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Work Culture in BPO - PowerPoint PPT Presentation


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Most big organizations hand over few or all of their processes to the BPOs so that they can focus more on the core processes and meet their business objectives.

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Presentation Transcript
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Most big organizations hand over few or all of their processes to the BPOs so that they can focus more on the core processes and meet their business objectives. The south East Asian countries are a hub for Business Processing Outsourcing services. These countries are the preferred locations because of their highly talented workforce and lower wages.

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The growth of BPOs has largely contributed to creating a pool of lucrative jobs in these countries cutting across all age brackets. Let’s turn our focus on the atmosphere in which the workforce effectively works to deliver high quality performance.

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Energetic setting

BPOs have a vibrant environment. Generally, the interiors are also done up in a way that it makes people feel nice and energetic. This glamorous industry also involves a lot of hard work and specialized skills to deal with all kind of customers.

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24X7 work environment

BPOs have a round the clock working culture and people work in day and night shifts. This is because International BPOs offer services to countries like the US and the UK that have different time zones.

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Perfect amalgamation

The work culture in quality BPOs is a blend of professionalism and friendliness. Humans are not treated like machines but are given equal opportunities of growth in every sphere of learning. BPOs create a friendly working atmosphere so that the employees don’t feel suffocated.

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Rejuvenation channels

Long working hours and pressure to meet deadlines and achieve targets takes its toll on the well being of the employees. Quality BPOs offer world class channels to de-stress employees and to motivate them. Entertaining events and parties are organized at regular intervals so that the employees are relieved and invigorated to take the challenges head on. World-class BPOs also have gym, sports and café facilities.

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Pep up the energy levels

BPO employees work hard to meet deadlines and targets. Motivation is a great booster when it comes to delivering high end results. So to ensure that the team is motivated, team leads and managers keep the morale of the employees high through encouraging words. Good and outstanding work is always recognized and rewarded in the form of perks, incentives, gift certificates, etc. in the BPO sector. The employees never feel the dearth of guidance and warmth of encouraging words in BPOs.

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Rich culture ties and exchange

People from every nook and corner of the world are lured by the state-of-the-art facilities and hefty pay packages. Apart from the culture difference, there is a gold mine prospect of rubbing shoulders with people from different educational, professional and cultural backgrounds.

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Sutherland Global Services is a premium Business Process Outsourcing provider that has its offices in 6 countries. The company offers high end IT enabled solutions, customer management services and back office support to clients across the globe. For detailed information on a string of high class services that are in store for our clients, browse through http://www.suth.com