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Scheduling Protocols

Scheduling Protocols. Triage. Emergent Urgent Non Urgent. Efficiency Terminology. Flow mapping- involves walking into your office as a patient and taking detailed notes about your entire visit

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Scheduling Protocols

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  1. Scheduling Protocols

  2. Triage Emergent Urgent Non Urgent

  3. Efficiency Terminology • Flow mapping- involves walking into your office as a patient and taking detailed notes about your entire visit • Cycle-time measurement -builds on flow mapping and involves measuring and charting the time associated with various parts of the patient visit.

  4. Due diligence for EHR- Ask questions! • Does the system use the codes and terminologies that are frequently used in your specialty? • Can the system handle multiple physicians and/or offices? • Where is the data stored? On servers in your office or is it offered as a cloud service? Does the system safeguard information in compliance with HIPAA? • How can you access the information? On a computer only or can you use notepads or a blackberry? • Does the EHR system manage other patient information such as test results, x-rays • What are the costs? The maintenance costs? • Is the software CCHIT certified?

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