Another Career Presentation!. Chantal Druszcz Area Manager KFC Market 2 (SA). Yum! Restaurants Overview. Biggest Restaurant Brand in the World in terms of Units Over 35,000 restaurants internationally – building over 1,000/year Over 25,000 employees in Australia 5 Brands
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Chantal Druszcz Area Manager KFC Market 2 (SA)
Yum! Restaurants Overview • Biggest Restaurant Brand in the World in terms of Units • Over 35,000 restaurants internationally – building over 1,000/year • Over 25,000 employees in Australia • 5 Brands • KFC, Pizza Hut, Taco Bell, Long John Silvers, A&W • KFC - Billion Dollar Brand in 2006 • Top Six Retailers in Australia • Differentiated brands – • not many people know “Yum!”
Chantal Druszcz What is my story? What have I learned? What do I appreciate about KFC/Yum?
Gerard Fishpool Training Manager KFC Market 2 (SA)
What is my story? What have I learned? What do I appreciate about KFC?
Why are we here talking to you? • Our Formula for Success People Capability First …. Satisfied Customers and Profitability Follow • Opportunities for growth and advancement • Believe in us as a genuine career – and tell those you meet!
Internal Development • 90% Internally developed • Formal bench planning, every month, every restaurant • World Class Training – International Best Practice
Internal Development - Traineeships • Matched to standard team member training • NO ADDITIONAL TRAINING REQUIRED • Tertiary Qualifications • Cert II Retail Operations • Cert III Retail Supervision • Cert IV in Retail Management
What makes Yum! an “Employer of Choice”?
How We Work Together makes us Unique… Customer Mania Belief in People Coaching and Support Accountability Executional Excellence Teamwork Recognition Culture Positive Energy
So what does it take to be a leader in Retail…. • Ambition • Motivation • Drive • Creativity • Strong communication skills • Comfortable with working under pressure • Can create a sense of fun and enthusiasm • Knowledge
Lets look at Career Paths…. Internally recruited Internal development (Restaurant recruited) • Team member • Restaurant Management • Above Restaurant Roles – Training Manager, Area Manager etc • State Manager/HR Development Manager • Leadership Team
….for Degree Graduates Executive Traineeship (Degree Qualified Applicants) • Team Member • Restaurant Management • Enter traineeship rotation – Sydney • Above Restaurant Roles • State Manager/HR Development Manager • Leadership Team
….for Technical Specialists Technical or Support Centre (Internally or Externally recruited) • Technically trained/experienced (eg. Finance, IT, Supply Chain) • Diverse development roles within business. • Operations Roles – Key Development Role. • Leadership Team
We have deep talent management processes • We support Bench Development all the way down to Casual Team Members EVERY MONTH • We have a diverse geographical span – with international opportunities • We PLAN to “export” 2 people offshore EVERY year • We have functional departments to allow both breadth and depth of development
There is a common ingredient… • A passion for operations…OPERATIONAL EXPERIENCE is a key to Career Development in Yum! • Delivering PEOPLE CAPABILITY at every level of the organisation…to enable SALES AND PROFIT growth.
In Closing • Yum! is an extremely diverse and dynamic organisation • Yum! has an enviable culture encouraging personal development and career growth • Yum! has had significant growth creating fantastic career opportunities, locally and internationally.