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Corporate Employee Benefits: Medical Insurance Programme

Corporate Employee Benefits: Medical Insurance Programme. Tailored Benefits Programme Provided by AXA. Administered by Expat Insurance Pte Ltd. Coverage Highlights. High Annual Limits of S$2M Global Coverage, excluding elective treatment in USA Emergency Treatment Covered in USA

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Corporate Employee Benefits: Medical Insurance Programme

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  1. Corporate Employee Benefits:Medical Insurance Programme Tailored Benefits Programme Provided by AXA Administered by Expat Insurance Pte Ltd

  2. Coverage Highlights • High Annual Limits of S$2M • Global Coverage, excluding elective treatment in USA • Emergency Treatment Covered in USA • Fully Covered Outpatient Benefits • Freedom of Choice for Care • Direct Cashless Billing for Claims • Full Coverage for all Pre-Existing Conditions

  3. Dental Benefits* Oral & Maxillofacial Surgery • Surgical removal of impacted/un-erupted teeth and buried teeth (tooth/teeth must be symptomatic or causing damage to an adjacent tooth) • Surgical removal of complicated buried roots (roots must be diseased or causing symptoms, or flap of gum is raised and bone is removed) • Enucleation (removal) of cysts of the jaw • Treatment of cancers • Temporal Mandibular Joint (TMJ)

  4. Claims Process Inpatient, Hospitalisation & Surgery Call the 24-Hour Assistance Hotline: 1800 880 8181 Provide the following details: Policy Number, Name of Patient, Date of Birth Name of Hospital, Date of Admission, Attending Doctor/Surgeon

  5. Claims Process Inpatient, Hospitalisation & Surgery Logon to: expatinsurance.com.sg/tum Download & Complete Direct Billing Form Upon approval, AXA will arrange for direct settlement with the Hospital/Provider.

  6. Claims Process Outpatient Claims Two Options: Visit a Cashless Outpatient Provider Visit a Doctor of Your Choice

  7. Claims Process Cashless Outpatient Claims Visit a clinic on the Cashless Directory Present your medical card at time of visit The clinic will bill AXA directly

  8. Claims Process Outpatient Reimbursement Claims Logon to: expatinsurance.com.sg/tum Download & Complete Appropriate Claim Form Post Claim Form & Original Invoice/Receipts to: AXA Insurance Singapore Health Service Team 8 ShentonWay, #27-01 AXA Tower, Singapore 068811

  9. Claims Process Outpatient Reimbursement Claims AXA will issue a cheque for reimbursement which will be distributed to you via TUM. *Note: All claims must be submitted within 90 days of treatment. Timeline: Upon receipt of claim form and receipts by post, AXA will process within two-three weeks time.

  10. Information Portal Your Personal Portal can be found at: www.expatinsurance.com.sg/tum -Employee Benefit Handbooks -Summary of Benefits, Policy Wording & Definitions -Claim Forms -Procedures -Emergency Contact Numbers

  11. Questions? +65 6401 9201 info@expatinsurance.com.sg www.expatinsurance.com.sg/tum 20 Upper Circular Road The Riverwalk, #B1-52 Singapore 058416

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