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Enhancing Access to Healthcare: Combatting No-Show Appointments at Irwin Army Community Hospital

Irwin Army Community Hospital is focused on reducing no-show appointments through programs to increase availability of primary care appointments. The Nurse Advice Line offers 24/7 support for medical inquiries. Contact (785) 239-DOCS (3627) or 1-888-(785) 239-DOCS (3627) to cancel appointments or visit www.tricareonline.com.

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Enhancing Access to Healthcare: Combatting No-Show Appointments at Irwin Army Community Hospital

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  1. i want you! to HELP INCREASE ACCESS TO HEALTH CARE! Did you know that in the last year we had a total of 19,078 appointment “No-Shows”. This resulted in a loss of $3.7 million, but more importantly it robbed you of over 3000 available primary care appointments! A 7% loss to you, our beneficiaries. Irwin Army Community Hospital (IACH) is dedicated to improving your access to our facilities and the services that they provide. Through the decrease of “No-Shows” and the use of established programs, we as a team can win in the battle to increase your access to health care! The Nurse Advice Line is your 24/7 in home source to talk directly with a registered nurse about your medical needs and possible treatments. Call the following numbers:(785) 239-DOCS (3627) press option #4.1-888-(785) 239-DOCS (3627) press option #4. If you know you are unable to keep your appointment, you can use one of these other methods to cancel your appointment. Call 239-8428 - 24 hour cancellation line Call 239-DOCS (3627), Option 3 Cal 239-7000 Or visit www.tricareonline.com

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