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info@directedje.com. “Innovating Since 1998” Direct EDJE, we make “A World of Difference”. Direct Response™ Order Management Software A Proven Solution Since 1998. Was The First Of Its Kind Web Based Real-Time Order Management And Fulfillment Software.

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info@directedje.com

“Innovating Since 1998”

Direct EDJE, we make “A World of Difference”

  • Direct Response™
  • Order Management Software
  • A Proven Solution Since 1998.
  • Was The First Of Its Kind Web Based Real-Time Order Management And Fulfillment Software.
  • Was Created Under The Guidance Of A Fulfillment Partner With Over 27 Years Of Experience

Toll Free: 800.604.0004

www.directedje.com

slide2

info@directedje.com

  • Why We Started / The Spark
  • Direct EDJE was formed to address the need within the fulfillment industry for next-generation internet delivered software
  • Direct EDJE is committed to building software that not only meets industry standards, but more importantly exceeds the expectations of our clients today and in the future
  • Founded In 1998
  • Direct Response™
  • Order Management & Fulfillment Software

Toll Free: 800.604.0004

www.directedje.com

slide3

info@directedje.com

  • Fulfillment Is Our Focus
  • Direct Response™ is not a converted print software
  • Direct Response is not an add-on module to an accounting package
  • Direct Response™ is fulfillment software built from the ground up
  • Product fulfillment & order management expertise from parent company Direct Resources; an industry leader in fulfillment since 1985.
  • Founded In 1998
  • Fulfillment Is Our Bread & Butter
  • Direct Response™
  • Order Management & Fulfillment Software

Toll Free: 800.604.0004

www.directedje.com

slide4

info@directedje.com

  • Why Choose the Software as a Service (SaaS) Model?
  • No hardware or software to buy, install, maintain or upgrade
  • Access your data worldwide via the Internet 24/7/365
  • No programming expertise is required
  • No developers are required
  • No need for full-time IT staff to implement or maintain Direct Response™
  • Software is updated automatically no patching required
  • Backups and security are our responsibility
  • Founded In 1998

99.99% Uptime Service Level Agreement (SLA)

  • Direct Response™
  • Order Management & Fulfillment Software

Toll Free: 800.604.0004

www.directedje.com

slide5

info@directedje.com

  • How Secure Is Your Data?
  • Co-located secure servers @ the Hosting.com data center
  • 24/7 real-time network traffic monitoring detects suspicious activity or patterns
  • Offsite data backups
  • Disaster recovery plans
  • NOC Monitoring & support
  • Enterprise firewalls
  • Redundant internet connections
  • Biometric physical security
  • Founded In 1998

99.99% Uptime Service Level Agreement (SLA)

  • Direct Response™
  • Order Management & Fulfillment Software

Toll Free: 800.604.0004

www.directedje.com

slide6

info@directedje.com

  • PCI DSS Compliant Credit Card Processing
  • All PCI DSS controls are in place and maintained
  • Additional firewalls protect the segregated credit card environment
  • Server logs are monitored and retained
  • Servers are hardened against intrusion and exploits
  • Monthly vulnerability scanning helps ensure that compliance is always maintained
  • Restricted environment and data access
  • Founded In 1998

PCI Compliance:

Secure Websites

Secure Data

  • Direct Response™
  • Order Management & Fulfillment Software

Toll Free: 800.604.0004

www.directedje.com

slide7

info@directedje.com

  • Personalized Support / Customer Support Is Critical
  • Direct contact with development staff with a firsthand knowledge of the fulfillment industry
  • Personalized support to each client
  • Support, guidance, and consultation for you and your clients
  • On-site training for your staff
  • Direct EDJE is your partner, providing answers to your fulfillment questions
  • Founded In 1998

Support After The Sale Is Critical

  • Direct Response™
  • Order Management & Fulfillment Software

Toll Free: 800.604.0004

www.directedje.com