master of business administration in bpo management n.
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MBA in BPO Management - PowerPoint PPT Presentation

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MBA in BPO Management

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  1. Master of Business Administrationin BPO Management

  2. A BPO manager co-ordinates and maintains harmony between the front end operations and the back end operations of a company. The key role of a BPO Manager is to be the link between the outsourcing organization & the company to which these processes are outsourced and maintain cordial professional relationship. 

  3. Potential Careers • BPO Manager • BPO Operations Manager • Online Marketing Manager • Training Manager

  4. Eligibility Graduates in any discipline

  5. Program Structure Semester I Financial Management Business Environment Managerial Economics Organizational Behavior Human Resource Management (HRM) Quantitative Techniques Semester II Strategic Management Marketing Management Management Information Systems(MIS) Production & Operation Management Research Methodology for Management Decision Accounting for Managers

  6. Program Structure Semester III Introduction to BPO Operations Management Ethics in Business Setting up of BPO Organization- A Strategic View Data Protection and Data Security Training Methodology in BPO Organization Semester IV e-Customer Relationship Management Technology aspects of BPO Knowledge Process Outsourcing Project Work

  7. For More Details Visithttp://www.jnujprdistance.com/online-courses/mba/bpo-management.aspx