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Corporate Employee Benefits: Medical Insurance Programme. Tailored Benefits Programme Provided by AXA. Administered by Expat Insurance Pte Ltd. Coverage Highlights. High Annual Limits of S$2M Global Coverage, excluding elective treatment in USA Emergency Treatment Covered in USA

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Corporate employee benefits medical insurance programme

Corporate Employee Benefits:Medical Insurance Programme

Tailored Benefits Programme Provided by AXA

Administered by Expat Insurance Pte Ltd


Corporate employee benefits medical insurance programme

Coverage Highlights

  • High Annual Limits of S$2M

  • Global Coverage, excluding elective treatment in USA

  • Emergency Treatment Covered in USA

  • Fully Covered Outpatient Benefits

  • Freedom of Choice for Care

  • Direct Cashless Billing for Claims

  • Full Coverage for all Pre-Existing Conditions


Corporate employee benefits medical insurance programme

Dental Benefits*

Oral & Maxillofacial Surgery

  • Surgical removal of impacted/un-erupted teeth and buried teeth (tooth/teeth must be symptomatic or causing damage to an adjacent tooth)

  • Surgical removal of complicated buried roots (roots must be diseased or causing symptoms, or flap of gum is raised and bone is removed)

  • Enucleation (removal) of cysts of the jaw

  • Treatment of cancers

  • Temporal Mandibular Joint (TMJ)


Corporate employee benefits medical insurance programme

Claims Process

Inpatient, Hospitalisation & Surgery

Call the 24-Hour Assistance Hotline:

1800 880 8181

Provide the following details:

Policy Number, Name of Patient, Date of Birth

Name of Hospital, Date of Admission, Attending Doctor/Surgeon


Corporate employee benefits medical insurance programme

Claims Process

Inpatient, Hospitalisation & Surgery

Logon to: expatinsurance.com.sg/tum

Download & Complete Direct Billing Form

Upon approval, AXA will arrange for

direct settlement with the Hospital/Provider.


Corporate employee benefits medical insurance programme

Claims Process

Outpatient Claims

Two Options:

Visit a Cashless Outpatient Provider

Visit a Doctor of Your Choice


Corporate employee benefits medical insurance programme

Claims Process

Cashless Outpatient Claims

Visit a clinic on the Cashless Directory

Present your medical card at time of visit

The clinic will bill AXA directly


Corporate employee benefits medical insurance programme

Claims Process

Outpatient Reimbursement Claims

Logon to: expatinsurance.com.sg/tum

Download & Complete Appropriate Claim Form

Post Claim Form & Original Invoice/Receipts to:

AXA Insurance Singapore

Health Service Team

8 ShentonWay, #27-01 AXA Tower, Singapore 068811


Corporate employee benefits medical insurance programme

Claims Process

Outpatient Reimbursement Claims

AXA will issue a cheque for reimbursement which will be distributed to you via TUM.

*Note: All claims must be submitted within 90 days of treatment.

Timeline: Upon receipt of claim form and receipts by post, AXA will process within two-three weeks time.


Corporate employee benefits medical insurance programme

Information Portal

Your Personal Portal can be found at:

www.expatinsurance.com.sg/tum

-Employee Benefit Handbooks

-Summary of Benefits, Policy Wording & Definitions

-Claim Forms

-Procedures

-Emergency Contact Numbers


Corporate employee benefits medical insurance programme

Questions?

+65 6401 9201

info@expatinsurance.com.sg

www.expatinsurance.com.sg/tum

20 Upper Circular Road

The Riverwalk, #B1-52

Singapore 058416