Hackensack Meridian Health Wave 3

1. Hackensack Meridian HealthWave 3 June 18th 2019

2. Guiding Principles • Patients are our number 1 priority • We are all accountable for the project’s success • To accelerate our goal of one patient record, we will use the current Production Epic system design • We will fully standardize all workflow and content • We will work as one Health Network team • Strong preference will be given to the integrated solution when making technology selections • All users will be trained and demonstrate competency before receiving access • We will continually challenge current practices, which may require changes in current processes in order to streamline and simplify • We will make enterprise-wide decisions rather than individual, unit or department-specific in order to drive consistent outcomes • “No decision is a decision.”

3. Timeline

4. Agenda Training Super User Requirements Play Ground

5. Training

6. TrainingKey Dates

7. Program Components • Training Tracks • Full Training: 4 to 8-hour classroom session(s) + personalization • Fast Track Training: 3-hour classroom session + personalization  • Classroom Sessions • Session Duration: 3 to 8 hours (Duration varies based on specialty) • Timeline: August 5 – September 21 • Personalization Sessions • Session Duration: 2 to 3 hours • Drop-In Practice  Labs • Participation strongly recommended, but not required • Labs available in Physician Lounge 

8. Epic Training Requirements • Physicians New to Epic • Classroom training and personalization is required for providers with no previous Epic training or experience.  • Non-HMH Epic Trained Physicians • Classroom training and personalization is required for providers who previously completed training at a non-HMH facility.  • Fast Track - Actively using Epic for no less than 3 months, within the past 6 months, and using Epic version 2017 or later. • Full Track - Not actively using Epic within the past 6 months, or actively using Epic version 2016 or earlier.

9. Epic Training Qualifications • HMH Epic Trained Providers • Epic inpatient training is not required for providers who previously completed Epic inpatient training at an HMH hospital division and have used Epic within the last year. • Providers who have not used Epic at an HMH hospital division in the last year are required to attend a Fast Track class. Special Considerations If you practice in both inpatient and ambulatory settings, and have not completed both training sessions, classroom training and personalization is required.

10. Provider Training Tracks Radiology Resident Surgeon / Proceduralist Hospitalist / General Medicine (Neonatology, Nephrology, Neurology, Pediatrics, Psychiatry, Pulmonology) • Ambulatory • Anesthesia • Cardiology • Consultant (No admission / discharge) • Emergency Medicine • OB / GYN • Oncology • Rehab

11. Registration Overview Physician Application Liaisons (PALs) available for 1:1 registration. Onsite Support • Location: Physician Lounge Phone Support • Epic Education Team: (732) 897-2547 • Monday – Thursday, 7:00 a.m. – 7:00 p.m.Friday, 7:00 a.m. – 4:00 p.m. Email Support • EpicEducation@hackensackmeridian.org

12. Super Users

13. Super User Requirements • Classroom Training • Specific super user training or specialist training and web-based "The Art of Being a Super User" learning module • Back of the Room Support • Assist at 1 training session and 1 personalization session  • Additional Engagement Opportunities • Shadow charting  • Practice labs • Go Live Support and Beyond

14. What is a Super User

15. Super User Typical Physicians • Anesthesia • Cardiology • Consultant (No Admit/Discharge) • Emergency Medicine • Hospitalist/Gen Med • GI- NA • Pediatrics • OB/GYN • Radiology • Surgeon/Proceduralist

16. Epic Benefits

17. Epic Benefits our Patients

18. Epic Benefits our Physicians

19. Questions?