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Customer Support Software

Use Gleantap to not just automate customer marketing but to converse with your customers using 2 way sms or email. Turn your customers into raving fans by providing exceptional customer support using text messages and conversation.

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Customer Support Software

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  1. GLEANTAP Customer Support Software Elevate your customer experience with conversation marketing strategies

  2. Use Gleantap to not just automate customer marketing but to converse with your customers using 2 way sms or email. Turn your customers into raving fans by providing exceptional customer support using text messages and conversation.

  3. Engage with customers and prospects with 1-to-1 messaging. You can improve customer engagement and retention with personalized, 1-to-1 messaging through Gleantap.

  4. Meet your Customers Where They Are..!! EMAIL SMS WEBSITE Communicate with your customers seamlessly across channels • Run quick-response support through Gleantap’s inbox • Never miss another sales opportunity • Close to 95% of all text messages are read within 5 minutes of being received, making this a vital channel for customer communication. 5G can support more devices and allow simultaneous data transfer because of its larger spectrum band. Gleantap’s inbox feature allows you to email back and forth with your customers, perfect for customers who primarily use email.

  5. Communicate with your customers seamlessly across channels With the Gleantap Inbox, you can send and receive both SMS and email messages, all in one place. This gives you the opportunity to transition the conversation seamlessly across channels depending on the context and customer preference. Plus, you can always review previous conversations in the same area, so you don’t have to look far to find what you need to respond.

  6. Run quick-response support through Gleantap’s inbox Having trouble engaging with customers and running your support desk? Gleantap’s inbox is perfect for handling large volumes of incoming text messages and emails all in one place. We even make it simple to set up templates for common responses to frequently asked questions, cutting down your response time.

  7. Never Miss Another Sales Opportunity COUNTLESS LEADS COME TO YOUR WEBSITE EVERY DAY THAT YOU NEVER GET THE CHANCE TO CAPTURE. WITH OUR CHAT-TO-TEXT WIDGET, WE GIVE YOU THE OPPORTUNITY TO START THE CONVERSATION, MAKING IT EASIEST FOR NEW LEADS TO REPLY AND FIND OUT THE INFORMATION THEY NEED. ADDITIONALLY, WHEN THEY FIND OUT THERE IS A REAL PERSON ON THE OTHER END, THEY’LL BE FAR MORE LIKELY TO CONTINUE THE CONVERSATION AND, HOPEFULLY, CONVERT.

  8. Do you have any queries? Contact us today..!! Business Address: Gleantap 101 Summer Park Bnd, Cedar Park, Tx 78613 Business Email: support@gleantap.com Business Phone: (512) 905 5336 Business URL: https://gleantap.com/conversations/

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