BUILDING THE NEEDED CAPACITY FOR A SUCCESSFUL DIGITAL MIGRATION INTERVENTION FOR SOUTH AFRICA

1. BUILDING THE NEEDED CAPACITY FOR A SUCCESSFUL DIGITAL MIGRATION INTERVENTION FOR SOUTH AFRICA Presentation to the Portfolio Committee on Communications Harold M Wesso PhD 27/28 November 2012

2. presentation outline • where are we heading • department’s e-skills capacity development mandate • delivery for impact: model • opportunities going forward • ecosystem • learning pathway • challenges • critical success factors 2 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

3. The Creative Economy… e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

4. building an information society & knowledge economy IMPACT (OUTCOMES) AGAINST NATIONAL STRATEGIC PRIORITIES IS/KE Technologies Access Individuals, Civil Society INFORMATION SOCIETY AND KNOWLEDGE ECONOMY DRIVERS Government Business (incl ICT Sector) e-Skills Affordability ENABLING ENVIRONMENT Economy • quality of education • healthy life for all • safe environment • decent employment • a skilled and capable workforce • an efficient, economic infrastructure network • rural development • improved quality of household life • effective local government system • environmental assets and natural resources • a better Africa and a better world • an efficient and development-oriented public service and an empowered, fair and inclusive citizenship. USAGE innovation USAGE e-READINESS Society ITU (2011); WEF (2012) 6 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

5. e-skilling for an information society & knowledge society role and purpose DOC’s Strategic Objective: ICT as a strategic social and economic enabler for a knowledge economy: 1) ICT policy (affordability and skills) 2) national broadband network 3) digital broadcasting migration policy • A national catalytic collaborator, facilitator and change agent for developing e-skills capacity in the country. 8 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

6. HEIs / Academia / Civil Society Labour e-Skills Knowledge Production Hubs e-Skills Knowledge Production Hubs e-Skills Knowledge Production Hubs Government Incl. SOEs Individual / Community Business capacity development “doing with” approach Development and delivery Invest and ensure alignment Lead, aggregate and monitor 6 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

7. Target (new job opportunities): • engineering and technical • support (community support representatives) • entrepreneurship • content creation….creative industries where are we • Phase 1: Analysis & Design • April 2012 and beyond: learning pathway identified in collaboration with industry, civil society, education and government • research conducted with key players in the field (Multi-choice, NAB, etc) • Phase 2: Design and Development Phase • learning pathway • course content • delivery mode: • engineering and technical (hands-on practical training) • support, entrepreneurship & creative content production (online and blended) • Phase 3: Delivery for Impact Phase 7 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

8. dtt e-skills ecosystem • local content - 23 new channels • regional specific content • entrepreneurial growth (infrastructure and content) • targeted courses for the future (pedagogy and tailored skills) e-skills for digital migration and digitization • aggregation, monitoring and evaluation • innovation • workplace e-skilling • better analysis business focus 8 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

9. ecosystem partners mapping–teaching and learning • Quality assurance • MICT SETA • Electronic assessment of skills and knowledge • Boston City Campus • STB performance evaluation • TopTV • Research, monitoring and evaluation • Gauteng eSkills Knowledge Production Hub • Call Centre • Mike Mpwesiwa - Tshwane North FET College • Funding/Finance • Funding - Government • Incentivize FET Colleges: DoC and DHET • Jobs (internships) / Workplace Experience/Experiential Learning • SABC • Gina Q.E.C • Murad Ismail - Amrho Group • HCN Maredi telecoms • Cell C • CSIR • Robtechnik Company. • Sentech • TopTV • Maisela first growth • Mike Mpwesiwa - Tshwane North College 4 FET • MultiChoice • CSIR • NAMEC 9

10. ecosystem partners mapping –teaching and learning • Content Provision • Intel • Application development • NAMEC • SNMBICTI- usage of Social Media for communications plan • SEDA Nelson Mandela Bay ICT Incubator- ITC training and development, Programme and application design, • Training facilities •  Innovate Eastern Cape • Train FET College lecturers -DoC and DHET • Provide FET colleges with electronics laboratories • Provide FET Colleges with reliable high speed broadband internet connectivity for e-learning 10

11. ecosystem partners mapping – curriculum development • Research and development • University of Pretoria • CSIR • ICT Skills - Business Skills capacitation and mentoring • ECITI and ECDC • EC Innovate and eMonti STP • Manufacturing process • Gina Q.E.C • Murad Ismail - Amrho Group • E-Learning • Boston City Campus • Content production and creative industries • Film Industry development - ECITI • General Curriculum Development • Da Vinci Institute • SABC • University of Pretoria • CSIR • Kuban TopTV • Kobus - Boston City Campus • Cell C • MultiChoice • Distribution and logistics • Kuban TopTV • Include the Unions  11

