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Goal of this Session

Emergency Social Services in a BCERMS Environment The Implementation Phase Presented by Colleen Vaughan. Goal of this Session. To “demystify” the BCERMS model for providing ESS at a Reception Centre. British Columbia Emergency Response Management System (BCERMS).

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Goal of this Session

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  1. Emergency Social Services in a BCERMS Environment The Implementation PhasePresented by Colleen Vaughan

  2. Goal of this Session • To “demystify” the BCERMS model for providing ESS at a Reception Centre

  3. British Columbia Emergency Response Management System (BCERMS) • A comprehensive management system that ensures a coordinated and organized response and recovery to all emergency incidents. • It is based on the five functions of the Incident Command System (ICS) used at the site level as well as three levels of support and coordination.

  4. Command/Management Operations Planning Logistics Finance Simple ICS Organizational Structure

  5. BCERMS Response Levels

  6. Guiding Principles • Five Primary Management Functions • Management by Objectives • Operational Periods • Action Plans • Modular Organization • Chain of Command • Unity of Command • Span of Control • Common Terminology • Color Coded Identification

  7. Remember… • Think function not people • Think function not agency

  8. Organizational Structure:Management Reception Centre Manager Liaison Information Safety Operations Section Planning Section Logistics Section Finance Section

  9. Organizational Structure:Operations • Section • Branch • Unit • Unit • Unit • Unit • Unit Operations Primary Services Meet & Greet Registration Referrals for Food, Clothing & Lodging Inquiry On-Site Goods Distribution

  10. Organizational Structure:Operations Operations • Section • Branch • Unit • Unit • Unit • Unit • Unit • Unit SpecializedServices ChildCare Multicultural PetCare Recreation Transportation Search & Reply

  11. Organizational Structure:Operations • Section • Branch • Unit • Unit • Unit Operations Health Services First Aid Emotional Support Special Needs

  12. Organizational Structure:Planning • Section • Unit • Unit • Unit • Unit • Unit

  13. Section Branch Unit Unit Unit Organizational Structure:Logistics

  14. Section Branch Organizational Structure:Logistics

  15. Section Branch Unit Unit Unit Unit Unit Organizational Structure:Logistics

  16. Section Branch Unit Unit Organizational Structure:Logistics

  17. Organizational Structure:Finance • Section • Unit • Unit • Unit • Unit

  18. Fully Expanded ESS RC Organization (ESS Director is located at the EOC) Reception Centre Manager Information Liaison Safety Operations Planning Logistics Finance Primary Services Situation Supply Cost Documentation Time Meet & Greet Resource Acquisition Advance Planning Compensation & Claims Registration Donated Goods Demobilization Procurement Referrals for Food, Clothing & Lodging Shipping & Receiving Recovery Transition Inquiry Volunteer/Staff Management On-Site Goods Distribution Reception Centre Support Specialized Services Food Child Care Runner Multicultural Facility Pet Care Clerical Recreation Security Transportation Information Technology Search & Reply Communications Health Services Computer Systems First Aid Emotional Support Special Needs

  19. Position Titles (if staffed) • Manager • Officer • Chief • Coordinator • Supervisor

  20. Level One ESS Response Structure ESS Responder Operations Planning Logistics Finance Resource Acquisition Documentation Cost Meet & Greet Referrals for Food, Clothing & Lodging On-Site Goods Distribution Transportation Emotional Support

  21. Thank you To all ESS volunteers and staff throughout the province for your continued support and efforts

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