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Protecting State Association Data in the Cloud . Tech Impact’s mission. is to ensure all nonprofits can use technology to better serve our world. Agenda. What is the cloud and why consider it? The lingo Disaster recovery v. business continuity How backup fits in and considerations

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Presentation Transcript
slide2

Tech Impact’s mission

  • is to ensure all nonprofits can use technology to better serve our world.
agenda
Agenda

What is the cloud and why consider it?

The lingo

Disaster recovery v. business continuity

How backup fits in and considerations

What to store and where to store it

Cloud refresher

Resources

Q & A

slide4

CLOUD:

General term for anything that involves

delivering hosted services over the internet

why the cloud
Why the Cloud
  • Predictable cost
  • Lower risk
  • Less anxiety
  • Scalable
slide6

Lots of terms

Used more or less interchangeably

Some are not applicable

Fair warning: corporate speak ahead.

disaster
Disaster
  • When we think of disaster we think of…..
  • We usually don’t think of…..
bc dr1
BC & DR
  • Who has a business continuity plan?
  • Who has a disaster recovery plan?
  • Is everyone backing up their servers and computers? Everything on them?
where does backup fit in
Where Does Backup Fit In?
  • Provides basic assurances that you will not loose your data
  • First step in resiliency planning
  • Can support or be in addition to Business Continuity (BC) and Disaster Recovery (DR)
  • We’ll be discussing backup and disaster recovery specifically today:
      • BC planning is very complicated
      • BC planning has as much to do with people as it does with technology
backup
Backup

What should we consider?

  • Types of Data
  • Retention
  • Monitoring
  • Recovery
  • Backup Location
types of data

What Level of Backup

  • Bare Metal
  • Data Level

What kinds of data do you have?

  • Files
  • Exchange (email)
  • Databases
  • Virtual Hard Disk Drives (VHDs)
  • System State
Types of Data
retention versioning
Retention & Versioning
  • Retention Policies Include
    • Time before deleted files are removed
    • Number/age of versions that are maintained
  • Your decision should be influenced by:
    • Your Intent (protect against user deletion vs hardware failure)
    • Time period before an issue would be noticed
    • Storage costs
    • Legal requirements
monitoring
Monitoring
  • What to monitor?
      • Failed backups
      • Backups with missed files
      • Backups that have stalled
      • Backups without any files
      • Backups with too few files
      • Backups that were missed
      • Backups that took too long
  • How are we notified?

Sage Advice of the Day (SAOTD)

There is no substitute for regular test restores

recovery
Recovery
  • Oops, something happened
      • How do we get the data?
      • How long does it take?
      • Can I do it myself?
      • How hard is it? Is it worth it?

But wait! .

Restore ≠ Recovery

  • So how do we get things back up and running?
      • What do we need to rebuild or reinstall
      • How do I insert the data I’ve restored from backup
location
Location

Offsite (Manual)

Benefits

  • Cheap
  • Backup Everything
  • Protects against site failure

Drawbacks

  • Unreliable
  • High legal risk
  • Requires training
  • Impossible to monitor

Cloud

Benefits

  • Protects against site failure
  • Low anxiety (reliable)
  • Zero intervention required
  • Restore to anywhere
  • Easy to monitor

Drawbacks

  • (More) expensive
  • Requires an internet connection
  • Requires expertise

Onsite (Local)

Benefits

  • Cheap
  • Backup Everything

Drawbacks

  • Does not protect against site failure
  • Very hard to monitor
  • Does not protect against site failure
flexibility
What is npVault?Flexibility

Here’s a secret:

Not everything needs to be backed up online!

  • If we lost this we’d…
      • Go out of business  online backup
      • Be heartbroken  either
      • Be kind of sad  local backup
      • Be glad we don’t have to clean it up  neither
  • Still need to monitor both local backup and online backup
  • Local storage is MUCH cheaper
slide19

Where is it?

Is there only one data center?

Is it backed up?

Is it secure?

What is

The Cloud?

resources
Resources
  • TechImpact.org (services/education)
    • Free-webinars/eBooks
  • TechSoup.org
    • (software donations, cloud products, cloud report, etc.)
  • Idealware.org (articles, training, buyer guides)
  • Nten.org (training, conference, articles)
thank you
Thank you!

Patrick Callihan

Executive Director

patrick@techimpact.org

215.557.1559 x109