12. ecosystem partners mapping –infrastructure development • Hardware, Software and Network Infrastructure • Leroy ATIS Telecoms • letsatsimoya aviation consultants • Open Access Fibre Networks, Wireless Networks etc for return path services • Leroy ATIS Telecoms • Worldwide expertise of similar ventures • Intel • Manufacturing • Q.E.C • Supply chain management • Kuban TopTV • Infrastructure roll out • HCN • FTTx from Johannesburg to Messina - Posix/ATIS • Provide manufacturing facilities • Innovate EC • Free community communication networks • Leroy ATIS Telecoms 12

13. ecosystem partners mapping – branding and marketing • Marketing, Advocacy and Communications • SNMBICTI • NAMEC • SABC 13 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

14. ecosystem partners –entrepreneurship • Business incubation • Eastern Cape Information Technology Initiative (ECITI) • SNMBICTI • Q.E.C • Kuban - TopTV • CSIR • Access to SMMEs and Unemployed graduates • Eastern Cape Development Corporation - • NAMEC • Murad Ismail - Amrho Group • MICT Seta HCN • MultiChoice • smtdc maisela • Entrepreneurial development and business development • ECITI • NAMEC • ISTS • SNMBICTI • WHITFORD GROUP • Robert- Robtechnik Company • IMBEWU WOMEN EMPOWERMENT TRUST • Capacity Development • UNDP 14

15. ecosystem partners mapping –logistics • Distribution and logistics • Letsatsimoya aviation consultants • Community Liaison • Onesevenone • Network infrastructure, installation and commissioning- • Fibretronic • Reverse logistics, warrantee management • Kuban TopTV • Project management of roll out plan • INNOVATE Eastern Cape • Eastern Cape Development Corporation in Eastern Cape 15

16. learning pathways…job creation 16 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

17. Post-Graduate Diploma in “Entrepreneurship & Creative Industries” • learning path for diploma in digital media • Under University review to introduce a new Post-Graduate Diploma in “Entrepreneurship and Creative Industries” under the Faculty of Economics and Management Sciences – University of Pretoria • NQF Level 7 17 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

18. PGD in entrepreneurship &creative industries • Five core modules and one or two electives • The modules are currently offered under: • PGD in entrepreneurship • BIS honours (Information Systems) • BIS honours (Multimedia) • BIS honours (Publishing) • BMus fourth year • BA honours (heritage and cultural tourism) • BCom(Informatics) honours 18 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

19. PGD core modules • ENP 821: Introduction to entrepreneurship • ENP 823: Creativity and Innovation • INY 730: Information Communication • INF713: Special topic (E-business) • INF 780: Research project 19 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

20. PGD prerequisites for admission • Defined by the relevant Heads of Department: • Any appropriate B degree • Basic computer literacy is a requirement. • Access to the Internet. • Final selection by the HODs from the different departments offering the electives based on previous qualifications and experience 20 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

21. PGD elective modules • Music – MSC 402: Music Technology • Publishing – PUB724: Trends in publishing and PUB 712: Advanced electronic publishing • Multimedia – IMY 774: Virtual environments and IMY 777: Animation theory and practice • Cultural heritage – EFK 752: Trends in heritage and cultural tourism 21 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

22. immediate intervention • Phase 1:Upskilling existing DSTV installers with DTT installations • The training would target the already trained 1,500+ installers and provide them with specific DTT technical installation training. • DTT technical installations are similar to DSTV training and hence does not require a great degree of extra training 22 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

23. immediate intervention • Phase 2: Community Support Representatives • These are the backbone of DTT migration • The experience is derived from the MNet test DTT installations in Soweto where it is recognised that people with DTT installation prefer to have a local community person assist them when they have problems with installation. • Most important skill are soft community support skills 23 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

24. immediate intervention • Phase 3: New DTT Installers • This group would consist of newly trained installers with both DTSV and DTT technical installation capabilities. 24 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

25. challenges • stabilisation of infrastructure post deployment: • community support • support from business in the development and execution of the agreed courseware: • secondments from industry to capacitate FET colleges • selection of learners (existing and new) for skilling, reskilling and upskilling • management of interns • finance • resources and funding to be released for the execution of the programme. 25 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness

26. critical success factors • strengthening the role of the SOE to implement the departments mandate (PCC) • provision of adequate funding • multi-stakeholder collaboration involving representatives from business, education, government, civil society and organised labour • capacity development within a learning pathway i.e. from digital migration to digitization • 100% installation success first time round • monitoring and evaluation: capacity development 26 e-Skilling the Nation for Equitable Prosperity and Global Competitiveness