next page of this PPT) The Architecture Reference Data tab identifies servers from both HP and Dell. Costs for each server type are calculated using the average cost of the two vendor offerings.

22. Step 2b: Infrastructure This partial snapshot of the Infra Architecture Reference Data tab shows the recommended server specifications for each of the BDD servers. The complete server specification list can be viewed in the actual Calculator.

23. Step 3: Validate Assumptions The costs are itemized and presented in the following summary categories: Client hardware costs Server infrastructure remediation Client software costs Planning, evaluation and procurement Application development costs Temporary increase in Operations and Administration costs Direct Rollout Deployment labor costs End User and IT Training expenses End User and Operations downtime costs Miscellaneous Any of the itemized costs may be overridden based on customer specifics This tab in the calculator shows the estimated deployment costs based on the data entered on the Environment tab and the data assumptions made on the Baseline Assumptions tab (including any overrides). This tab in the calculator shows the estimated deployment costs based on the data entered on the Environment tab and the data assumptions made on the Baseline Assumptions tab (including any overrides).

24. Step 4: Summary Summary of the deployment data in three different views: IT Categories BDD Categories Key Metric Deliverable to submit This sheet summarizes the deployment data in three separate different views IT Categories The same as depicted on the Rollout Assumptions tab Includes a pie chart depicting the distribution of IT category costs BDD Categories Costs are organized into appropriate BDD Methodology categories Totals are shown by BDD category and across the HW, SW, & IT labor dimensions Key Metric Costs are calculated for several key metris and may be used to compare various scenarios against each other Key Metrics include: Deployment cost per PC Deployment cost per user # users and IT staff trained # Help desk calls expected from the deployment others This sheet summarizes the deployment data in three separate different views IT Categories The same as depicted on the Rollout Assumptions tab Includes a pie chart depicting the distribution of IT category costs BDD Categories Costs are organized into appropriate BDD Methodology categories Totals are shown by BDD category and across the HW, SW, & IT labor dimensions Key Metric Costs are calculated for several key metris and may be used to compare various scenarios against each other Key Metrics include: Deployment cost per PC Deployment cost per user # users and IT staff trained # Help desk calls expected from the deployment others

25. Key Message Presenter Script Presenter GuidanceKey Message Presenter Script Presenter Guidance

26. Please send us your feedback (good, bad, usefulness, updates, etc.) to ddps@microsft.com Cost Calculator Feedback <self-explanatory><self-explanatory>

27. DDPS v2Key Resources DDPS Materials http://microsoftddps.com BDD Hydration https://iwsolve.partners.extranet.microsoft.com/ddps/Resources.aspx#q3 Technical Demonstration Kit https://partner.microsoft.com/US/40016125?PS=95000027 Virtual PC https://www.microsoft.com/virtualpc Key Message Presenter Script Presenter Guidance Additional Presenter InformationKey Message Presenter Script Presenter Guidance Additional Presenter Information

30. Questions Key Message Presenter Script Presenter Guidance Additional Presenter Information Key Message Presenter Script Presenter Guidance Additional Presenter Information