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GP completes SCI referral

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GP completes SCI referral - PowerPoint PPT Presentation


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Musculo -skeletal out-patients e.g . back, neck, knee, shoulder etc. GP. Self-referral. Phone this number. They'll give you advice on how you can manage this yourself. They ’ ll also assess you to see if physiotherapy is an option for you. GP completes SCI referral. Self management

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Presentation Transcript
slide1

Musculo-skeletal out-patients

e.g. back, neck, knee, shoulder etc.

GP

Self-referral

Phone this number.

They'll give you advice on how you can manage this yourself.

They’ll also assess you to see if physiotherapy is an option for you

GP completes

SCI referral

Self

management

resources

Patient calls NHS 24 MATs 0845number

Triage questions asked.

STarT tool informs decision whether

onward referral to physiotherapy

on waiting list

Improved,

no further action

Two weeks,

if not improved

patient phones

NHS24 MATs again

Physiotherapy assessment required.

NHS 24 complete SCI referral

on waiting list,

with self management

resources while wait

Patient offered

musculoskeletal physio appointment

We are investigating the possibility of inputting the self-management resources including

phone number, website, digital TV channel, and MSK app on a prescription print-out GP10

slide2

What if patient calls

NHS 24 MATs phone line

but they need a medical opinion?

NHS Lanarkshire pilot of NHS 24 MATs phone line:

Jan-Apr

0.02% (2 of 8253) to A&E (follow-up revealed that were appropriate e.g. suspected DVT)

0.3% (27 of 8253) to contact GP

May to July

0 to A&E

0.7% (31 of 4314) advised to contact GP