Topic: Stress & Stress Management

1. UHS 2062 Introduction to Industrial Psychology Topic: Stress & Stress Management Nabilahbinti Abdul Kadir 910417015236 AS100223 Lim Ling 901028106180 AS100214 PuteriIzzatibtMegatFudzil 921215065820 AS100281 Yap Soo Juan 900421065472 AS100248 Tuan NurulAtieqahbt Tuan Hassan 920131035628 AS100286 Tay Wang Qing 901026017096 AS100243

2. SYNOPSIS In our presentation, we would like to let you know more about stress. Different situation will bring different types of stress. How we respond to stress can have devastating consequences.

3. DEFINITION OF STRESS A psychological and physical response of the body that occurs whenever we must adapt to changing conditions, whether those conditions be real or perceived, positive or negative.

4. TYPE OF STRESS • The major types of stress can be broken down into four different categories: Chronic Eustress, Acute Eustress, Acute Distress, Chronic Distress.

5. Long lasting, recurrent good stress. This is by far, the very best of the types of stress out there. This quadrant should be every person's goal in life. Be creative, be aggressive and be consistent because this is the quadrant where "real" quality of life exists. Chronic Eustress Rapid onset, short, intense good stress. On a 'types of stress' scale of 1-10, with 1 being bad and 10 being good, this quadrant sits at about 6-7. Acute Eustress

6. Rapid onset, short, intense bad stress. As far as types of stress go, this one is no fun but is not terribly dangerous and in fact it can save your life. This type of stress happens when we feel shocked or threatened and our fight or flight stress response system kicks into gear. Acute Distress Long lasting, recurrent bad stress. This is by far the worst of the types of stress in our lives. Chronic distress is the cause of most peoples' problems. With this kind of stress, your body is constantly flooded with emergency response hormones like Cortisoland Adrenaline. Chronic Distress

7. SOURCES OF STRESS • Personal Stressors • Occupational Stressors

8. Personal Stressors

9. OCCUPATIONAL STRESSORS

10. Stressors in the physical work environment • Noise • Temperature

12. CONSEQUENCES OF STRESS • Personal Consequences • Stress has been labeled the “silent killer”. • It will weakening your body’s ability to prevent or fight off illness and diseases. • It is often the source of escalating blood pressure, heart attack, strokes, or worse : death. • Physical Responses • sweat under extreme stress • Eg: interviewing a job • headaches and body aches • Eg: prone to migraines and tensing • hair loss • Stress slows down hair growth and continuous stress can cause hair loss. • weight loss/weight gain • In the majority of cases stress causes weight gain, but some people experience weight loss. 

13. Psychological Responses • Depression • If you suffer from a lot of stress this will wear you out and cause you to lose zest for life. • Anger • Responding with anger or rage can lead to family members being hurt, the loss of jobs, and perhaps trouble with the law. • Anxiety • Stress alters the chemical balance in the blood as well as your nervous system. This can cause all kinds of emotional problems, mood swings, phobias and anxieties. • Sleep Problem • Stress causes people to always be on the alert for real or potential danger. This is likely to affect your sleep and– the sleep may not be deep enough or you may not get sleep at all.

14. Organizational Consequences Job Performance high levels of stress reduce performance on many tasks. Stress can lead to feelings of negativity, lack of enthusiasm and apathy. When you experience these feelings, you might no longer care about doing a good job. Burn-out is the state of being overwhelmed by stress, is usually experienced by highly motivated professionals faced with high work demands. People who feel burned out have a lack of energy ,filled with frustration and tension ,become emotionally exhausted and no longer feel they have a positive impact on other people or job. Behavioral signs may include cynicism toward coworkers, clients, and the organization.

15. Absenteeism and turn-over • Stress-related illness led to increase in absenteeism and attrition affecting the profitability of the organization. • Absenteeism and turn-over are highest when stress increased as employees struggle to deal with physical and emotional ailments. • It is also resulting in loss of productivity and subsequently revenues. • Drug and alcohol abuse • Stress at workplace can push the victim towards high risk behaviour such as substance abuse or consuming too much alcohol. • Most incidents of domestic and other types of violence occur after an individual has been drinking or using drugs. • There are increasing number of news reports of violence occuring in the workplace, of those violence events, many are carried out by employees who have abused drugs and alcohol.

16. Health care costs • Increase in health insurance premiums. • Because of high use of medical facilities and options by others suffering from illness caused by stress, organizations that at one time paid the full cost for health insurance benefits are passing the increases on to the employees.

17. REFERENCE http://www.strictly-stress-management.com/types_of_stress.html http://www.personal-development-coach.net/consequences-of-stress.html http://www.alleydog.com/glossary/definition.php?te Industrial/Organizational Psychology : An Applied Approach, Seventh Edition, Michael G. Aamodt