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City of Ashland

Proposal for website services May 15, 2014. City of Ashland. As a nonprofit, our primary mission is to help communities connect and thrive. We share pride in your community.

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City of Ashland

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  1. Proposal for website services May 15, 2014 City of Ashland

  2. As a nonprofit, our primary mission is to help communities connect and thrive.

  3. We share pride in your community. You can see people and groups connecting in different ways and with new expectations. They rely on new technology to connect with each other and the world around them. Your job is to keep them well connected to each other and to your organization. Our job is to help you do that.

  4. We’re proud to help connect… 18 States 685 Communities 620,000 students, 1.5 million families, hospital clients and community residents

  5. 93% Customer retention

  6. Client Testimonials

  7. References Village of Fairmont, NE Wanda Marget, Website Coordinator402-268-3341 fairmont@galaxycable.net www.fairmont-nebraska.org City of Wahoo, NE Melissa Harrell, City Admin/Clerk/Treasurer402-443-3222 harrell@wahoo.ne.us www.wahoo.ne.us Barton County, KS Richard Boeckman, County Administrator620-793-1800 rboeckman@bartoncounty.org www.bartoncounty.org Ashland-Greenwood Public Schools Matt Flynn, Technology Specialist402-944-2114 matt.flynn@agps.org http://news.agps.org/

  8. Key Features: Intuitive CMS • Easy Edit allows editing directly on the web page • Intuitive activity calendar with ability to import to personal calendars • Easy image upload • Upload an image from any device and SOCS will resize it for the web • Video service • Upload and archive videos that can be accessed by any editor

  9. Key Features: Multiple Content Editors • Unlimited content contributors • Define roles and access per user type • Get your staff and community excited to be involved in your communications • Delayed and scheduled content publishing • Capability for approval before an article goes live

  10. Key Features: Secure Environment • Secure Hosting • Redundant load-based servers • Redundant state-of-the-art firewalls • Security protection for private file and document viewing • Ability to have multiple, private sections and calendars • Automated and unlimited content archiving • In the past three years, SOCS is proud to report less than 3 hours of unscheduled downtime

  11. Key Features: Best In Class Support • Live knowledgeable and courteous phone support • Every SOCS user is welcome to contact support • We do not condescend – no question is silly, knowledge is power! • 24 hour access to online support and reporting system • Assistance with visitor traffic reporting

  12. Key Features: Tools to Connect with Students and Parents • Staff pages • Multiple template designs and intuitive content editing • Text and email notifier • Send announcements and emergency messages to subscribers • Unlimited number of texts to unlimited number of recipients • Survey and poll capability with reporting

  13. Additional Standard Features • Template-based language translation • User can switch between dozens of languages • Mobile and tablet friendly • Responsive web design adapts to fit any size device • No Apple or Android app necessary! • Public feedback capability • Ability to allow for comments

  14. Flexible Design • Options to customize each template design for your needs • Latest template uses modern, grid-based configuration of content • Design team will partner with you to guide you through set up as part of each contract

  15. More Unique SOCS Perks • Enhancements • Mutual exchange of ideas and requests from clients drive our enhancements • SOCS is evergreen – each enhancement is offered to our clients automatically and at no cost • Template headers can rotate up to 30 various graphics, with a different set of headers for each section – many possibilities! • Private sections are available • We’re social media savvy – multiple Twitter and Facebook feeds can be embedded throughout your website • Feedback allows for interactive exchange with your community

  16. is a gREAT fit for the city of Ashland

  17. We have a culture of support and service • All of our partners receive the dedicated support they need to thrive within their community. • Our major upgrades are derived from client requests for specific design updates, new features and even adjustments to the CMS. • We are here to serve you and accommodate your individual needs to help you find success. Any user question, big or small, is welcome and encouraged.

  18. Summary • Our purpose, as a nonprofit, is helping you connect to your thriving community • Our culture of support and service is evidenced in our 93% client retention rate • We have advanced features and an earnest focus on continuous improvement and enhancements • We are happy to customize our designs and features to meet the varied needs of our larger clients

  19. Thank you for giving SOCS the opportunity to partner with the City of Ashland, as you continue to grow and nurture residents within your thriving community.

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