THERAPEUTIC COMMUNICATION Alyx McDonald, Paula Luansing, Olivia Lopez, Jennileen Mendoza, Bridie Hughes & Jessie Orchard
Definition of Therapeutic Communication • Goal directed, focused dialogue between nurse and patient, that is fitted to the needs of the patient. (Arnold & Boggs , 2006)
Purpose of Therapeutic Communication • Provide a safe place for the patient • Provide information and emotional support that each patient needs to achieve maximum health and well being.
Topics to be covered • Communication between staff • Communication in the Emergency Department • Communication with the paediatric patient • Communication with families • Communication in palliative care
In conclusion • Quality of communication can forecast treatment goals and outcomes across a range of diagnoses and treatment settings (McGuire-Snieckus, McCabe, Catty and Priebe, 2006)
References • Arnold, E. C., & Boggs, K. U. (2007). Interpersonal Relationships Professional Communication Skills for Nurses. Missouri : Saunders Elsevier. • McGuire-Snieckus, R., McCabe, R., Catty, J., & Priebe, S. (2006). A new scale to assess the therapeutic relationship in community mental health care: STAR, Psychological Medicine, 1-11.