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Levels of Patient and Public Involvement in Healthcare

Levels of Patient and Public Involvement in Healthcare. A Diagnostic Model. Eilish Mc Auliffe, Director, Health Services Management, Trinity College Dublin. Levels of Involvement. Partnership. Collaboration. Participation. Consultation. Feedback. No involvement. Partnership.

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Levels of Patient and Public Involvement in Healthcare

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  1. Levels of Patient and Public Involvement in Healthcare A Diagnostic Model Eilish Mc Auliffe, Director, Health Services Management, Trinity College Dublin

  2. Levels of Involvement Partnership Collaboration Participation Consultation Feedback No involvement

  3. Partnership Health professionals Public/Patients Trust Power sharing Enthusiasm Empowerment Enthusiasm Respect Inclusion Collaboration Participation Cooperation Consultation Revelation Delusion Defensiveness (Fear) Disinterest Feedback Denial

  4. Partnership INDIVIDUAL Making informed choices about diagnostics, treatment and care plan. Expressing preferences. GROUP Jointly (with relevant voluntary and advocacy groups) conducting needs assessment, sharing information and planning services for the care group COMMUNITY Providing the public with understanding and knowledge to participate as equal partners in the planning, monitoring and evaluation of health services

  5. Paradigm Shift OLD NEW Paternal Partner Passive Active Tolerance Respect Outsider Insider

  6. “Consumer or community participation has been invited, if not invented by those very administrators who are not central to the system. This means that insiders determine the rules and structures through which outsiders can approach the decision-making arenas, as well as the resources to which they have access, once there” (White, 2000)

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