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Organization Development: An Overview. Defined. Organization development (OD) is an attempt to influence the members of an organization to take greater responsibility for their own actions. It is an organization-wide effort, managed from the top, to increase organization effectiveness.

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Defined
Defined

  • Organization development (OD) is an attempt to influence the members of an organization to take greater responsibility for their own actions. It is an organization-wide effort, managed from the top, to increase organization effectiveness.


Typical od process
Typical OD Process

  • Startup, contracting

  • Assessment, diagnosis

  • Feedback to clients

  • Action planning

  • Interventions, implementation, evaluations

  • Managed by internal or external facilitator, consultant


Od profession brief history
OD Profession—Brief History

  • 1940s survey research and feedback

  • 1950s action research

  • 1960s efficiency studies, motivation, quality circles

  • 1970s strategic change, planned change

  • Theorists: Lewin, Likert, Beckhard, Bennis, Levy, Argyris, Schein, Burke, Senge


Ways to discuss od
Ways to discuss OD

  • As a profession

  • As a philosophy/paradigm

  • Theories and models

  • Tools and techniques


Need for od today
Need for OD Today

  • Organizations experience rapid change, so more need for OD

  • Current OD Topics: change management, appreciative inquiry, coaching, continuous learning, emotional intelligence, large-scale interventions, learning organization, self-managed teams, systems thinking


Planned od change
Planned OD Change

  • Strategic OD:

    • Organizational transformation

    • Cultural change

    • Self-designing organizations

    • Strategic management


Planned od change cont d
Planned OD Change—cont’d

  • Work from a plan with vision, milestones, measures and celebrations

  • Must involve top management

  • Usually has a champion (facilitator)

  • Best if planned and implemented via teams


Some od change models

Balanced Scorecard

Benchmarking/Total Quality Management

Business process reengineering

Cultural change

Organizational learning

Involves changes to organizational structures and processes

Establishes core competencies

Some OD Change Models


Difference in od and org behavior
Difference in OD and Org. Behavior

  • Organization behavior is the study and application of knowledge about how people, individuals and groups, act in organizations.

  • OD takes a long-range approach to improving organizational performance and efficiency and focuses on the total system.


Od resources
OD Resources

  • Fifth Discipline, Senge

  • Practicing OD: A Consultant’s Guide, Sullivan

  • Organizational Change and Development, Cummins & Worley

  • OD: its nature, origin and prospects, Bennis

  • OD: behavioral science interventions for organization improvement, French & Bell